The WIFI could be improved. We had hardly any connection in the room. This was the only negative aspect.

Top location, friendly staff. Accommodation, practical with a great pool, close to the harbor and beaches. We can warmly recommend the Algeria restaurant (where breakfast is served) for lunch and dinner, very tasty. Super professional dive center - it was fun!

Stayed in May 2024

a very important point: no moscito net in the shower/bathroom, so sitting on the toilet is uncomfortable cause the moscitos come even in the dark and with moscito blocker, so please as already mentioned in other comments put a moscito net on the top of the shower to cover the bathroom! -it takes time to prepare the breakfast

The open shower/bathroom was very nice, people were very nice and super kind, all very helpful, nice bungalow very central place next to the main street with shops and harbor, but as the island is small beaches and snorkeling places are also reachable within a 10-15 minutes walk. Great diving spots around the island, very good teachers for diving lessons and the breakfast was always good. Free coffe and tea in the lobby reception area :)

Stayed in May 2024

The bathroom door doesn’t shut completely so during the night it allowed for some mosquitoes to come in. But the hotel offers mosquito repellents. WiFi was a bit slow.

The staff were very friendly, the room was clean and comfortable. Breakfast was decent and restaurant was nice. Location was good, next to the port and close to the beaches and restaurants. The pool was also clean and right temperature.

Stayed in April 2024

Great location, great diving gear, amazing staff

Stayed in April 2024

Amazing staff Great diving Friendly community Awesome pool for the whole family Location is best on the island

Stayed in April 2024

Nothing!

Super friendly staff and very helpful arranging dives and courses as well as allowing me to borrow their GoPro housing while they arranged for one to be delivered for me to buy. Room was comfortable and I liked that the shower had no roof so can see the sky

Stayed in March 2024

All excellent.

Breakfast was good. Excellent location, very friendly, helpful staff. A lovely place to stay, convenient with great pool, near port and beaches

Stayed in April 2024

Staff was very friendly. I forgot my charger to our room when we left from the hotel. They brought it to the harbour when we were leaving. I am very gratefull. Thank. You

Stayed in March 2024

Nothing.

I stayed with Oceans 5 to complete my Open Water Padi and had the best time! Great bungalows and gorgeous big swimming pools. The staff are super helpful, my bathroom door handle broke and they came to fix it within half an hour. Great location next to the harbour and nice shops/ restaurants.

Stayed in February 2024

Could be cleaner and breakfast could be better

Location and also the diving facility

Stayed in January 2024

Our villa was at the end of the resort, so we were right next to the restaurant‘s kitchens and the island’s main street. It was really noisy in the evenings up until 10pm (music from the bars), then you could hear everything going on in the kitchens from 6.30am. It didn’t really bother us, but it might bother light sleepers.

Lovely, spacious family villa, right next to the pool and restaurant for breakfast. Everything kept clean and tidy. My daughter loved the pool! Fantastic location, within walking distance of restaurants, shops and ferry. Bike to everything else. Great for divers (we did a refresher course and it was really well run). Tasty breakfast and super friendly staff.

Stayed in January 2024

It is close to the harbour, so it can be a bit busy if you don't like people.

Excellent location, friendly staff and good diving

Stayed in December 2023

Nothing

Great location and staff . Always our choice for diving on gili air …

Stayed in September 2023

All good

Great location. Perfect for diving and next to the pier. Friendly and efficient hotel and dive masters and instructors.

Stayed in October 2023

Everyone was so friendly and relaxed. The place was really clean and the location was great as it is really close to the harbour yet easy to get around the island. The diving instructors and PADI course was a highlight, I can’t think of anywhere nicer to complete the training.

Stayed in September 2023

2nd pool at the back could have been kept cleaner. Additional pillow in the room would be nice.

Close to the beach, very nice pool, rooms were very clean, new swimming pool at the back, very nice restaurant.

Stayed in September 2023

As part of the bathroom is open air, the room requires anti mosquito spiral insecticide to keep mosquitos away.

The room was very comfortable and smelled nice. Location is perfect, right by the main road leading to the shops and by the sea, and not far to the nice beaches. Bicycles can be rented right from outside the accommodation which was great.

Stayed in September 2023

Nothing just the coffee as mentioned above for breakfast.

We loved the location. Breakfast was good that was included. The coffee is awful unless you are Balinese and enjoy Lomak coffee - it is an acquired taste and that was included in the breakfast menu. There should have been an alternative coffee or tea offered .

Stayed in August 2023

Everything was amazing. Everybody were helpfull and welcoming. It was a great place to stay and for diving. Easy acces to dinner, shops, beach and anything else you could need.

Stayed in August 2023

Some rooms have spotty wifi, which is a blessing for some and a negative for others.

There's probably more luxurious hotels if you're not intent on diving, but if your visit to Gili Air will include a dive or two (or five), this is without a doubt the perfect place to stay. Wonderful staff, very charming hotel rooms, a tasty breakfast and a perfect location. The dives and diving instructors are all amazing and unforgettable!

Stayed in June 2023

Bathroom had a funny smell and was basic, Wi-Fi was hit and miss not great for the teenagers!

Great location close to everything, good size pool, good size room. Family dived everyday the team were really professional and friendly

Stayed in August 2023

Nothing. Loved it all.

An amazing clean and deep pool, great location, we loved our time here. So close to everything, very convenient for ferry arrival and departure and an easy walk or bike ride to restaurants and cafes. The staff helped us arrange a fantastic snorkel trip, and our son also did discover scuba and had an awesome time in the pool and on the reef with the dive instructors. The family room is great, loads of space and really good Aircon.

Stayed in July 2023

The experience in Ocean5 resort is amazing and it’s so close to Harbour. Ono, Chelle, Azkia, Tegar, and other staffs are really helpful and always smiling. You will find a good vibe here no matter just staying or diving. Also, my AOW instructor, Yunus, is a professional, cute yet funny guy. He tried many ways to improve my skills. If you wanna have a good learning environment throughout the course, Yunus is definitely your best choice. And Sury was our fun dive DM, a professional, caring and thoughtful guy. If you wanna see any creatures, Sury will try his best to find them for you. Big thanks to all of them for their professionalism and I believe you will love here too. Happy guests from Hong Kong

Stayed in June 2023

Nothing

Immaculate rooms and facilities. The whole place is very well maintained. Central location, right across from the harbour where the ferry arrives. Easy to walk up the Main Street to the village where there are lots of delicious restaurants serving traditional food. We had some of the best Indonesian food we have ever had in the local Warungs. Easy to walk to the snorkelling spots on the east coast or the white sandy swimming spots on the west coast. The pool is beautiful and very clean. There is a choice for breakfast and good espresso coffee at the resort cafe at an additional cost. The diving is well organised the guides are very professional and experienced and the visibility was exceptional 30m+

Stayed in May 2023