We came to this hotel in Ubud for our honeymoon, and they truly made it perfect. The room was spacious and comfortable, equipped with everything. They literally thought of everything. The food at the hotel is delicious too. What truly made our experience perfect was the staff. I have never seen such kind and warm-hearted staff before. They anticipate your every need, striving for ultimate comfort. They are genuinely warm and welcoming, making you feel completely at home. Also the housekeeping staff did a fantastic job, my compliments to them. I highly recommend this hotel to everyone.

Stayed in May 2024

The locarion was good but not excellent since you have to walk around 15-20 minutes if you want to reach the center of ubud.

Everything. The staff was extremely polite, always with a smile on their face, ready to help you and they make the whole experience really special and memorable. The room was very clean and the location was good. We took our breakfast in our room and it was lovely. They even prepared for us a breakfast box in order to give it to us since we were about to go to activity before the breakfast hours.

Stayed in April 2024

The one thing that I felt could have been improved was the hair dryer.

I like the location of the property. There were cafes, mini marts and other interesting shops in the vicinity. The vibes were quaint and peaceful, perfect for that weekend getaway. The staff were ever so gracious, polite, and always ready to help. 👍🏻

Stayed in April 2024

This is an honest review of the hotel, it was fantastic! The beds were super comfortable we wanted to sleep all day. The staff were possibly the most friendly people we met on the trip and they made us feel like family. The restaurant food was excellent for breakfast. Yoga was a great experience, and shower was large and had excellent pressure with no loss of hot water! Lastly it has an art museum inside and sunrise/sunset from the roof was breathtaking. Couldn't recommend it more!

Stayed in April 2024

Location of the hotel. 20 min by foot to go to the city center (and the road is very crowded)

The hotel staff is amazing. The room was very clean, large and well decorated. The swimming pool is in the middle of trees. Breakfast is also excellent and very large. Tea time and yoga lesson were also included in the price !

Stayed in April 2024

The traffic at the entrance to the hotel is chaos but you can’t here it in the rooms

The hotel is beautifully laid out around a small pool surrounded by plants and trees. the suites open up onto it and there is a terrace where the amazing staff bring you breakfast

Stayed in April 2024

Nothing

Amazing staff who were all so friendly and done anything to help us. Especially Manny (hope I got this right) she was a superstar and really cared how we were. The location is perfect too. We booked the Sunday sunset dinner and the food was delicious. They booked my partner (Mr Josh 😊) into a wood carving class which he loved and also the relaxation massage was delightful. Would definitely recommend this hotel and will visit again!

Stayed in April 2024

Slight inconvenient location

Incredible nice staff, great food, comfortable and spacious rooms, great care for detail and cleanliness, lovely tours. They offer shuttles to town and are always willing to help out with anything.

Stayed in April 2024

All was great

Our experience was exceptional. The staff was super helpful and made us feel like home. The breakfast was fantastic and the hotel itself is beautiful. Our room had direct access to the pool which was a plus. One of the most beautiful hotels I’ve stayed.

Stayed in April 2024

One of the best hotel experiences I have had!

Stayed in April 2024

Everything was super amazing, from the friendly staff to facilities to room and location. Felt extremely welcomed and well taken care of. The room definitely exceeded our expectations and it has a direct pool access. It was a very comfortable stay and we loved the small touches such as daily bedtime stories! We went on for a sunrise jeep at 3am and the staff very kindly prepared breakfast for us to takeaway. Thank you so much to the team at Purana Suite for this memorable experience! It has got to be the best part of my recent Bali trip.

Stayed in April 2024

Breakfast has limited choices.

Nicely decorated. Big rooms.

Stayed in April 2024

Nothing

Purana suite is exceptional . We booked the villa which is onsite . It was luxurious , spacious and authentic Balinese. I’ve never slept so well - the mattresses were heavenly . Staff are lovely and can’t go enough for you . Also perfect location for monkey forest ( walking distance ) and getting to the teggalang rice terraces and quad biking and rafting along the ayung river . 10 out of 10. Would visit again

Stayed in March 2024

Nothing

Pool, room, activities like Yoga and Balinese dances

Stayed in April 2024

It’s quite close to a busy road so at night I struggled with the noise. The pool area has trees and is surrounded by the hotel so I hd to move around a lot to find a sunny spot for sunbathing.

The staff were absolutely exceptional, so kind and helpful, I stayed only two nights and they all greeted me by my name. The hotel facilities are gorgeous and the at the roof there is deck which was perfect for morning yoga. The pool is gorgeous, the food was great and they even left a bedtime story on my bed every night!

Stayed in March 2024

Small but intimate feeling hotel. We had the Honeymoon package that included a candle lit dinner, massage and decorations. Highlight was breakfast every morning which was brought to the room Staff were exceptionally friendly, especially Gali who picked us up on the first night ! Thanks all :)

Stayed in March 2024

No relevant issues

Pretty well located Room pretty big and clean Big bathroom Staff very friendly

Stayed in March 2024

the hotel is very nice. the building is very interesting with lots of great artwork. the spa is nice and breakfast was good. the staff is lovely and kind. the location is great close to lots of good restaurants.

Stayed in March 2024

Beautiful heritage boutique look. Loved the pairings . Exceptional staff . So very courteous! Well located . Lots of eating joints near by . All facilities available on a call . Pool was lovely. Spa massage centre was excellent. Food was perfect catering to everyone. I just loved the hotel . Special mention of Gale who was very very helpful!

Stayed in March 2024

The breakfast wasn’t the best. The staff are clearly really trying, but it wasn’t great.

The staff were wonderful. The rooms and the pool area are stunning and a quiet oasis from the hubbub of Ubad outside.

Stayed in March 2024

Nothing

Hotel staff, room, pool and location

Stayed in February 2024

Nothing

Friendly and welcoming staff with exceptional service. The location is within walking distance of many attractions, restaurants, stores, etc. The property is meticulously clean and the rooms are very comfortable. The pool is relaxing and the onsite restaurant and bar have many options to choose from with affordable prices.

Stayed in March 2024

Proximity to town. Nice pool

Stayed in February 2024

Food choices was alright, can be improved. There were also ants and insects in the room which I guess can’t be avoided since it’s next to greenery.

Property is well maintained, staff is great and friendly - always greeting us with a smile on their face. The massage attached to the hotel is very value of money, enjoyed that thoroughly.

Stayed in March 2024