Jl Raya Uluwatu no 23 Jl Raya Uluwatu KM 23, 80361 Ungasan, Indonesia
#9 of 14 hotels in Ungasan
Guests' ChoiceBased on 44 hotel reviews
4.4Cleanliness
5.5
Comfort
5.3
Location
6.5
Facilities
5.1
Staff
5.9
Value for money
5.7
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 17 October 2023
Garcia
Indonesiaimprove cleaning, had cobwebs
small blanket
Stayed in October 2023
Reviewed: 5 January 2023
Kristopher
CanadaValue for money was the biggest concern. Far better hotels available nearby for a far lower price Bathroom smalled bad. Construction staryed very early morning. Bedding smelled strongly of chemical. Blanket was small, thin, old, uncomfortable.
Did not apply
Stayed in January 2023
Reviewed: 28 December 2022
Spriet
FranceI didn’t recommend you. We had to pay 250k IDR more when we arrive at the check in for no reason. The reception wasn’t kind at all. We didn’t have window in our bedroom. The humidity smell really bad. There were no bed sheets. Not a really good experience
Stayed in December 2022
Reviewed: 22 August 2022
Anne
AustraliaWe checked in and they gave us a room. when we arrived in the room, the room hadn’t been cleaned, we went back down and they gave us another one. same thing. the third room they gave us was “clean” however it had this horrible smell coming from the bathroom. we asked to change rooms and they told us that if we put a bit of water in the shower, the smell will go away. it didn’t help. we had to cover the shower hole with a towel to stop the smell from coming out.
The bed was big and comfy
Stayed in August 2022
Reviewed: 27 November 2023
Lauren
United KingdomAircon was not seeming to work properly, was actually cooler in the corridors. Our room only had a view to another room, no outdoor light
Room was just what we needed
Stayed in November 2023
Reviewed: 30 October 2023
James
United KingdomNo duvet on the bed, just a tiny blanket that can't fit over 2 people. Too hot without the AC, and too cold with the AC on low. Worst sleep in a long time
Stayed in October 2023
Reviewed: 11 October 2023
Aleksandrina
IndonesiaNoisy, no window to outside, no elevator, no sofa on the floor (common space)
Water filling
Stayed in October 2023
Reviewed: 2 October 2023
Shyla
New ZealandWe had a full day of travelling and got into our room, the bathroom was absolutely disgusting (smelt horrible - there was mould all through the bathroom), there was no toilet paper. We seen there was Netflix avaliable on the tv which did not work - nor did the TV, the room was quite hot so we turned the air conditioning on and it was blowing out warm air and the only bedding was a sheet and a small blanket
Probably nothing to be honest
Stayed in October 2023
Reviewed: 16 September 2023
Daryl
SingaporeSpecific to my room Lack of ventilation - only small window in the toilet and window facing that hallway that remains shut for security.
Fuss free place. Hot shower. At the Main Street (convenient to head out). Lots of vehicle parking space.
Stayed in September 2023
Reviewed: 20 February 2023
Jack
United Kingdomeverything… they try over charge us then charged us for a cancellation fee when I stayed there. AVOID
nothing it’s trash
Stayed in February 2023
Reviewed: 20 February 2023
Jeff
AustraliaI'm not happy with this hotel. I booked over booking.com and the hotel canceled my booking the same day, when I arrived at the hotel they wrote me a much higher price on a piece of paper.. super dodgy vibes. So now I have to pay more for the room and i have a cancellation fee o the price of the room from booking.com
Stayed in February 2023
Reviewed: 19 February 2023
Adam
United KingdomScam
SCAM! Property will charge you more than advertised price on booking.com and also cancel the booking when you arrive so you are charged cancellation fee. Avoid this hotel at all costs, pay a little extra down the road. This happened to 5 other guests.
Stayed in February 2023
Reviewed: 13 January 2023
Curtis
United Kingdomeverything
honestly the worst hotel I have ever stayed in my entire life. the receptionist was asleep and made us wait 30 minutes. AC was like a mouse blowing on my back. to top it off the whole room stunk of bleach. save your money and buy a tent
Stayed in January 2023
Reviewed: 23 November 2022
Oronzo
Italythey didn’t give me the room I booked told me that I should be there before 2 pm.
Stayed in November 2022
Reviewed: 23 November 2022
Marinda
IndonesiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 31 October 2022
Isabel
United Kingdomonly one blanket
comfy bed
Stayed in October 2022
Reviewed: 15 September 2022
Miquel
IndonesiaThe service was rubbish, requested a blanket and didn't give, I got sick, there was one blanket and was small, I suppose to have a room with balcony and didn't even have a window, suppose to have cleaning and nobody cleaned it, they kept the rubbish bag for days I don't recommend it at all, the service lay and they are not service oriented, no way I go back there, and the AC was not working, really bad experience
Nothing
Stayed in September 2022
Reviewed: 4 September 2022
Chloe
IndonesiaIt would be nice to have a top bed sheet instead of a blanket with the powerful AC. The staff of the front desk could be more friendly and approachable.
Really big rooms, felt very clean. Very strong water pressure and hot water. Comfortable beds. Great on-site parking. All in all v good value for money.
Stayed in August 2022
Reviewed: 21 August 2022
Eden
United Kingdomit was disgusting, the room stank of mould, had long black hair on the floor and I’m blonde !! I didn’t even dare stand on the bathroom floor bare foot
the safe were the best bit, they helped order me taxis!
Stayed in August 2022
Reviewed: 15 August 2022
Chloe
IndonesiaThe front of house staff could have been friendlier and more welcoming
The rooms were surprisingly big and spacious. Big parking facilities for scooters and cars. The shower had excellent water pressure and was immediately hot. Powerful aircon.
Stayed in August 2022
Reviewed: 1 August 2022
Conor
Irelandthe staff are lovely and the price was excellent but unfortunately that’s all the nice stuff I can say. The pool didn’t work and most the rooms looked completely run down and water damaged with mold everywhere. the room I stayed in was clean with no mold tho. for the price it was what I expected tho.
Stayed in July 2022
Reviewed: 24 July 2022
Paul
AustraliaDirty sheets Wifi not working 8 flights of stairs
Nothing
Stayed in July 2022
Reviewed: 8 July 2022
Holly
United KingdomI was charged to stay at this hotel for 2 nights but when I turned up late in the evening they told me they had no rooms left, even though I had my booking confirmation and the money was taken out of my account. I then had to pay more for a different hotel which was really hard to find that last minute and late in the evening. The reception offered absolutely no help or sympathy and acted as if we were a nuisance. I saw many more people trying to check in and being refused who were in the same position as us too. I’ve still not received my refund after 2 weeks and the hotel are not replying to any of my messages. I wouldn’t have minded what happened as much if the staff were apologetic and helped us to find somewhere else but they were so rude, I never usually leave reviews like this but I was extremely disappointed with this behaviour.
The hotel itself looked nice and clean good location.
Stayed in June 2022
Reviewed: 4 July 2022
Sebastien
Francethey asked me to pay more when we arrived at reception before check in and I didn’t have choice to refuse . room wasn’t clean and bathroom terrible condition
Stayed in July 2022
Showing 1 – 25
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