Jl. Pahlawan Seribu,CBD Lot VII B, Teraskota Entertainment Center, 15321 Serpong, Indonesia
#23 of 32 hotels in Serpong
Guests' ChoiceBased on 94 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.2
Staff
8.3
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 15 May 2024
Scott
AustraliaMayhaps just times for Buffet as a lot of times there are events but it's no big deal.
There were weddings and events happening a lot so i didn't get chance to eat at the buffet. Ms Steffy was an incredible staff member, always a smile and always willing to give suggestions and answers. The other staff members were also friendly and i love the enthusiam from them.
Stayed in May 2024
Reviewed: 18 February 2024
Mohama
IndonesiaStaff was so friendly
Stayed in February 2024
Reviewed: 3 December 2023
Yulianto
IndonesiaThe walls were too thin, you could hear conversation or vacuum cleaner on the corridor or from next door.
The AC works very well.
Stayed in December 2023
Reviewed: 20 November 2023
Goh
SingaporeHotel room do not have refrigerator and wardrobe is too small. Having a mini fridge in the room would be convenient. Need renovation on interior room. Entrance from the basement needs some facelift to enhance the image of the hotel. Too old.
Very hospitable and friendly staff. Perfect location, connected to Teraskota Mall. Very easy to find food and snacks. Good breakfast with a good assortment of Indonesia dishes
Stayed in November 2023
Reviewed: 9 September 2023
Nanno
SpainNothing
Good accommodation, excellent breakfast included, practical location in BSD
Stayed in September 2023
Reviewed: 3 July 2023
Stella_1512
Indonesianot as clean as expected, it needs some renovation and facelift, entrance from basement can be upgraded.
location was sufficient for our need to go to ICE BSD
Stayed in May 2023
Reviewed: 1 July 2023
Zulkahfi
IndonesiaNoisy live music
Clean
Stayed in July 2023
Reviewed: 29 May 2023
Stephanie
IndonesiaNo hot water. The heater did not work at all.
The location is super strategic, staffs are helpful and friendly, food is good, internet was super fast, room is comfortable, the view is excellent.
Stayed in May 2023
Reviewed: 29 April 2023
Yuri
IndonesiaGood location Need renovation for interior and amenities, too old
Stayed in April 2023
Reviewed: 1 January 2023
Vicke
CanadaNeed a renovation, the room is too dark and not really in good shape anymore, wifi is too slow and intermittent. Not good enough for zoom or any video call.
Perfect location, connected to Teraskota BSD, and breakfast among a 3 stars hotel is the best.
Stayed in December 2022
Reviewed: 6 November 2022
Arnia
IndonesiaLimited hot water
Bathrobe
Stayed in November 2022
Reviewed: 28 August 2022
Parulian
IndonesiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 August 2022
Adianto
NetherlandsHotel bed lamps was broken during my stays. I was not using it, but when I turn it off it fells out of its socket. Need to have regular maintenance/check
Breakfast was great. It had many varieties. All were delicious. Keep it up!
Stayed in July 2022
Reviewed: 8 December 2021
Ricky
IndonesiaOk
Ok
Stayed in November 2021
Reviewed: 6 April 2024
Phillips
IndonesiaI went the whole day n when i cameback they didn't clean my room yet
The room was small but comfortable
Stayed in April 2024
Reviewed: 18 January 2024
Mizuyaki
United KingdomBeing a tourist, I often bring back drinks from other locations. So having a fridge in the room would have been grand!
Location is amazing! Right next to the Terscota Mall, which has a Gym and some other food stalls/ restaurants. Breakfast is amazing and it's a buffet as well!
Stayed in January 2024
Reviewed: 14 January 2024
Mizuyaki
United KingdomThe air-conditioner broke down twice, however the staff were responsive. The room could use a mini-bar or fridge.
The service of the people, the breakfast menu was really great, which consisted of a variety of Indonesian Dishes. The Breakfast Staff were really kind and easy going.
Stayed in January 2024
Reviewed: 9 January 2024
Roger
United StatesMall next door.
Stayed in December 2023
Reviewed: 17 November 2023
Sutiono
IndonesiaDelicious
Stayed in November 2023
Reviewed: 2 October 2023
Nicholas
AustraliaRooms old and tired. Tiles dirty. Room key not responsive.
Great location. Clean rooms. Needs a renovation. Air conditioner noisy. Bed comfortable.
Stayed in September 2023
Reviewed: 13 August 2023
Ginanjar
IndonesiaNot friendly receptionist when checkout.
Near ICE BSD City
Stayed in August 2023
Reviewed: 1 August 2023
Kim
Malaysiaelevator slow, reception slow, breakfast very limited choice.
location
Stayed in July 2023
Reviewed: 9 July 2023
Eden
PhilippinesSmell of the room.
Location is very accessible. 24/7 front desk. Very helpful and kind staff.
Stayed in May 2023
Reviewed: 27 May 2023
Brian
JapanWeak shower water pressure and hot water isn’t that hot.
Good location, connected to a shopping center. Room is comfy and not cramped.
Stayed in April 2023
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