Jl. Hasan Basri No.58, 60262 Samarinda, Indonesia
#4 of 21 hotels in Samarinda
Guests' ChoiceBased on 54 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.2
Value for money
8.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 16 August 2023
Norbayah
United KingdomThe hotel not have a fridge, I'm asking family room ,they give me seperate room from my children.
We don't have breakfast at the hotel, locations local from my family.
Stayed in August 2023
Reviewed: 19 June 2023
Michelle
IndonesiaOne night, I was dropped off by good friend with a motorbike. One of the security was not too friendly and rather judgy. He was not welcoming but rather asking where am I going... I am staying here and I am going back to my room, I replied. It was not a pleasant experience. Water station: The water dispenser on my floor (9) was not clean and this issue has been addressed to front office. There was white gooey/jelly hung on the tap. I just realized it after I filled my bottle and had to throw it after. I would suggest since water station can draw germs and viruses, it has be cleaned in better regular basis with maintenance on the pipe. Room cleaniness: Understand that room floor and bathroom floor are grey, but picking up and cleaning on hair can be more thorough and detail. Window glass also can be better every new guest arrived, mine had many wax/fat from nose print/finger print. Bed side table was dusty, this also can easily be improved. Breakfast: Salad bar was so so. Carrots were dry, dressing options were just creamy, there was no one option for lighter version like thai or italian. Coffee was too thick too intense, almost like putting cheap coffee rather than good quality coffee. I was adding 1:5 with water to dillute and achieve near a long black.
Hotel design is thoughtful. Room size and interior design were calming and relaxing. Carpet alley combined with beautiful pictures are my favorite, they were delightful. Lighting also adding a warm mood but not too dimmed, it was pleasant! Bathroom is function well; water heater, basin drainage, shower drainage no clog. I am happy. Also AC is all well, no smell coming out, this is important. Bed and pillow are unexpectedly comfy, I slept well everytime. Staff services are provided so well. From concierge, restaurant, house keepers, laundry, room service, also some help/tips on front doors are useful. Plus the free newspapers. Laundry results are excellent. Room service food also good, except on the chicken wings (sorry). Lastly, we got towel origami from the housekeeping, it was heartwarming. Thank you so much!
Stayed in June 2023
Reviewed: 12 April 2023
Florens
Indonesiafor extra beds should be informed at the beginning when booking not when guests arrive at the hotel
breakfast so good
Stayed in April 2023
Reviewed: 11 April 2023
Jambak
MalaysiaThe syatem still manual, you have to provide the booking receipt, while my name already in the system. Check out pretty manual, need their staff to check the room in person. Do not stay in this hotel if you rushing for your airplane.
Location
Stayed in April 2023
Reviewed: 15 July 2022
Sutiono
IndonesiaNothing
The location near the city of Samarinda
Stayed in July 2022
Reviewed: 2 July 2022
Eljohn
Indonesiathey give us smoking room because it was the only rooms they have left
pool and breakfast
Stayed in June 2022
Reviewed: 29 June 2022
Vz
IndonesiaThe shower. Try to extend but was fully booked.
Food is great. Bedroom good size. Great staff very helpful.
Stayed in June 2022
Reviewed: 17 April 2022
Novinna
IndonesiaThe location is strategic.
Stayed in March 2022
Reviewed: 22 January 2022
Muhammad
IndonesiaLocation
Stayed in January 2022
Reviewed: 21 December 2021
Ljr080808
ChinaThe cleanliness is so-so.
Very ordinary Indonesian buffet breakfast without many choices
Stayed in November 2021
Reviewed: 3 January 2024
Bart
NetherlandsUseless aircon and very noisy
Stayed in December 2023
Reviewed: 20 September 2023
Zhang
Chinawhy i connect with them on this app no one answer me?y
service is ok.
Stayed in September 2023
Reviewed: 22 May 2022
Selvianda
IndonesiaI asked receptionist staff bill for my confirmation but she answer the dont provide bills confirmation because I booked via agents. And then I ask CS booking.com for send my bills confirmation at my email and no response at all.
Stayed in May 2022
Reviewed: 18 December 2021
Muhammad
IndonesiaJust a perfect location, in the middle of town.
Stayed in December 2021
Reviewed: 1 December 2021
Doctor
Indonesiai waiting one hour and half (90 minute) to check in and entry to room i check in at 1450 at noon. it too late. waiting to long.
clean, comfort and good matras
Stayed in December 2021
Reviewed: 28 May 2021
Sents
IndonesiaNothing for not liking
Everything is just perfect
Stayed in May 2021
Reviewed: 27 February 2024
David
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 20 January 2024
Charles
IndonesiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 29 September 2023
Kok
MalaysiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 1 August 2023
Hugh
Abkhazia, GeorgiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 11 July 2023
Wisnu
IndonesiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 5 March 2023
Arhami
IndonesiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 7 September 2022
Soni
IndonesiaThere are no comments available for this review
Stayed in August 2022
Reviewed: 10 August 2022
Risang
IndonesiaThere are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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