Jl. Raya Cipanas - Puncak, 43253 Puncak, Indonesia
#31 of 50 hotels in Puncak
Guests' ChoiceBased on 54 hotel reviews
6.5Cleanliness
6.6
Comfort
6.5
Location
7.5
Facilities
6.8
Staff
7.6
Value for money
6.5
Free WiFi
6.5
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Showing 1 – 25
Reviewed: 4 May 2024
Hendrata
CanadaNoisy. The rooms assigned to us were right next to the busy street.
Location. Easy to find, and close to all ammenities.
Stayed in May 2024
Reviewed: 4 February 2024
Abdullah
Saudi Arabiabreak fast area need more care
every things ok
Stayed in December 2023
Reviewed: 4 October 2023
Ulrike
IndonesiaNeed to repair many things of the furniture, lamp also need to repair in the bathroom. the flush button in the room 1207 is very hard to press.
the location is very strategic and the staff is very polite and nice.
Stayed in October 2023
Reviewed: 2 March 2023
Bt
Indonesiabathroom equipment need to be replaced with new sets.
require total renovation for rooms as well as public areas.
Stayed in March 2023
Reviewed: 4 October 2022
Muhannad
Saudi ArabiaWasn't clean
Staff
Stayed in October 2022
Reviewed: 6 July 2022
Ali
Bahraincleanliness and location its bad
staffs only
Stayed in July 2022
Reviewed: 27 June 2022
Nl
IndonesiaStaff: not profesional, they didn't advise the settlement of payment when checked in that it's not settled yet by booking.com (should be paid by myself during the visit) I supposed to pay the hotel for my family (4 rooms). I left hotel very early and checked out was by my family. Then the staff asked my family to pay. What if they didn't have money?? Noisy..it's very unfortunate the hotel gave me room close to the road.I actually planned to change my room but my husband already slept. But for sure it's not a recommended hotel!
Room space
Stayed in June 2022
Reviewed: 31 March 2022
Ali
Indonesiastaff friendliness could have been better. the public hotel facilities were also limited. noise almost all night because of wedding party. You even have to pay for billiard table, which is supposed for hotel guests.
the location and size of the room
Stayed in March 2022
Reviewed: 2 January 2022
Ni
IndonesiaThe staff is really hard to call , all the manager taking off and the staff that stay in the hotel can’t do anything we asked So next time better to have one manager to stand by even more in public holiday seasons The toilet and room looks so old and not clean The swimming pool also looks not clean They need to do big renovation to renovate the old building The food has a few options but somehow one of food taste like expired (ie, tempe and milk) We wanted to eat together because we’re big family with kids (4 adult and 3 child) but somehow one of hotel guest didn’t allow us to do that and the hotel is not explain to that hotel guest anything.
The property is fast to find because it’s in main road near President palace. The hotel is pretty large and have many facilities to do in hotel such as gym, swimming pool, playground, archery (but it’s not available when I was there)
Stayed in December 2021
Reviewed: 26 November 2021
Lisa
Indonesiashower because the water takes too much time to heat up
room very clean
Stayed in November 2021
Reviewed: 22 October 2021
Alfianm
IndonesiaA lot of facilities in the hotel (swimming pool, kids playground, pool table).
Room could use a bit of upgrade with the bathroom. Breakfast is simple but would have expected more in terms of quantity and quality for such price. Wifi internet is good and stable enough for working. This all would have been excellent for a lower room rate.
Stayed in October 2021
Reviewed: 23 September 2021
Selvi
IndonesiaThe vitrage is broken, air conditioning didnt work well (there's water leakage from AC), and there's clogged drain in the bathroom.
Location is good, the room is quite spacious, worth the price
Stayed in September 2021
Reviewed: 24 November 2023
Bader
Saudi ArabiaVery bad, not clean dirty room
Very bad, not clean dirty room
Stayed in November 2023
Reviewed: 24 July 2023
Al-badi
Omanview
Stayed in June 2023
Reviewed: 5 July 2023
Buksh
GermanyHotel was dirty, old and brocken furniture. I got dirty Towers and bed sheets. I will not recommand this hotel
Only Staffel was friendly.
Stayed in July 2023
Reviewed: 29 May 2023
Micho
IndonesiaBad
Stayed in May 2023
Reviewed: 11 September 2022
Berta
IndonesiaBath tub drain
I stayed in Town House type room, that is nice and tranquil…
Stayed in September 2022
Reviewed: 6 September 2022
Ahmed
OmanI am in a daze..This hotel is never up to the star level. The level of the rooms, the service provided, the materials used, as well as the towels, sheets and pillowcases are very old and the goths are small in size and the hot water in the bathroom does not come out until after a lot of water is wasted more than 7 minutes until the hot water starts to come out With very low pressure, need to investigate and search well in the deluxe rooms with pool view on the first floor without notifying them
location and swimming pool
Stayed in September 2022
Reviewed: 1 September 2022
Dr
Saudi Arabianot clean towels in the bathroom and the bedsheets were dirty
the staff were polite and welcoming
Stayed in September 2022
Reviewed: 26 October 2021
Saleh
IndonesiaI don't like my room front the main street .. i can't sleep 😕 very bad experience ...
Stayed in September 2021
Reviewed: 19 September 2021
Saleh
IndonesiaI like this hotel very nice place and comfortable ..
Stayed in September 2021
Reviewed: 12 March 2024
Hb
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 February 2024
Jafer
Saudi ArabiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 24 January 2024
Jafer
Saudi ArabiaThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
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