Jl. Fisabilillah Komplek Raffles City Blk .E 6-9 Batam Center, 29432 Batam Center, Indonesia
#11 of 29 hotels in Batam Center
Guests' ChoiceBased on 192 hotel reviews
7.2Cleanliness
7.6
Comfort
7.5
Location
7.9
Facilities
7.4
Staff
8.2
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 1 April 2024
Jasmine
SingaporeThe bed felt so itchy, the toilet has molds at edges of tiles then the bath towels are no longer white in color rather cream.
Stayed in March 2024
Reviewed: 12 February 2024
Aisyah
Malaysia- Found cockroaches at menu book. - Toilet still got the urine smell. - Pillow got the smell. - The fridge is broken. (Luckily our food/drink are not spoiled)
- Location near to Terminal Ferry. - Food was average.
Stayed in February 2024
Reviewed: 30 December 2023
Syarifah
SingaporeHotel decorations could be improved upon.
Simple breakfast. Good enough to fill yourself to get your day started. Room was clean and had no cigarette smell. Overall, a comfortable stay
Stayed in December 2023
Reviewed: 19 December 2023
Nor
MalaysiaThe restaurant
The facilities good
Stayed in December 2023
Reviewed: 18 December 2023
Regina
SingaporeThe lobby air con is not strong and the location is pretty out of the way from shopping malls.
The staffs are friendly and accommodating
Stayed in December 2023
Reviewed: 20 November 2023
Benardine
SingaporeThe air-conditioning, takes a long time to cool the room and then it's too cold and every adjustment is a drastic change 😆 but all good, will definitely stay here again
Service was EXCELLENT, staff were warm, friendly and SUPER helpful. Location is not far from the ferry terminal Batam, a couple of eateries and a coffee place, and opposite a seafood restaurant. Breakfast was a decent spread, good value for money
Stayed in November 2023
Reviewed: 17 November 2023
Bollynoora
Singaporesafe box in our room not working and plugs are not the UK kind.
the swimming pool is clean, staffs are good, food is great. we ordered dinner via room service and food is delicious.
Stayed in November 2023
Reviewed: 23 October 2023
Jamel
SingaporeNoisy coming from the pool.
NA
Stayed in October 2023
Reviewed: 30 September 2023
Ahmad
SingaporeThe aircon....we didnt feel the air con at our bed ....we feel the aircon only when we stand infront the tv area....but when sleep we didnt feel any air con... You guys should not put the aircon there ...should facing the bed not facing the door....
I like the room bcoz its spacious n big, and importance its CLEAN.....Thumbs up👍
Stayed in September 2023
Reviewed: 31 August 2023
Eydalep07
SingaporeLobby toilet worst to many mosquito
The bedroom is superb
Stayed in August 2023
Reviewed: 1 July 2023
Limeworks17
Singaporethere is not really enough wall plugs that are 3 pin but thankfully there is one that i could use which was kind of ok but would love to have more power plugs that supports 3 pin plug would be nice
Very Friendly Staff. The breakfast is pretty good and quite tasty There is also free access to the swimming pool & Gym the location of the hotel is good & it's nearby quite a few eateries which is very convenient. I love the bed as it's very comfortable and it also comes with a bolster which is pretty rare but was what I need for sleep something to hug with. Would definitely be back again
Stayed in June 2023
Reviewed: 18 June 2023
Shania
SingaporeWe liked how it came with a gym and pool though the pool was always full with kids, but the 3 storey gym was a great addition to our stay here.
Stayed in May 2023
Reviewed: 29 May 2023
Jade
SingaporeThe pool was too crowded.
Breakfast was good.
Stayed in April 2023
Reviewed: 26 May 2023
Ganesan
SingaporeOn&off slow service
Grt location,surrounded by resta n nearby ferry terminal
Stayed in May 2023
Reviewed: 22 May 2023
Puteri
SingaporeRoom was hot and air con was not cold at all. So all of us were feeling sweaty while sleeping. Room 641. Technician came to fix the aircon but still not cold when we came back at night. We asked for extra bolster and towel but it took so long till my friend hv to go dwn to reception. No bell boy to help us with all our luggage & things.
Bedroom was spacious with extra bed for the 4 of us. Very clean. Food was good. Swimming pool & gym was good too. Check in was quick.
Stayed in May 2023
Reviewed: 10 May 2023
Ganesan
SingaporeStayed in ds hotel 4th timez Some staff gd but some staff slow responder
Stayed in May 2023
Reviewed: 10 May 2023
Ganesan
Singaporeslow response by fnb staff
Gd location,facilities,brkfast,
Stayed in May 2023
Reviewed: 6 May 2023
Jennifer
SingaporeWaited more than 1 and a half hour for checkin. Checked in at 1pm. Got room at 2.50pm. Small German coackroach seen both mornings in bathroom. Aircon leaked but rectified by technician. Fly in café during breakfast.
Staff from reception, cafe, housekeeping and technician were courteous and respectful. Humble disposition. 2 thumbs up. Ambience of café was good. Area was clean. Food was satisfactory. Room had comfortable beds and amenities.
Stayed in May 2023
Reviewed: 2 May 2023
Yang
Singaporethere was ants and saw a small cockroach
location, nearby have mini mark and food place next to hotel
Stayed in May 2023
Reviewed: 24 April 2023
Zurati
SingaporeWhen check in there was no doorman to collect our beg we have to carry ourself 😔
Breakfast ok For room a bit small and aircon not to cold
Stayed in April 2023
Reviewed: 10 April 2023
Hasbiyati
SingaporeThere should be a main tap for wuduk
Room and beds are confortable
Stayed in March 2023
Reviewed: 9 April 2023
Rena
Singaporeit’s very mouldy and dusty
it’s quite close to Batam Centre by car. staff friendly, there’s a cafe nearby. we had 2 rooms, room 719 was nice, room 721 was very musty. there’s massage opp the lobby
Stayed in April 2023
Reviewed: 25 March 2023
Lynn
Singaporenothing much that I dislike
it is very convenient to go to the ferry
Stayed in March 2023
Reviewed: 10 February 2023
Azman
Singaporethe air con is not so cold
the enviroment
Stayed in February 2023
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