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Reviews of Puri Mango Guest House Sanur 2 stars

15 Jalan Danau Toba, 80228 Sanur, Indonesia

#85 of 102 hotels in Sanur

Guests' Choice

Review score

Based on 87 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 30 May 2024

    7.0
    Nice friendly staff, but hide bins and rubbish from customers put a door hiding bins rubbish and lau
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    I run accomodation in Tasmania - no rubbish outside rooms- your laundry room should have a door to hide rubbish bins and laundry from customer eyes Tea and coffee facilities in room including kettle/as there a no cafes open early in Bali having a kettle to make a cup of coffee or tea a great advantage to your business , a kettle in rooms please

    No breakfast - no resturant

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Good value for money, great location.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a slight smell of damp within the room but not bad enough to request a change considering only staying a couple of nights. It was clean enough though.

    Great location for night market, restaurants and beach

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    Great location to explore Sanur. Room comfortable but needing upgrade. No fridge Or coffee making fa
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge or coffee making facilities in room. Old facilities needing upgrade

    Very good location Quiet location Clean

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom toilet running

    The pillows nice big bed, lots of room in room! Also the air conditioner worked well!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    I had a great stay there
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    no fridge in the room

    Great location and nice pool.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good location, hotel was clean and safe. Lots of shops and restaurants close by.
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No concerns

    Good location, clean, did what we needed it to do.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Good for few nights
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Pool and location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    In a good location but hotel/room did not match the online photos
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights

    The hotel & room did not match the photos which was disappointing

    Location was great with close proximity to the Night Market & a few minutes only to the beach.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Great value.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom shower area could do with updating but was clean enough. A bit of a walk to the beach.

    Good value for money. Beds and main room clean, bed very comfy good quality bedding. Plenty of shops/supermarket/laundries/atm’s/restaurants and bars.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Property and rooms nice, walking distance to beach plenty of restaurants near by. Night market close Just need to update their restaurant details as there is no breakfast option

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    A great budget hotel, good location, friendly staff, clean and great price.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are a bit dated and there are signs of aging around the place like broken tiles, peeling paint.

    The hotel staff were really friendly and helpful. The rooms were clean and the bed comfortable, the aircon was icy cold, and the location was perfect. The pool was clean but a bit small.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Basic amenities but clean and sufficient for us.

    Very central to the night market. We stayed there just for a few hours between the boat from Lembongan and the flight back to Australia. Has a pool, air con room and shower before the trip. Very close to shops, warungs for great food and night market. Book taxi to airport cheaply through booking.com at A$11.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be in better shape as you can see that its time flied.

    Comfortable beds and nice pool. Exotic environment

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    When I first arrive they gave me a room that was not ok. It was moldy on the walls and it smells a lot like humidity. I told them I was not happy and ask them if I could change and they first told me that it was not possible to change rooms because the hotel was full (later I realize that was totally a lie) and proceeded to spray the room with a toxic thing. After 5 minutes the room was smelly again and really not good for your health (!), I told them I wanted to change again and it was not until I was showing I was very upset that they took me serious and let me change the room, which it was unnecessary in my opinion because they know what is exactly the problem and I was not the first one complaining about it. They don't care about the health of the costumer which is truly concerning , that is what bothered me the most. The second room was way better , no humidity issues so I was glad I stay firm. Don't settle for a moldy room...for real. There is not hot water

    After my incident with the room when I first arrived everything was OK. The staff was friendly, they have housekeeping service almost every day and the bed is comfortable with a lot of pillows. They have a nice restaurant with tasty and affordable options for breakfast. The pool was also beautiful surrounded by a lot of vegetation. The AC was not noisy and it worked well, they provide water every day.The location is perfect. Overall a good stay but don't sattle for a moldy room , they have better rooms and it is not good for your health.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Blocked shower drain, dirty bathroom

    Location

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Close to night market
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant not open till 9 So need to go for breakfast somewhere else

    Location

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in the room

    Good value for a couple of nights

    Stayed in February 2024

  • Reviewed: 16 January 2024

    7.0
    Wouldn’t stay again to be honest
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to change room a couple times.. first room had major damp and mould from air con. I’m asthmatic so would make me unwell. 2nd room didn’t have double bed & 3rd room was nice but no Wi-Fi connection in room just on the balcony.

    Last room I got was spacious and good size balcony

    Stayed in January 2024

  • Reviewed: 14 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bath wasn't clean in between the last first and I (lots of sand), patchy wifi

    Good location, friendly staff

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nice and clean. Has everything

    Stayed in December 2023

  • Reviewed: 17 December 2023

    6.0
    Great location but rooms outdated and dirty
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom unfortunately quite dirty and not well maintained. No electricity sockets near the beds, just one socket in the room where the TV was connected, socket almost ripped off the wall. Light switches dirty, shower handle fell off immediately when used for the first time and luckily didn't hit any foot. Dark furniture and outdated design, walls need a fresh cover of paint. We got a quite dark room no 11 which was ok for one night, but for longer stays not really recommended. We saw some nicer rooms when walking past, so maybe we were just unlucky here. However, due to setup and location, the hotel has great potential when managed in the right way, keeping rooms clean and maintenance up. However it looked quite run down in general. Could be a really great place, but needs to be properly taken care of to make it shine.

    Superb location with all facilities in walking distance that you need, supermarket, massage places, souvenir shops across the road, restaurants, food night market just 2min by foot. Highly recommend to go there, it's fantastic, we loved the food market! We just stayed for 1 night, so the location really did it for us, you don't need a scooter and still have plenty of things to do around. 10/10 for the location. All rooms have a table and 2 chairs outside to sit which is a plus. Nice hotel setup, Balinese home style with pool.

    Stayed in December 2023

  • Reviewed: 31 May 2024

    10
    Would stay again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, nice pool area. TV didn’t work but staff were helpful and quick to fix it

    Stayed in May 2024

  • Reviewed: 29 May 2024

    4.0
    You get what you pay for
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The duvet had no cover only a linnen was on top of it. Bathroom was not clean, lots of spots around. No fridge.The hotel is run down, the restaurant doesn't exist and the pictures are much more polished in pictures then in reality. Location was a bit off for me .

    Towels and linen where clean

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Super comfy beds and great location nearby the port
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been a great addition to have soap in the shower and a hairdryer available

    Stayed here for 1 night which was perfect for getting to the port. The bed was seriously comfy and the hotel has a beautiful design and atmosphere. Really kind staff who were around when we arrived late and helped us to our room.

    Stayed in May 2024

Showing 1 – 25

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