Noisy traffic on road outside

Good breakfast selection

Stayed in May 2024

Nothing.

Everything !

Stayed in February 2024

The facilities were complete for a family trip

Stayed in April 2024

None.

Everything! Location was perfect, food was great and the staff were awesome. Definitely recommended, also for family with small children. A lot of activities for the whole family.

Stayed in March 2024

Small but non-emergency things, like a loose shower handle, a flashlight that won't turn on, and a door peephole that's too high, so I can't see guests. I'm around 150 cm tall.

- I asked for a room with a Mountain View. The view is good, but sometimes you can hear the sound of vehicles. The other room has a view of the hotel pool/restaurant/garden. If you don't get a room with a Mountain View, you can still see it on the Zen Deck (hotel facility). - I tried 3 places to eat in the hotel, namely LL One at lunch, Fire Grill at dinner, and Breeze Lounge in the afternoon. Of the 3 places, in my opinion, the best is LL One. Breakfast is also provided at LL One and there were so many options. Great for big eaters. - There are many facilities provided that I cannot mention one by one. But what I like is music played live. At dinner, it is accompanied by modern songs, while at breakfast it is accompanied by traditional songs.  This is the view from the balcony, executive deluxe room number 605, when the fog appears and when the sun rises.

Stayed in February 2024

Tiles around the pool area and including inside the pool are uneven. My kids both managed to cut themselves on sharp edges. Pool water is also cold. We prefer warm pools.

We love the slide in the kiddies pool.

Stayed in January 2024

at the time all the kids activities are closed, so basically kids could only enjoy swimming. the flying fox and archery are temporarily closed but they don’t provide your kids with other options. i would expect the sport facilities should grow other than swimming. the gym also small, basketball area is just tiny for little kids only. expanding renovation also still under way, so there are still some noise. the location is quite isolated, no supermarket or culinary place near hotel so you need to make sure that you’re all packed up before going to the hotel

love the landscape and interior design and surrounding with nature delight. hotel staff are really good, helpful and very polite. the buggy cart also quite helpful cause the parking area a bit far from the lobby. swimming pool is great.

Stayed in January 2024

no breakfast included no carpet in room no warm n cold whirpool in sauna

view nya good sleep

Stayed in December 2023

Food did not have much vegetarian options

I liked the activities arranged for the kids. The staff were so good and always helpful👍

Stayed in November 2023

There is a dinner event until 10 PM with very loud noise which was very disturbing

The staff is very friendly

Stayed in October 2023

There was a construction nearby, it doesn’t disturb with the noise but it block the view when you sat in the restaurant

Location and the view

Stayed in August 2023

Renovation noise

Stayed in July 2023

Location right next to the golf course

Stayed in May 2023

Due to hotel area was so big, need lots of time to explore, to go to breakfast area, to pool, to playground.

The view, the facilities.

Stayed in April 2023

the door of our room was kinda swell and having a cracking sound when you open or close it

the view, the architecture

Stayed in May 2023

No trips are being offered as excursions. No problem to get a car with a driver ( hotel arranges that) but no guided excursions.

The service and the staff are excellent. All people we dealt with are friendly, professional and hard working. Doing their best to satisfy requests of the guests. Would mention waitress Lizmi ( breakfast), concierge Nova. But other people were great in their job, too. Breakfast and buffets excellent.

Stayed in May 2023

almost nothing, but maybe a bit improvement in breakfast menu variations. the food taste was excellent but not offer much variations.

the facilities, especially activities for kids. they have kids pool, indoor, and outdoor activities such as flying fox, tree to tree, feeding rabbits, climbing, that makes kids excited and happy :)

Stayed in May 2023

Taste of breakfast.. but overall good

Many kids activities

Stayed in May 2023

It took a while to get our luggage to our room when we first arrived.

The room was very spacious and clean, facing the hills and greenaries. Breakfast was delicious with an excellent mix of western and local cuisines. The gym was clean with sufficient equipment. The staff are friendly and professional.

Stayed in April 2023

I expected 5 stars, this is 4Stars at best, But you have to experience it, I did not see the overall value in the money spent, compared to other true 5star hotels. This hotel left a sour taste, this is the value spent, not due to staff or cleanliness or location. Stay away from the pool side Rooms. level of noise thought the day and night till 10pm then noise strats back at 7am. If you eat at the place , everything is pricey, not so western menu.

Very nice area, lots of green space.

Stayed in April 2023

the kids indoor playground is small, there is no bath tub in room. the bed matrass not comfortable for me.

- Breakfast is excellent so many food and baverages and all of them is delicious. There is Indonesian breakfast menu and ammerican breakfast menu. Nasi Goreng a lil salty for me. Bubur sumsum is the winner. - The hotel facility is very good, kids can swim ( There are 3 pools ) , also play in indoor playground, many kids activity. - The Breeze Lounge is so awesome, the coffee, ice cream and pastry is so delicious. - There is shuttle car to pick me up from parking area to hotel lobby. - Hotel staff hospitality is very nice and friendly. - Hotel location can easy accessed via toll exit gate "Bogor Selatan" Summarecon or Gadog.

Stayed in April 2023

Access to the hotel, because many constructions

friendly staff and facilities

Stayed in April 2023

Room clean condition. Check in out service that was not prepared and the crews didnt know some not expectation situation.

Stayed in April 2023

Kids Friendly

Stayed in April 2023