33 Jalan Tuanku Nan Renceh, 26115 Bukittinggi, Indonesia
#7 of 27 hotels in Bukittinggi
Guests' ChoiceBased on 112 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
8.4
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 December 2023
Muhamad
SingaporeIf more private transport around the vicinity
Breakfast was nice and location not bad
Stayed in December 2023
Reviewed: 14 December 2023
Junaina
SingaporeThe swimming pool close too early.
The room is clean. Breakfast spread is good.
Stayed in November 2023
Reviewed: 14 December 2023
Faisal
NetherlandsPublic toilet behind the reception was smelly and forgotten to be cleaned during my stay. Hotel staff to ensure no cars stopping next to the restaurant with a running engine, since the emission fumes / carbon monoxide will enter the restaurant and intoxicate your guests while eating. This is an hazardous situation and unacceptable for whatever reason.
Good & comfy bed, a variety of choices for breakfast, modern look building as well as the room, extra bottle of water in the room, swimming pool and gym
Stayed in December 2023
Reviewed: 27 November 2023
Egeen486
MalaysiaSmall n cramped toilet. Cant even sit comfortably on WC
New n well equiped. Location is superb
Stayed in November 2023
Reviewed: 16 November 2023
Norhisham
MalaysiaBit pricey compared to other santika hotels e.g in Jakarta. The facilities in the room are not the same
Breakfast spread is awesome just like other santika hotels
Stayed in November 2023
Reviewed: 30 October 2023
Charlotte
United StatesI didn't like that there was no luggage rack in the room. And no hand towels in the bathroom. While there were many breakfast items, they were cold by the time I got down to the breakfast buffet. .
I like the location. It was walking distance to everything. The staff were all very friendly and helpful. Their Nasi Goreng Santika was one of the best I've had. It was delicious 😋.
Stayed in October 2023
Reviewed: 28 October 2023
Nurul
MalaysiaPrice quite on the high side. The floor in the room was a bit dusty.
The size of the room quite big and comfy. Nice view. Huge selection for breakfast. Some staffs are friendly.
Stayed in September 2023
Reviewed: 27 August 2023
Nicky
NetherlandsPersonnel seemed to be uncomfortable in speaking English. As soon as they know you understand a bit of Bahasa, they will continue in Bahasa.
The location, rooms and breakfast. We all had amazing views and the Skylounge was a nice plus.
Stayed in August 2023
Reviewed: 21 August 2023
Heny
United StatesA bit dim light for the bath room, late picked-up of telephone operator.
In the middle of Bukittinggi, clean and spacious room.
Stayed in August 2023
Reviewed: 16 August 2023
Stephen
MalaysiaWestern breakfast choices very lkmited...the hotel is not well oriented to non Indonesian guests
Very well appointed room and excellent customer service
Stayed in August 2023
Reviewed: 3 August 2023
Sofarianty
IndonesiaLove the balcony in the room and the rooptop restaurant👌
Stayed in July 2023
Reviewed: 30 July 2023
Gereon
AustriaAll time loud praying in the city center. Often for hours. However this is not fault of the hotel…
Right in the center
Stayed in July 2023
Reviewed: 27 July 2023
Haryati
AustraliaStaff can be a bit more friendly and smiling
Spread of breakfast is very good and delicious
Stayed in July 2023
Reviewed: 20 July 2023
Nurwahida
MalaysiaNothing
Everything’s was good. From staff, foods to rooms.
Stayed in July 2023
Reviewed: 7 July 2023
Duhita
IndonesiaThe elevator is very slow and the breakfast can be too busy during the long weekend
The location can’t be better. Very central to all interesting things in Bukittinggi; all within walking distance so very convenient. Room size is standard but enough for two and clean.
Stayed in July 2023
Reviewed: 6 July 2023
Siti
MalaysiaThe lift took foo long
The staff are friendly and helpful
Stayed in July 2023
Reviewed: 5 July 2023
Junaidah
MalaysiaThe food wasn't too great
The view at roof top
Stayed in June 2023
Reviewed: 4 July 2023
Rinaldi
Indonesiaa hotel with relatively small area
a nice roof top with a view
Stayed in June 2023
Reviewed: 13 June 2023
Robertson
AustraliaThe welcome drink could have been a better choice such as beer.
The location was fantastic and the breakfast spread was amazing!
Stayed in June 2023
Reviewed: 28 May 2023
Faizah_zack
MalaysiaWhat we didn't like, we already let the hotel know on our text via WhatsApp. Just hope they take it serious and make it better ;)
We love the location. Very near to almost everything. Good for travellers.
Stayed in May 2023
Reviewed: 27 May 2023
Nor
MalaysiaNone
Good location - walking distance to Jam Gadang (Clock Tower) and Lubang Jepang (Japanese Tunnel - underground military compplex), Sianok Valley & eateries. Room was spacious & clean. Breakfast was delicious.
Stayed in May 2023
Reviewed: 11 May 2023
Chaerunisaa
Indonesiapoor menu of breakfast
clean and friendly staff
Stayed in May 2023
Reviewed: 1 April 2023
Gary
United Statesit’s poorly built and already showing signs of wear. overpriced for the area.
nice hotel with a great staff. huge breakfast.
Stayed in March 2023
Reviewed: 5 March 2023
Risma
Malaysiathe location and the food
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content