Unfortunately they don't speak English there, so be prepared to use a Translator and also they cannot help with getting a scooter and in Surabaya there are only then official rentals, that are pricy and more strict in rules.

Very beautiful building and in general there are many nice villas around as the location is in a very posh and calm rich vila area, so very good. The room as also nice, although ours had no window outside.

Stayed in April 2024

Need renovation and attention to clean the room. Service the aircon etc.

This hotel a little bit down graded. Have to do their job to renovation Although its cheap, but cleanness is a must. Hope this hotel could still manage to serve better in the future.

Stayed in January 2024

We enjoyed our stay at the Mooi House by Ziri. We liked the tv with Netflix and free snacks in the fridge. It was also a very comfy bed.

Stayed in December 2023

Lack of cleanliness, location

Room with desk, AC and fridge. Friendly staff.

Stayed in September 2023

the aircond I think have problems, cause water from aircond keep leaking & not so cold.mybe you should repair. a little bit far from few places.

safe, good staff, comfort, big room & affordable price

Stayed in September 2023

Very quiet neighborhood so you can get a good night sleep. Many cafes nearby for breakfast choices.

Stayed in August 2023

The management really needs to check on small details. My "guling" cover is torn and although I like your towels, I think it's time to get new ones, some parts again, are torn. It might be a good idea to add shampoo, conditioner and shower gel dispenser. Unfortunately no separation between the shower so the water is all over the bathroom after you shower

Staff are helpful and the room is clean. The bed is also big and comfortable. They also sell some snacks, drinks and instant ramens. Too bad the coffee place in the guest house has closed. I extended my stay for a week. Location is good and this place is quite with many cafes n restos surrounded it.

Stayed in July 2023

Maybe the walls paint / interior can be renewed

The location was great, WiFi, hot shower and other facilities worked well. The room was clean too. The bed was comfortable

Stayed in June 2023

Looked a little bit run down.

Simple room close to the bus station to Malang.

Stayed in June 2023

Bathroom could have been cleaner but it was still perfectly adequate

Decent location

Stayed in May 2023

tres bon rapport qualité / prix. staff sympathique

Stayed in April 2023

I wouldn’t choose to pay the breakfast options. One morning I asked for breakfast. The staff said he wasn’t serving breakfast. And yet he was cooking for a couple who were sitting and eating the food he had cooked. Hence I wouldn’t pay for breakfast that wasn’t going to be delivered.

The hotel decor was pleasing to the eye. The staff delivered a polite professional service. The afternoon

Stayed in March 2023

The sheets had some 'clean' stains (maybe it's time for new sheets?), and the room could use a fresh coat of paint as there were stains on the walls. The fridge needed to be cleaned a little more thoroughly.

Good location near restaurants, an ATM and a convenience store. The staff was very friendly and helpful. The room was comfortable and with minimal decorations (except for the gorgeous tiles in the bathroom). Huge fridge.

Stayed in February 2023

the sheets need to be cleaned, lots of stains and torn the bathroom also need more cleaning

the building is great, strategic location, theres a lot cafe and restaurant in the area, staff is very friendly

Stayed in November 2022

my room was not very clean…. the floor was dirty and the bedsheeps had some spots of sauce that probably didn’t leave with the laundry

very friendly staff and that can help you for order taxi etc. the place is quiet and there are a minimarket, atm and farmacy near by walking

Stayed in September 2022

Nice comfy modern room, had a mini fridge, 12km from the airport. Excellent location, and quiet.

Stayed in September 2022

The cleanliness of the (bath) room could (should) be better; The fanlight window is transparent and therefore nuisance of the light corridor; On arrival I found a well-filled container with (seepage water) in the fridge. Spartan decor

Staff was friendly and accomodating

Stayed in September 2022

Bed and towels could be a little bit cleaner.

Location was definitely great. Fast and easy for check in process. Wifi and hot shower worked well too. I liked the fact that the Smart TV was connected to Netflix and YouTube.

Stayed in May 2022

Coffee shop still close at breakfast time

Strategic location, good value, comfortable bed

Stayed in December 2021

I'd been avoiding Mooi because of the significant number of poor reviews. But when temporarily rendered cardless, I had no choice but to select a place that did not require a credit card. Hoping to avoid the worst, I booked the Deluxe Queen, at higher rate. But none of the reviews prepared me for the trauma: 1. The listing says English is spoken, but the desk staff spoke no English and only communicated through a phone translator. Lack of communication effectively shielded staff from dealing with the many problems. 2. The room literally looked like ruins of a war zone, with crumbling walls and dilapidated bed and fridge (see attached photos). Grime and filth were everywhere. Only the bathroom somehow (mostly) escaped the horror. This is Mooi's "Deluxe", that required a cash deposit? When I registered my concern for my deposit on a room already badly damaged, the staff (through phone translator) acknowledged the damage (and, on checkout, the full deposit was returned). 3. The room description claims "View", but that view is merely a wall just a few feet away. Look closely at the photos in the description: the wall is partially visible in one. 4. Exhausted from a long flight, I resigned myself to a night in Hell, followed by early checkout. But, yet another surprise! The room stays partially lit at night, with the hall light coming in through a window above the door. 5. One last surprise when leaving: the door handle nearly fell off in my hands! It was hanging off two screws, ready to drop - this is what the description calls "24-hour security"? The good news: three quality, branded hotels are less than a 5-minute walk away (less than 300m). One is nearly the same rate as Mooi, another is cheaper than Mooi! Scam? You've been warned...

Nothing

Stayed in January 2024

Payment is in cash in advance at check in and that's OK, but don t ask for receipt. Why should need a receipt? Then they want to keep your passport as a guarantee ?!?!? For what if I paid in advance? The room is full of mosquitoes... The soap dispenser empty.

Air conditioning was working at least

Stayed in August 2023

Staff kind of reluctant. Linen, especially pillow cases were very smelly (it's used). WA didn't responded.

Location city center, premium housing area. Unique building design.

Stayed in March 2023

Room is insanely dirty, brown water from the sink, ac not working properly, room definitely didn't look like the ones in the photos.

Staff was friendly, location is good

Stayed in March 2023

I didn’t have a good experience with this place. It’s super loud in there and the bedding is unacceptable. No window and no proper ventilation. Good Wi-Fi.

Stayed in March 2023