For a 5 stars hotel, it is missing attention to the details (pool needs maintenance, every towel had stains, same breakfast, etc.)

- great staff - large bedroom - well located

Stayed in May 2024

Main pool didn’t look clear and pool in villa was extremely cold , no sun there unusable pool since it was very cold and many leaves in pool. Jj the monkeys are scary and they are on property constantly

Kindness of employees

Stayed in May 2024

A bit of a distance from the entrance to reach the suite

Beautiful suite and facilities, very friendly and warm staff.

Stayed in May 2024

Nothing

The room was large and beautifully decorated. Very comfortable enormous bed and nice furniture to sit at. We also had a large double bathtub. The restaurant was excellent and fabulous ala carte breakfast

Stayed in May 2024

Excellent location, many nice restaurants nearby Great breakfast, nice staff

Stayed in May 2024

Stunning and set back from main street Room was beautiful and very big bathroom Shrida Restaurant was exceptional Gardens were stunning

Stayed in April 2024

The staff (and I will call them PEOPLE because they are far more than just staff) at this hotel are extremely kind and very often proactively help you. For example, my wife couldn’t finish her breakfast one morning and they immediately noticed this. The lead waiter immediately asked us about the reasons, whether we were not satisfied with anything. The reason she couldn’t finish it was a change in her appetite due to a very mild form of Bali belly. The waiter immediately went along to offer to make a special ginger and herbs tea for my wife and she gave us the best ginger tea we had ever had. Attention to detail and attention to the needs of guests is at the highest levels at this hotel. Great location, great villas, absolutely recommended

Stayed in May 2024

Nothing!

Staff were amazing - super friendly! Rooms are a great size, super comfortable and very clean. Great restaurant too, all meals were excellent quality. Location is great too, very central and endless places to eat.

Stayed in May 2024

I loved it all

Excellent location , fantastic spa and a memory making restaurant !

Stayed in May 2024

Traffic can get pretty congested near the location.

The highlight of my stay was undoubtedly the stunning villas. Each villa boasts its own private pool, creating a serene and secluded retreat amidst the vibrant surroundings of Bali. The rooms were clean and very spacious. Staff were really pleasant. One of the many highlights of my stay was the exceptional breakfast offered at the hotel. From traditional Balinese delicacies to continental favorites, there was something to satisfy every palate. The quality of the food, coupled with the picturesque setting of the dining area, made for a delightful start to each day of my stay.

Stayed in May 2024

No lift access to rooms

Nicely laid out. Rooms and breakfast were to a very high standard. Staff were super helpful.

Stayed in May 2024

Breakfast was structured around a fixed menu. There are plenty of choices and the food is delicious. I just happen prefer buffet style for breakfast when on holiday.

The hotel is located in a quiet space tucked away from the noisy streets, but close enough to be accessible to everything you need on foot. The rooms were very spacious, clean and practical. All the staff were lovely. The full day escorted tour outside of Ubud was the highlight.

Stayed in May 2024

The room was large and beautiful The gym was awesome The pool is gorgeous The staff are lovely I had a wonderful massage

Stayed in April 2024

The fact that it is close to the monkey forest and we have to be careful about keeping all our things inside or else they can be taken away by the monkeys.

The location, close to everything in Ubud. The staff were amazing, very friendly and helpful. The breakfast was outstanding too.

Stayed in April 2024

Having to leave

We had a pool villa which was fantastic with a large pool and we had monkeys visit us daily. The staff were all super friendly and could not do enough for us. Such a relaxing stay even with the hustle of the busy roads of Ubud.

Stayed in May 2024

Breakfast is a la carte not bluffe

All perfect. Place, employees, hotel amenities, transfers to center and foot balinese style massage.

Stayed in April 2024

Loved everything!

Great location. Amazing staff in all areas. Room cleaning and hospitality exceptional. Treated like VIPs. Lots of little extras, fruit bowl, oil burner, toiletries. Very green top floor view of jungle/forest area. Large suite and huge bath! Good sized pool, very tranquil. Monkeys entertaining in the afternoons!

Stayed in April 2024

CLEAN Rooms, Amazing Staffs and beautiful property. Food at restaurants was the best I tasted in Bali in total.

Stayed in March 2024

Amazing

Stayed in April 2024

Nothing

Everything ! Favourite in Ubud

Stayed in March 2024

Nothing - it was all excellent.

Royal Kamuela is an oasis in the heart of bustling Ubud (and was undoubtedly the best of the five hotels we stayed at on our trip). It's a top class hotel with an excellent restaurant, pool area and gym. All of the staff were excellent.

Stayed in April 2024

Location

The rooms are spacious and very well designed. Bathroom is huge and beautifully designed

Stayed in April 2024

Amazing location in the centre of shops and restaurants and monkey sanctuary. Very clean and good breakfast and gave us breakfast boxes in early hours. Beautiful pool stunning place welcome drink and 15 min massage included absolutely outstanding service from everyone 100% recommend

Stayed in April 2024

Nothing

Attentive staff who are so kind and considerate

Stayed in April 2024