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Reviews of Novus Jiva Anyer 5 stars

Jalan Raya Anyer-Sirih Pasauran, Cinangka, Serang, Banten, 42167 Anyer, Indonesia

#1 of 7 hotels in Anyer

Guests' Choice

Review score

Based on 240 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 27 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very far from anything and resteraunt is very expensive

    Beautiful location and view from the rooftop

    Stayed in June 2021

  • Reviewed: 14 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Ocean Sunset View
    • Stayed 2 nights
    • Submitted via mobile

    No local food near hotel

    The views great

    Stayed in June 2021

  • Reviewed: 8 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Ocean Sunset View
    • Stayed 2 nights
    • Submitted via mobile

    -No water dispenser at the gym -Bike rental was expensive (June 2021: 100K for 2 hours per bike + deposit fee) -Food options around the hotel were sparse -Could improve a little bit more on being green and sustainable by not providing water bottles but refillable options instead.

    -The oven to heat up food at the pantry area!!! Totally life saver 😭😭😭 -VERY clean pool areas and beach -Having actively looping shuttle to the parking lot and beach area was an extreme benefit -Great towel service at the pool and beach area

    Stayed in June 2021

  • Reviewed: 23 May 2021

    8.0
    It was a good getaway! We enjoyed our stay.
    • Leisure trip
    • Group
    • Suite with Cozy Garden Ocean View
    • Stayed 1 night
    • Submitted via mobile

    We just thought that the food was really expensive. There are no free water after the ones they’ve provided. One bottle of water is 3 or 4x more expensive than its usual price.

    We liked the atmosphere of the resort. We also liked the friendliness of the staff.

    Stayed in May 2021

  • Reviewed: 21 May 2021

    9.0
    The towel need to be wrapped with steril plastic and the room boy should spray antiseptic to the guests’ luggages.
    • Leisure trip
    • Family with young children
    • Suite with Ocean Sunset View
    • Stayed 1 night
    • Submitted via mobile

    -

    All

    Stayed in May 2021

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in April 2024

  • Reviewed: 2 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden View
    • Stayed 2 nights

    Shuttle is quite long to come. Beach is too crowded.

    Food is delicious.

    Stayed in December 2023

  • Reviewed: 27 February 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 1 night
    • Submitted via mobile

    Waiting Room for check in its to long,and staff from FO not friendly

    Breakfast it's nice

    Stayed in February 2024

  • Reviewed: 4 February 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom in the room we stayed looks dirty. Floor is not properly cleaned.

    I like the entrance lobby, pretty and welcoming.

    Stayed in February 2024

  • Reviewed: 6 December 2023

    10
    Amazing Hotel with excellent staffs
    • Leisure trip
    • Family with young children
    • Sunset Suite with Relaxing Tub
    • Stayed 2 nights
    • Submitted via mobile

    The guest above us threw cigarettes butts and some trash to our balcony. We informed this to the staff, and the gave us pizza as compensation even though it wasn't their fault.

    The hotel is amazing. The staffs are excellent. I rescheduled my booking last minute because of some medical emergency and they confirmed without hesitation. The process only took several minutes. Once we're finally there, we were amazed by the beauty of the hotel. And even more by the friendliness of the staffs.

    Stayed in December 2023

  • Reviewed: 6 July 2023

    10
    Well worth it for a quick get-away from the city to a top class beach resort.
    • Leisure trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 2 nights

    Everything was perfect for a relaxing vacation. The rooms were spacious and comfortable. Breakfast was a feast of both Indonesian and Western choices. Room service food was on point. Beach was pleasant. The staff were all accommodating and helpful. We will be back to try the Villas next time.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Suite with Cozy Garden View
    • Stayed 1 night
    • Submitted via mobile

    Food taste can be better

    Private sunset beach & pool

    Stayed in May 2023

  • Reviewed: 5 May 2023

    3.0
    disappointed
    • Leisure trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 1 night
    • Submitted via mobile

    Réception is very poor : no welcome drink nobody explain about the facilities facilities : 30 minutes waiting to get a shuttle for beach area very minimalist gym no plug in the room to charge your phone ( you can use the one of the coffee machine ) bathroom doors cannot be fully closed Breakfast no buffet available and 30’ waiting to get what is called American breakfast which is in fact an omelet …

    Stayed in May 2023

  • Reviewed: 9 April 2023

    10
    Novus Jiva Keren
    • Leisure trip
    • Family with young children
    • Sunset Suite with Relaxing Tub
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location, beach

    Stayed in April 2023

  • Reviewed: 26 November 2022

    5.0
    first and the last time for sure.
    • Leisure trip
    • Couple
    • Suite with Cozy Garden View
    • Stayed 1 night

    the hotel amenities was very basic. few basic items were missing: 1. Access card only one was given. in the event you left the room, electricity will be switched off automatically. Consequently devices left in the room were not charged. 2. only 1 electric socket available 3. Pool water was not clean and clear. No child floats available 4. Restaurant (serai) at night was obviously understaff!!! no one was attending us to seat, waiter not seen for minutes, food was average compared to the price. 5. location is very remote and we are forced to eat from the hotel.

