The bathroom lightning and smells. The food on the beach restaurant wasn't great and it took too long to come out.

the venue, the grounds, the room, the staff, the pools, the beach, the restaurant, the area, the breakfast, family friendly, the bed, the cot,

Stayed in April 2024

They upgraded us to begin with but didn't like the area

We requested a particular area of the village, they were very good with our request

Stayed in May 2024

Na

Location

Stayed in April 2024

Rooms were small, restaurant menu wasn’t that’s great

Staff were wonderful, great location and the grounds and pool were fabulous

Stayed in April 2024

We only stayed one night but this hotel has a lovely Bali feel with lovely gardens and green spaces. Close to the beach with good views from the restaurant.

Stayed in March 2024

A smell in the toilet- from some sewage thingy. There was a fan in the toilet to Dan away the smell so that was good.

Location and the music from Byrd restaurant. The fact that it is beachfront is great. Good Warungs nearby for lovely local food. Aircon is very powerful.

Stayed in April 2024

Wow, grounds are stunning. We stayed in a bungalow, perfect size, great bathroom and outside area. Staff were awesome. Was not expecting this type of resort from the photos on the site. Restaurant on site catered for all tastes, good coffee. Loved everything, value for money.

Stayed in April 2024

We thought the room was a bit noisy… which is a shame

The continental breakfast, though a bit expensive for Bali, was amazing. The restaurant was amazing for lunch and dinner, and bbq on Friday was great. The swimming pools are superb, and the whole place, surrounded by so much green and so many statues and animals is something we already look forward to seeing again!

Stayed in April 2024

They have a lot of one-day guests through their beachclub/restaurant. They take up some space around the pools - this is mostly in the weekends.

Huge resort, well-organized, beautiful, and super friendly staff. VERY VERY children friendly

Stayed in April 2024

A few minor things but overall a good experience. Outside guests using the pool and other facilities can get a little frustrating !

Byrd house bar and restaurant we’re excellent. Tasty food and great cocktails ! Residents pool at the rear of the resort was lovely.

Stayed in April 2024

Nothing

The restaurant The pool The gardens Staff are amazing

Stayed in March 2024

Limited food option for dinner

Children firendly hotel

Stayed in April 2024

Some times maybe 4-5 times it was a little difficalt to get the attensioon from staff. But most the service was exellent

Its i very nice place, location, rooms, breakfast area, swimmingpools, small places in the garden you can sit in the shadow

Stayed in April 2024

The bed wasn't the comfiest, but that's all personal opinion and what I didn't like, someone else might love.

The staff were lovely, personable and welcoming. It was perfect for our little family, especially with our 1.5 year old. The grounds were safe to wander, the swings were fun but the pools were the highlight - the lagoon pool was our favourite. We were blown away by the range and quality of food at the buffet - every morning we had a delicious meal. The room was a fair size, with a bathroom with both shower and bath was perfect for our little one. Spa treatments were also of high calibre. It was also such a lovely surprise to be given a cake and fruit plate for my birthday. We're looking forward to returning and staying again in the future.

Stayed in March 2024

The toilet in room 222

Excellent facilities Great location

Stayed in April 2024

I don’t like that you have to buy your coffee at breakfast The coffee machines they use are slow and end product poor $5 for a coffee from a big machine made by a barista I could buy a coffee and large croissant for $5 at the Maya on my walk When I am laying this type of money I expect barista coffee to be included We normally stay at the Hyatt Sanur and they provide it all in the cost

Stayed in March 2024

For us a quieter room.

Choice of pools or beach. Great menu.

Stayed in February 2024

They could probably have staff come down more often to the other pools to see if people would like to order food or drinks. Most of the time I would have to go and find someone to place an order. Also I found the beds way to hard and only having one thin pillow each wasn’t enough, but when I asked for extra pillows and an extra topper on the bed the staff were more than happy to help us.

Peaceful and quiet. The staff are very helpful and go out of their way for you. Breakfast was excellent a lot of choices. The gardens at the hotel were amazing.

Stayed in March 2024

Breakfasts could have been better. TV in room of this standard, far too small and too far away from bed

Very beautiful and hugh areas of tropical gardens. Expansive water features. Had a pleasant upgrade on arrival. Massive amount of restaurant's, bars cafe's, etc on the beach at the beach side of the hotel grounds.

Stayed in March 2024

The first room turned out to be a bit noisy because of the small corridor it was situated at. The second room in the garden was considerably more pleasant. The number of beds on the beach was limited and quickly occupied.

Very nice resort, rooms, pools, garden etc. The restaurant was excellent. We appreciated the dining environment in the evening. The location is not too far from Sanur port which is convenient for ferries to the islands.

Stayed in January 2024

The staff were so polite helpful and friendly. The beach was just a few steps away. Plenty of bars restaurants and shops within walking distance. The hotel was lovely as typically Balinese.

Stayed in March 2024

No fans in Restaurant/bar area to move the warm air which was uncomfortable.

Location to amenities in Sanur is perfect.

Stayed in March 2024

The room was a bit humid Not much vegetarian options for dinner

Great place, 3 pools, perfect for families with kids. Food was good, not much vegetarian option for dinner but they offered good variety otherwise. Nice location on the beach on a long stretch with cycling track

Stayed in March 2024

Prompt service. Clean room. Spacious bathroom.

Stayed in March 2024