Kawasan Pariwisata Lot SW 4 & 5, 80363 Nusa Dua, Indonesia
#8 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 523 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
8.4
Facilities
9.5
Staff
9.6
Value for money
9.0
Free WiFi
9.5
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End of dialog contentReviewed: 29 May 2024
Faizan
CanadaJust some people partying and screaming near the pool area at night. We could've gotten a quieter room.
It's luxury at its finest.
Stayed in May 2024
Reviewed: 29 May 2024
Robert
New ZealandNothing
Amazing buffet breakfast, great facilities, everything one needs for a full resort stay. Great rooms, nice and comfortable, very clean and quiet inside.
Stayed in May 2024
Reviewed: 29 May 2024
Kerri
AustraliaThe room had a damp smell which we didn't experience in our villa in Seminyak the day before so it can't just be the weather. Also next time I would choose somewhere on the beach. There was a suspicious white powder on the coffee table. I called the hotel ambassador as I was obviously concerned at what it appeared to be and that it could be attributed to me! They took it seriously and the room was deep cleaned. I also requested they make a report in case any of it got on my things given I was flying out the next day.
Beautiful room with view over the pools. Loved the bath and the bathroom area. Bed was huge and very comfortable with fluffy pillows. Excellent breakfast offering; very helpful and friendly staff. Choice of three pools plus a kid's pool. The adult pools all had plenty of sunbeds and shade.
Stayed in May 2024
Reviewed: 27 May 2024
Lafta
MalaysiaNo things
Everything especially the welcoming drink
Stayed in May 2024
Reviewed: 19 May 2024
Sudeep
IndiaThe staff was extremely courteous and professional. The breakfast had a nice spread and was sumptuous. The swimming pools were a great place to relax and unwind.
Stayed in May 2024
Reviewed: 19 May 2024
Vidura
AustraliaExcellent service/ friendly staff / cleanliness / tasty breakfast / greeny gardening area / pool areas / kids activities
Stayed in May 2024
Reviewed: 18 May 2024
Santy
AustraliaThe location is quite far from the Main Street. You need to get a cab or drive to get there. The room air conditioner is set at 24deg Celsius, you need to ask the reception to change it, it can’t be done from the room.
Breakfast was great, many varieties of savoury and sweets, both local and international flavour. The garden looks amazing and there are 6 pools on the property, great if you want to enjoy some privacy and relaxing time.
Stayed in May 2024
Reviewed: 18 May 2024
Alice
AustraliaLoved the included beach club! Whole hotel had everything that was needed. Breakfast was amazing!
Stayed in May 2024
Reviewed: 17 May 2024
Dianne
AustraliaThat the preference was for the air conditioner to be on all the time to help with moisture
The resort is amazing, starting from the beautiful lobby, the pools, the 3 dining options which we ate at most nights, it’s high standard of cleanliness throughout the resort and most importantly the staff and the excellent service provided. On arrival at night I was somewhat despondent about the location but on the second day we ventured by walking to the Main Street then everyday after that we would catch the hotel shuttle to the beach or Bali collection. A bluebird taxi to most the dining options near the beach was $2.50 only. The standout was the staff especially in the dining / restaurant options and the cleanliness of the rooms and all areas of the resort.
Stayed in May 2024
Reviewed: 17 May 2024
Thomas
Indonesiagood location and lots of trees
Stayed in May 2024
Reviewed: 13 May 2024
Madison
AustraliaThe only criticism would be the comfort of the beds, otherwise everything was fantastic.
The property felt very modern and clean, with so much to do during our stay. We are looking forward to staying again.
Stayed in May 2024
Reviewed: 13 May 2024
Rishab
Indiaindian breakfast taste and options could be better. dosa was very chewy.
pool is very good. great lobby and friendly staff. very considerate with breakfast timing. breakfast area is huge and comforting.
