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Reviews of Safari Resort 3 stars

Jalan Taman Safari Indonesia No. 724, Cisarua, 16750 Puncak, Indonesia

#8 of 50 hotels in Puncak

Guests' Choice

Review score

Based on 149 hotel reviews

8.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 22 February 2024

    9.0
    acceptable
    • Leisure trip
    • Group
    • Tree House Two-Bedroom
    • Stayed 1 night

    breakfast out of expected, many foods, but taste not so good and very salty

    the environment, room design

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    at first night there, there is an animal accidents..So please check all the room thoroughly. Quite making our mood down and think to just try to find another stay

    view, air, staff

    Stayed in February 2024

  • Reviewed: 15 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Tree House Two-Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    The environment of course. Suit to people who preferred nature.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    Had an amazing stay in the lap of nature.
    • Leisure trip
    • Family with young children
    • Nature View Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Staff should be fully conversant in English. Toiletries must include Handwash and Toothpaste.

    Amazing location and beautifully conceptualized

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    we like it so muuch , all the staff are very friendly
    • Leisure trip
    • Family with young children
    • Zebra Deluxe Three-Bedroom Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    none

    facilities

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Wonderful experience and tree house is on our list for next visit to Indonesia.
    • Leisure trip
    • Family with young children
    • Tree House Two-Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    It was tricky to spend three nights with a family as laundry service was not available. Drinking water was also an issue. Tap water is not drinkable anywhere in Indonesia. We brought a box of bottled water for our three night stay. Food was wonderful, it just a bit too pricey.

    Tree House is amazing. Ours was the one with a slide. Children loved it! Fresh air, clean room, friendly staff who are also helpful with information. Breakfast was great with lots of choices.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 1 night

    the cleaningness of the unit need more pay attention, maybe because the unit is quite old... but overall its really nice experience

    the food is super standard, the facilities is ok, location is unique and create very good memories for children. internet is high speed

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    Good stay at the Taman Safari
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The is no Air Conditioning or fans in the rooms, I asked for a fan and first they said it is not available, but later after I showed my dissatisfaction, they arranged for 2 fans (for the 2 rooms I booked). The windows don't have a protection net to filter out any bugs if I wanted to keep the windows open, but I didn't need to do so after they got the fans.

    The place is nice and clean, I like the proximity to the Taman Safari, the staff are super polite and friendly, I went to the standard room, which was good, the restaurant (Caravan) is good and has a variety of foods (mostly Indonesian cuisine, but they have international dishes as well).

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    there needs to be an interior upgrade for the Caravan type, to be more modern or contemporary.
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 2 nights

    I stayed in a caravan type, the condition was decent, but it needs an upgrade or modernization. There were several things that felt old/ out date in the interior, and the blankets also had a musty smell (as if they were not washed, just rearranged since I checked in)

    If it's about the ambiance, it's definitely the best because we were indeed looking for a natural atmosphere, staying in the forest like Safari Resort...especially with the sound of siamang monkeys waking us up in the morning. However, there needs to be an interior upgrade for the Caravan type, as it can still be upgraded to a more modern or contemporary caravan. Maybe the Zebra and Tree House types have already received upgrades, but overall, we are quite satisfied, for the breakfast is quite delicious and varied.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Zebra Two-Bedroom Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Room

    Location

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Location location
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is old really need a touch of modern

    Location and location also the deal for safari ticket, food good bfast and ala carte dinner not so pricy

    Stayed in June 2023

  • Reviewed: 4 June 2023

    8.0
    we enjoy the trip and stay in the 3 bedroom bungalow. price was so affordable and worth it. we got special price 170K fo
    • Leisure trip
    • Family with young children
    • Zebra Deluxe Three-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    there was no Aircon but so cold and humid. all towels and tissue was a bit wet.

    the 3 bedroom Bungalow was huge and spacious. every bedroom acompany with bathroom

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Group
    • Nature View Two-Bedroom Bungalow
    • Stayed 1 night

    The room interior is a bit dark, also the beddings. Would have been perfect if the color scheme is a bit brighter.

    I like the environment around the accommodations, it's all nature. The treehouse is so unique and adds some excitement to the total experience. Mainly Indonesian food for breakfast but they're good.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Tree House Two-Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Less sofa, need more

    Weather and TSI

    Stayed in April 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Zebra Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and food variety and taste need much improvement.

    Friendly staff. Facilities are ok and complete.

    Stayed in April 2023

  • Reviewed: 23 February 2023

    9.0
    Enjoyable and memorable stay with no major issues or complaints
    • Leisure trip
    • Family with young children
    • Tree House Two-Bedroom
    • Stayed 2 nights

    Did not provide any complimentary toiletries, such as shampoo, conditioner, and body wash. It would be better if the guests are provided with free flow mineral waters.

    - Location: Conveniently located near popular attractions and public transportation Quiet location, away from noisy streets or nightlife areas - Rooms at the tree house: Clean and comfortable accommodations. It has a slide for kids inside the tree house. Spacious room with ample storage and seating Modern amenities, such as TV, Wi-Fi and Fridge - Staff: Friendly and helpful staff, who go above and beyond to assist guests. Quick and efficient check-in and check-out process - Food and dining: Delicious and varied breakfast options, with both hot and cold items Quality room service with prompt delivery - Facilities: Well-maintained facilities surrounding the tree house. - Value: Reasonable pricing for the quality of the hotel and amenities provided. Discounts or promotions offered for Safari attractions.

    Stayed in December 2022

  • Reviewed: 10 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 1 night

    the restaurant nearby can only serve buffet (all u can eat) for dinner. very unreasonable in my opinion.

    Stayed in December 2022

  • Reviewed: 22 January 2023

    8.0
    its good
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    ok

    Stayed in December 2022

  • Reviewed: 11 January 2023

    8.0
    Nice experience
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Package bundling ticket to Taman Safari Indonesia berlaku untuk 2 hari. Menu of breakfast very various and delicious. Many free attraction in area.

    Stayed in January 2023

  • Reviewed: 26 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Nature View Two-Bedroom Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Old and toilet blocked

    Easy access to Safari park

    Stayed in December 2022

  • Reviewed: 1 November 2022

    8.0
    Comfortable and good location, if you want to go to Taman Safari.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is a note about limited hot water so it made me feel nervous when i took a bath.

    I stayed in Standard Twin Room in Ground Floor. The room has a door to the parking lot. If you buy Taman Safari ticket in this hotel, you can get discount and go to Taman Safari for 2 days.

    Stayed in October 2022

  • Reviewed: 28 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Caravan Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Ala carte Food at cafe is quite expensive.

    Clean, comfy caravan. By staying at resort can have more discount to the Safari Park and can enter multiple times until check out

    Stayed in July 2022

  • Reviewed: 15 July 2022

    9.0
    Come again
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Wonderful place

    Stayed in May 2022

  • Reviewed: 10 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grand Zebra Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Very nice

    Stayed in July 2022

Showing 1 – 25

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