Jl. Raya Kedungbaruk No. 26-28, Rungkut, 60298 Surabaya, Indonesia
#27 of 164 hotels in Surabaya
Guests' ChoiceBased on 221 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
7.9
Facilities
8.6
Staff
8.7
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 30 May 2024
Bruno
BelgiumNo power plug in the bathroom. A bit far from the city center.
Spacious clean room, great bed and shower. Loved the pool. Very efficient and friendly reception desk. English speaking TV channels.
Stayed in May 2024
Reviewed: 14 May 2024
Astrid
IndonesiaSwimming pool, clean room, breakfast, friendly staff.
Stayed in May 2024
Reviewed: 11 May 2024
Hrishikesh
JapanNice gym, generous space and open areas, very nice staff and service. Cafe Parigie has first class freshly ground varieties of Indonesian coffee, manually brewed for very reasonable price
Stayed in May 2024
Reviewed: 10 May 2024
Azul
Argentinahaving in mind this is supposedly a four stars hotel there were some aspects that in my opinion didn't reach the level, the airport shuttle wasn't included and it was in fact quite expensive; i asked recommendation for currency exchange and they sent me to a three building shopping mall that offered no such thing, they dropped me there no charge but they wouldn't offer way back drive. it'd be nice if staff could be better informed.
the hotel as infrastructure was really great, the beds are very comfortable, even the tv channels were in english, swimming pool is a big con since surabaya is incredibly hot, there's a small convenience store and bank right in front so it is very convenient.
Stayed in May 2024
Reviewed: 1 May 2024
Kenneth
IndonesiaIt was disruptive with the fact that of religious and other activities but for a short stay it was still a very favorable stay.
Breakfast is always very good and lots of choice and tasty.
Stayed in April 2024
Reviewed: 9 April 2024
Kirandeep
United KingdomSurprisingly basic TVs with no smart function (Netflix etc) which was a shame. Shower didn't have great pressure and was also only warm at best - an engineer kindly came to take a look but even then it wasn't very hot at all.
Very modern and comfortable rooms. Staff were very helpful and accommodating. Efficient processes in place when it came to housekeeping and receiving/passing on food deliveries. The gym/pool area was also very nice, with plenty of spaces to sit around the pool. One of the biggest breakfast spreads I've seen in a hotel and the staff were very accommodating with providing us vegetarian options.
Stayed in April 2024
Reviewed: 18 March 2024
David
Australiavery nice hotel , location was out of town a bit however suited my plans
Stayed in March 2024
Reviewed: 14 February 2024
Peter
United KingdomProbably the rooms are in need of a maintenance check in areas and a touch of paint and redecoration.
The room is spacious and the restaurant food was nice, albeit pricey for a dinner and not much option at all locally to eat.
Stayed in February 2024
Reviewed: 8 January 2024
Samdeep
United Arab EmiratesClean Rooms, Good Value . Relatively good facilities.
Stayed in January 2024
Reviewed: 15 December 2023
Yen
MalaysiaFriendly staff, cheap food
Stayed in December 2023
Reviewed: 13 December 2023
Muhammad
SingaporeToo many people book for weddings. Away from shopping areas too.
The room. We booked executive room with 2 bed rooms. Very comfortable.
Stayed in December 2023
Reviewed: 26 November 2023
Tai
MalaysiaInitially, I remember that I booked for two people with two breakfast. However, the staff told me that I just booked for one person and subsequently my partner unable to enjoy the breakfast together. I hope in the future the platform that I made booking need to the make clear in this manner. The breakfast just a normal expectation as compare with others 4-stars hotel.
Stayed in November 2023
Reviewed: 25 November 2023
Clara
United Arab EmiratesNothin
Bed super comfortable! Pool nice with nice terrace Staff friendly and kind Location well served with food delivery and taxis
Stayed in November 2023
Reviewed: 18 November 2023
Ken
CanadaI was wondering why there were no hand towels in the room? Generally I was pleased with everything.
The breakfast in the mornings was excellent. The staff were very helpful and friendly. When I met friends and we ate in the restaurant the menu and food was a good selection and very tasty. The check in staff and lobby area were very helpful and friendly. The room was very clean and comfortable during my stay.
Stayed in October 2023
Reviewed: 26 October 2023
Nick
United KingdomNothing really inparticular
Not amazing value for the price. Nothing overly special about the hotel but for one night perfectly adequate.
Stayed in October 2023
Reviewed: 22 October 2023
Bert
GermanyCould have been some more fresh food (room service and breakfast). Grab (Bike) or similar needed to get anywhere, count on traffic jams.
Just fine for the price and a one night stay. Close to the airport.
Stayed in August 2023
Reviewed: 6 October 2023
Huaaaaaw
MalaysiaBreakfast was a bit confused. Whilst the food was fine, they still seemed confused. An example, you could make toast. But there were no knives to spread butter. I got them by asking.
A modern hotel with comfortable beds.
Stayed in October 2023
Reviewed: 24 September 2023
István
HungaryThe saunas are not well kept at all, smelled bad inside and the staff is acting really businessy.
They have a cool rooftop bar and pool. There are some options around to eat and drink.
Stayed in September 2023
Reviewed: 27 August 2023
Sigit
IndonesiaThe location it,s bit far from the city
Very good taste
Stayed in July 2023
Reviewed: 22 August 2023
Frank
NetherlandsGreat and comfortable hotel
Stayed in August 2023
Reviewed: 22 August 2023
Frank
NetherlandsVery nice hotel to stay!
Stayed in August 2023
Reviewed: 21 August 2023
Paramitha
IndonesiaI love the bed sheet.. so comfortable
I like the design of the room.
Stayed in July 2023
Reviewed: 21 August 2023
Vera
Switzerland- not great location
- nice, big room
Stayed in August 2023
Reviewed: 16 August 2023
Ahmed
Saudi ArabiaToilet need repair
Clean hotel
Stayed in August 2023
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