Stayed in May 2024
Reviewed: 13 May 2024
Mikhail
RussiaTravelled all around Bali - everywhere you go the humidity is palpable, even your bedsheets get damp-ish. Here is no exception. Get used to the idea before you go 😁
Perfect! Great breakfast (awesome fresh juices selection - important), a variety of morning/afternoon/evening activities, pools are great, staff is super-welcoming, good on-site currency exchange (remember to bargain!!), on-call bike rental delivery within 10 minutes, a three-minute ride from the beach, quick exit onto the toll road to avoid Jimbaran traffic if going to other parts of Bali. They also have their own beach club with a great location and delicious smoothie bowls. We actually cancelled some of our other hotels in Bali and returned here for the end of our holiday. Walked in without a reservation and got a room on the spot.
Stayed in May 2024
Reviewed: 13 May 2024
Geoff
New ZealandStaff were exceptional. Facilities awesome.
Stayed in May 2024
Reviewed: 12 May 2024
Medeot
SloveniaNothing to dislike.
Very nice resort with all facilities. Staff was more then friendly and helpful. Breakfast was amazing. Room was very big with top comfort beds. Shuttle service was very helpful and comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Najib
MoroccoEverything was perfect except: - Noise at night due maybe to the air conditioning equipment or the wind. - A bit far from the Nusa Dua center but the shuttle was a great solution for us
Great Service - Very kind and friendly team Room was very clean and spacious Delicious food and generous breakfast The room and the view from the 7th floor were great 👍 👌 😍 Shuttle to the beach and Bali collection 😍 Medical service was at our disposal Thanks to Ade for his great support each time!
Stayed in May 2024
Reviewed: 10 May 2024
Oumayma
MoroccoRoom was so beautiful. An amazing attention and décoration for our honeymoon. Staff was very helpful and reactive
Stayed in May 2024
Reviewed: 10 May 2024
Yuli
IndonesiaNothing
The staff hotel are very friendly & helpful. Breakfast menu have many choices Big garden.. activities for the guest
Stayed in May 2024
Reviewed: 9 May 2024
Florian
FranceHuge resort. crowded. A lot families. Not suitable if you looking being connected to the nature. Architecture of the hotel will let forget that you are in Bali. It is not what everyone is looking for.
Overall organization of the hotel is outstanding! The facilities of the room are amazing and it’s very clean and well organized. The staff were very professional and skilled from the reception to the restaurant. Big thanks to TIKO BRAHMIANA (duty manager) that supported us a lot and make our stay unforgettable.
Stayed in April 2024
Reviewed: 8 May 2024
Kemap
VietnamThe stay at Renaissance was a highlight of our trip to Bali. Exceptional staff, clean spacious rooms. Great facilities overall! The stay was memorable thanks to little touches from nearly every hotel department. And that breakfast is out of this world!
Stayed in April 2024
Reviewed: 6 May 2024
Katarzyna
Polandgreat hotel, individual approach to the client, very good food, beautiful garden, clean and beautiful swimming pools, but the best thing was the service! We have never encountered such helpful, polite and nice hotel service as here. Thank you! we will definitely return to this hotel!
Stayed in May 2024
Reviewed: 5 May 2024
Evgeny
GreeceNot close to the ocean but has shuttle bus every hour.
Very very nice staff. Friendly and helpful. Very clean and cozy. Immediate response to any wishes.
Stayed in May 2024
Reviewed: 4 May 2024
Sarika
Australiathe bath tub sort of took up space in the room which we never used. Just felt like it could have been utilised for something else more functional I suppose, overall everything else was nice.
Breakfast was quite amazing, as well as the childrens' activity lava room and multiple swimming pools facilities made our family's stay enjoyable.
Stayed in April 2024
Reviewed: 2 May 2024
Li
AustraliaNothing
Well managed and top class facilities. Buffet breakfast was amazing and there were enough activities at the resort to keep the whole family entertained including the kids.
Stayed in May 2024
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