Jl. Soekarno Hatta Km. 5, Pangkalpinang, 33172 Pangkalpinang, Indonesia
#1 of 11 hotels in Pangkalpinang
Guests' ChoiceBased on 47 hotel reviews
7.9Cleanliness
7.8
Comfort
8.2
Location
8.0
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 24 November 2023
Jonathan
SingaporeThe air conditioning seems not working. Room was hot to my liking.
One of the bigger and nice hotel around the area
Stayed in November 2023
Reviewed: 16 November 2023
Helen
NetherlandsLocation, a bit too far from center.
Swimmingpool and fitness facility.
Stayed in November 2023
Reviewed: 7 September 2023
Ramli
IndonesiaThe AC not cold
Price a little bit high
Stayed in September 2023
Reviewed: 7 September 2023
Ramli
IndonesiaThe AC not cold
Price a little bit high
Stayed in September 2023
Reviewed: 7 September 2023
Ramli
IndonesiaThe AC not cold
Stayed in September 2023
Reviewed: 23 April 2023
John
CanadaThe location is somewhat cut-off from town, but the hotel property is within a well-secured compound.
Very comfortable room, with comfy bed, and all expected amenities. Property has a great swimming pool. The restaurant was excellent with full range of delicious local and international cuisines. Staff were attentive and courteous. I enjoyed my stay and would return.
Stayed in March 2023
Reviewed: 14 October 2022
Ali
Saudi Arabiaold furniture and carpet needs to be replaced in the rooms and the corridors
Staff especially Siskaa very nice and cooperative
Stayed in October 2022
Reviewed: 11 October 2022
Alex
United Kingdombreakfast not brilliant
Stayed in September 2022
Reviewed: 8 October 2022
Ali
Saudi Arabiahotel need to change the carpet in the rooms and the corridors
staff especially Siskaa very nice and cooperative also location nearby the airport
Stayed in October 2022
Reviewed: 16 August 2022
Lim
Indonesiaprice for additional breakfast is very high
can meeet our request for connecting room because we bring two children. swimming pool good so our children can play in the pool.
Stayed in August 2022
Reviewed: 3 April 2022
Julius
Hong KongThe detail of the cleanliness, need to look and have more detail on the cleanliness of the room especially the shower and toilet, i do see stains and experience flooding at the shower area due to clot.
Near to Airport. Free Mini Bar, quiet room and fresh fruit provided inside the room.
Stayed in April 2022
Reviewed: 25 December 2021
Marcel
IndonesiaNear the airport The room is clean & confortable
Stayed in November 2021
Reviewed: 14 September 2021
Sabine
NetherlandsLimited English speaking staff, room a bit small.
Nice big pool, with several sun beds. Staff was very friendly and very willing to help, we brought our bikes and could store these next to reception. Including pick up from the airport.
Stayed in August 2021
Reviewed: 27 May 2021
Fitriyadi
IndonesiaBit far ...
spacious room , clean
Stayed in April 2021
Reviewed: 27 February 2024
Livya
IndonesiaDuring our stay we never have experienced their square restaurant instead for breakfast, so at that time when our anniversary we choose to eat at the restaurant below at the lobby. But turns out it was bad experience for us 😅 there’s an ayce that night but we choose order by request as we are vegetarian. We just ordered 3 foods: carbonara,pizza and the slice cake that i requested for my anniversary. And it comes soooo long. We waited for half an hour for just 3 foods 😭 even the slice cake they told us it was already made tho but it coming last and the cake was so baddd,i dont think it’s edible, like a liquid sterofoam (?) idk it was that bad,but luckily the looks was fine just for photo but not to eat. The pizza is really not crusty, but the carbonara is good. And also the smoothies was good too. It really ruined my mood actually, i am pregnant and hungry and also it was our anniversary but turns out like that. I hope no one will experience like mine again.
It is clean and comfortable for staycation, i do staycation here about 3 or 4 times already and it’s good. I like the facilities and their room with views also their pool
Stayed in February 2024
Reviewed: 28 August 2023
Carlo
ArgentinaA 4 stars hotel must have soap for hands in the bathroom. And it was not present. I had to use the one of the shower. Time of waiting at the restaurant too long. 40 minutes to receive the first course and there was noone apart in the salon. Once ordered one course at the waiter, it can't be cancelled.
Stayed in August 2023
Reviewed: 15 May 2023
Karen
NetherlandsBlood stain on the mattress (only saw this on the last night) and undefinable stains on the pillows. The blood stain on the mattress is what makes me to give this hotel a 4. I feel like housekeeping would have had to see this, while making the bed on day one and each consecutive day that they made the bed after that. It is not acceptable to let a guest sleep on this with only one sheet to cover it up. It was disgusting.
I feel this is the best option to stay on Bangka. The staff is incredibly friendly.
Stayed in May 2023
Reviewed: 16 February 2023
Dilip
IndiaI booked it for my wife and daughter. if you wish to know what problems they faced, please email me dilipblatest@gmail.com or call me on +91 9167375544 / + 91 9035151081. It is pathetic to find an Accor hotel of this standard. This is my LAST booking at this NOVOTEL property! sad state of affairs.
Stayed in February 2023
Reviewed: 22 January 2023
Oen
Indonesianone
nice place
Stayed in November 2022
Reviewed: 12 April 2024
Vincent
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 March 2024
Bunardy
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 March 2024
Isabella
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 December 2023
Yanti
NetherlandsThere are no comments available for this review
Stayed in November 2023
Reviewed: 30 November 2023
Hari
IndonesiaThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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