Jalan Raya Serpong No 89 Tangerang Selatan 15310, 15310 Serpong, Indonesia
#24 of 32 hotels in Serpong
Guests' ChoiceBased on 65 hotel reviews
7.2Cleanliness
7.0
Comfort
7.3
Location
7.0
Facilities
7.1
Staff
7.8
Value for money
7.2
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 4 March 2024
Chepi
IndonesiaBreakfast should be more varied, and some of the food I ate was a bit too salty, the hotel parking lot was also too narrow and there was no one to help me park the vehicle when I wanted to park in the basement, for mineral water in the room it would also be better to provide bottled drinking water, instead of having to refill it via a dispenser outside the room
The location is strategic and not noisy, the staff is very friendly and always helps whenever I ask for help, the distance between the hotel and the event location is also not far, the breakfast is also quite delicious, especially the fried noodles and fried vermicelli
Stayed in March 2024
Reviewed: 12 January 2024
Ruth
FranceThe staffs were very friendly and helpful
Stayed in October 2023
Reviewed: 26 June 2023
Adrian
Indonesiastandard
Stayed in June 2023
Reviewed: 5 March 2023
Tina
Indonesiasink is stuck!
Stayed in March 2023
Reviewed: 23 January 2023
Ihsan
Indonesiavery smelly toilet
Stayed in January 2023
Reviewed: 17 November 2022
Deannisa
IndonesiaWifi could not connect. The awful smell from the bathroom Ants near the water boiler and coffee
Staff are helpful.
Stayed in November 2022
Reviewed: 8 November 2022
Ravaretta
IndonesiaBetter breakfast menus
Breakfast menu for breakfast is not match.. too expensive for a very standard menus
Stayed in November 2022
Reviewed: 6 November 2022
Christoforus
Indonesiafacility quite old, need more attention to cleanliness, food service a little bit slow can be improved
location and price
Stayed in November 2022
Reviewed: 29 August 2022
Pathum
Sri Lankavery little narrow wash room
spacious room
Stayed in August 2022
Reviewed: 29 July 2022
Anto_m95
Qatarbathroom drain clogged
view location
Stayed in July 2022
Reviewed: 5 July 2022
Abraham
Australiabathroom was a bit too small, the exhaust fan did not work causing unpleasant smell to linger around, called the building maintenance he was unable to fix - was disappointed considering we stayed at the junior suite
breakfast was good - room was excellent and big, comfy beds - location was ok
Stayed in June 2022
Reviewed: 24 May 2022
Novan
IndonesiaRoom too small
Air conditioner moderate
Stayed in May 2022
Reviewed: 23 March 2022
Lara
United Arab EmiratesBed frame make a noise
Pillow and matrass
Stayed in March 2022
Reviewed: 29 November 2021
Hutabarat
IndonesiaBathroom amenities is on the poor side. Shower area is small but tidy. There are some unexplainable faint noises at all time. Probably the wind, because we are on the 30th floor. Not a deal breaker, but still noticeable. The TV is 32 inch and the picture quality is not-so-good.
Clean. The desk is strong build and wide enough for me to do my work. The bed is clean and the pillow cushion is on the frm side, but we do like it that way.
Stayed in November 2021
Reviewed: 25 November 2021
B8iii
IndonesiaBathroom didn't feature a separate space for shower and toilet (no partition either). Only one elevator in service despite the hotel having 25+ floors. Location was a bit bad during our visit due to the nearby toll road construction. On completion we believe the location will be more than ideal due to its proximity to major roads.
Room was nice, layouted in a sensible manner with plenty of storage space. Breakfast was plain but does the job. The noodles and porridge were good. The provided shower gel smells good. Public restrooms have a pleasant lemongrass scent.
Stayed in November 2021
Reviewed: 15 September 2021
Melisa
BahrainAccess card for pool make us in difficult situations
The room and the design of the room
Stayed in September 2021
Reviewed: 6 July 2021
Anggi
IndonesiaRoom is not clean enough, many ants in the room. The floor is sticky. The bedside table is broken. Bathroom drain was clogged and makes puddle
Location
Stayed in July 2021
Reviewed: 13 July 2023
Victor
Indonesiathe access from parking to Hotel Lobby not good the room is not worth the price the pillow smell bad water heater work only at first 5 minutes after that, water cold shower
breakfast was ok
Stayed in July 2023
Reviewed: 20 March 2023
Muhammad
IndonesiaThe bathroom was not clean (without a proper drainage as well), the AC was not cool enough, and the hallway was like in the sauna.
The hotel location is not far from the airport, the staffs were helpful and nice
Stayed in March 2023
Reviewed: 1 August 2022
Nurhayati
Indonesiathe reservation are not replying my email when I wanted to reschedule my booking
nothing
Stayed in July 2022
Reviewed: 4 May 2022
Airin
IndonesiaAc is not cool, room smelly b when we complaint they just spray with parfun, staff not helpfull, problem with key tap in lift
Stayed in May 2022
Reviewed: 24 October 2021
Sigit
Indonesiatoilet kurang lancar
all in ok
Stayed in October 2021
Reviewed: 12 October 2022
Anonymous
IndonesiaI couldn’t use the wifi (network issue), one of the elevators did not work so we needed to use emergency stairs, the maintenance of the room was poor, lots of stain and water leak spots, not so comfortable for the whole family to stay, only they have quite a nice and large pool and kids area that my children could experience.
the location is okay, not too far from local stores.
Stayed in October 2022
Reviewed: 23 June 2021
Anonymous
IndonesiaThe bed making noise.
The site view of the Hotel.
Stayed in May 2021
Showing 1 – 25
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