    Stayed in November 2022

  • Reviewed: 4 October 2022

    10
    good
    • Leisure trip
    • Family with young children
    • Suite with Mountain Sunrise View
    • Stayed 1 night
    • Submitted via mobile

    parking lot far away

    close to the beach

    Stayed in October 2022

  • Reviewed: 2 September 2022

    10
    Best hotel in Anyer , no comparison
    • Leisure trip
    • Family with young children
    • Suite with Ocean Sunset View
    • Stayed 1 night
    • Submitted via mobile

    Beach needs to be cleaned. Sand in adjacent beach 1 km away is more clean and less rocky. The beach sand is all rocks , need clean up with new sand from surrounding areas

    Best view of sea. Best food in resto. Beach is good

    Stayed in August 2022

  • Reviewed: 17 August 2022

    6.0
    quite nice but not that international
    • Leisure trip
    • Couple
    • Terrace Suite with Relaxing Tub
    • Stayed 2 nights
    • Submitted via mobile

    need more alcohol variety

    quit nice for local I guess

    Stayed in August 2022

  • Reviewed: 24 July 2022

    10
    Perfect choice for short weekend gateway
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden Patio
    • Stayed 1 night
    • Submitted via mobile

    Staying here for 3D2N for a short weekend gateway and very satisfied to spend time here. Before arrival I was informed by one of the staff member, Mba Deti, that I got a free upgrade from garden view room to ocean view room. The room is spacious and exceptionally clean. The air conditioner, showers, electric kettle, wifi & refrigerator works very well. The pools, both in the beach and near restaurant, is clean. It has a lot meal choices for breakfast buffet and it's delicious. The view are beautiful and the hotel ambience is calm and quiet. The staff is very friendly and helpful especially Mba Deti that has been assist me even before arrival. 10/10 and will back here once I got chance. Thanks all.

    Stayed in July 2022

  • Reviewed: 30 June 2022

    6.0
    i was expecting more
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden View
    • Stayed 1 night

    too many people not much playing space. maybe if you bring children they would love it. but for me, too many children playing in the pool, at the beach so no more space for us to enjoy.

    i like the room. its spacious and design wise, comfy.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden View
    • Stayed 1 night
    • Submitted via mobile

    can't order online food (far away)

    great

    Stayed in May 2022

  • Reviewed: 17 April 2022

    5.0
    At least try the best hotel in Anyer ones
    • Leisure trip
    • Family with young children
    • Suite with Cozy Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The parking, the beach, the location lack of culinary lack of tourist attractions, the price of F&B, we ate at hotel sea food fresh market the chef over cooked half of our fish and squid makes the squid very chewy, not to mention they have flys issue.

    The pool, newest hotel in the area, staf is nice, SOP is good they educates construction laborers not to tease or even staring while we running with sportswear.

    Stayed in April 2022

  • Reviewed: 2 April 2022

    3.0
    • Leisure trip
    • Family with young children
    • Sunset Suite with Relaxing Tub
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 27 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Ocean Sunset View
    • Stayed 1 night
    • Submitted via mobile

    Thr beach. And hotel view towards sea

    Stayed in February 2022

  • Reviewed: 26 December 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Sunset Suite with Relaxing Tub
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel with beautiful view. The pool overlooks the sea and you can even see Krakatau and anak Krakatau (if the weather is clear). The hotel has a private beach with another pool where we do spend alot of time at flying kites, swimming and waiting for the sunset . The staff were friendly and wonderful. However we had to repeatedly ask for our extra towel & water everyday (we paid for 3 pax) . It would be good if the hotel can plan for more activities for the guest as this place is quite secluded. There is a games room but you will have to pay to play some of the games. There is bicycles available too ,however it is also chargeable. The hotel is pricey therefore it would be great if these activities can be complimentary instead of having to pay again. Overall a beautiful hotel that you can relax in with your family.

    Stayed in December 2021

Showing 76 – 100

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