I have been staying in this property for more than 3 times because I love this place but the last 2 visits, I had the same rather unpleasant experience. It was about the Hot Water. I know they are using the GAS for the Water Heater (shower), but the staff should always check the level of the GAS if it is almost finished, then they should replace it ASAP, therefore Guest does not have to wait for hot shower. On my last visit which is very recent, I was really really really disappointed... I was just about to go out and start my day, but the hot shower was NOT ON, I tried to call to the receptionist and the TELEPHONE was BROKEN, so I had to walked all the way to the lobby to inform them... 40 minutes later still NO Hot Water... and plus the door hinge at my room was VERY difficult to locked, I always had to ask someone (A guy) to help as the door was stucked.. and I left the property anyway WITHOUT SHOWERING, and back 2 hours later.. and the Door still not fixed (they finished fixing it 40 minutes later, so when I am back the floor was messy , drill on the floor, doors were open, etc) then I can have my shower afterwards.. otherwise the staff will be around there by the room and I could not have my shower by then. I really hope they are more aware of these kind of things and not to cause the Guest's convenience for this little thing that can be easily avoided.

The room is Clean and HUGE - Location is VERY STRATEGIC

Stayed in May 2024

The property is huge. It's composed in 2 parts ( old and new building) the old part is closer to the reception and the new one wherethe the rice field are. We stayed in the old one, the room was huge , very unique style, AC worked perfect fine, had a weak Wi-Fi signal but after mentioning to the receptionist they put an individual router in my room and problem solved. If you need hairdryer or ironing, the hotel doesn't provide that but they were very kind to help me on this occasion, but make sure to bring your own hairdryer. Location is perfect very closed to shops , restaurants, monkey forest etc. My friend had a birthday and they assisted me in surprising him with decorations and a cake.

Stayed in May 2024

Food was average. But there are lots of options outside. The family room's (no. 30) ceiling leaked at night during heavy rainfall. The railing in the family room had Hugh gaps which made it very unsafe for our toddler.

Very large and spacious rooms. Lovely view from the room and balcony of rice fields. It was very calm and soothing to the eyes. You can spend the whole morning sitting there. All basic amenities provided along with the room. The hotel was very centrally located and lots of options for food and shopping just outside the hotel.

Stayed in May 2024

All fantastic middle of the rice paddies

Future renovation needs some care about plumbing. However no complaints suggestion only

Stayed in May 2024

The restaurant could be nicer in terms of decoration

The central location and the beautiful rice fields

Stayed in May 2024

Mosquitoes

beautiful well maintained garden. Staff was very friendly and helpful

Stayed in May 2024

The WiFi was not great, really intermittent

Great location close to the centre but set back from the busy main road. Our room overlooked a rice field. Spa on site was great, with very good prices.

Stayed in May 2024

The facilities could use a bit of a freshen up otherwise great place!

Very friendly and helpful staff, two great pools, amazing location very close to the Monkey Forest(yes, they did run last when we were relaxing at the pool :))

Stayed in April 2024

Air conditioning was not working fully. Rooms were not cool enough.

Breakfast was excellent. Close to the market, ubud palace and Monkey forest, also village environment at the back with rice fields with lots of greenary.

Stayed in April 2024

Convenient location in Central Ubud - set back in rice field so nice and quiet. Stayed there multiple times.

Stayed in March 2024

Breakfast was terrible. I thought had paid for a buffet and it was not. Bread was so sweet and choices very limited. We ended up eating elsewhere even though we had paid for the breakfast. Restaurant food was not nice. Actually I did not see anyone at the restaurant at all and all surrounding ones were full ( we had room service) The beds were also quite firm but that that normal in Bali.

Staff were lovely. Rooms were nice. Place was beautiful. Pool was also nice. Location was good. Next to restaurants, spas and chemists and mini marts

Stayed in April 2024

They should really improve the food in the restaurant. Me and my sister were there for Nyepi, so no way to get food from outside… Unfortunately 😅 I have been in hostel where the restaurant was wayyy better and even have Gluten free pancake, and bread, here nothing (I mean Ubud is a kind of Mecca about Gluten free, Vegan, healthy food) so they should really really improve that! Considering the kind of resort that it is!

The resort is big and in a perfect location, the staff is welcoming and polite.

Stayed in March 2024

Electric sockets are in wrong places. Had to plug the kettle in the bathroom Modern TV but no signal. Why spend money fitting a TV if it can't do anything?

The room number 19 is a good size and the shower is the best in Bali at this price. being upstairs there is a lovely view over the rice terraces. We will definitely stay here again. We only used the top pool which was fine.

Stayed in March 2024

Wifi was almost non-existent from my room. I walked to the pool for it no prob, but annoying at night. The bed was ok, but pretty hard with a couple of lumpy springs poking me. Fridge is awkward to get at - just a small issue - it needs to face the front door! The pool bar open hours were too early: 3-6 would be more profitable!

I got a great deal for a King room, ground floor of the 8 room "hotel" building. The room was very spacious, with an entry area to dump your wet stuff (ha ha) good air con, and a freshly renovated bathroom with a fully loaded hot shower. Overlooked from the big balcony, Rice paddies (now owned by the resort) were tended daily in various stages of rice growing and will hopefully remain there forever! Plenty of light and views through floor-to-ceiling windows. An interesting, elongated property, combining classical Balinese bungalows, varying styles of villas surrounding rice fields, and 2 hotel buildings - one overlooking rice fields and the other further down at the back, next to jungle stream. Breakfast included a small but good buffet plus eggs of choice. The staff were so amicable and contributed to my very enjoyable stay. Special thanks to Agung and Putu, whose genuine conversation made me feel like a family friend.

Stayed in March 2024

The rack in the bathroom was old and it got disassembled easily.

It’s convenient and it’s on the main road where we could find lots of nice restaurants and shops. Meanwhile it’s quiet and has got a nice pool. What I loved the most is it comes with a drying rack, so whenever we hand washed our clothes, we could dry them outside in the small front yard and they got dry very quickly. This didn’t happen with the previous stay.

Stayed in February 2024

Nothing

The location was amazing. Right in the middle of everything but if you stay at the back of the resort it’s very quiet and surrounded by rice paddies. And the gardens and paths were stunning!

Stayed in February 2024

Water supply to room only two bottles a day breakfast was very average

Location was excellent. The room was clean and garden around was fantastic.

Stayed in January 2024

Bathroom was quite old and had a lot of ants.

Excellent location, walking distance to everything but we love how quiet it was, walking through the rice paddies to get to our room. Room was spacious, beds were comfortable.

Stayed in January 2024

This would be my only complaint. I would prefer more options such as pancakes.

We have stayed here many times. The rooms are lovely and location is great. Quiet and peaceful with rice fields.

Stayed in February 2024

Little bit shabby around the edges. All spotlessly clean but could do with a refresh. Little thoughtful touches like hooks on the bathroom walls would be nice. And those bloody sliding front doors were the bane of my life. I left without paying for one massage. A totally innocent mistake. Didn't realise as I was travelling all day with no reception. When I finally opened my phone I had dozens of missed calls, messages etc from two staff members. I appreciate the need for everyone to get paid but it felt a bit like harassment

Great location, off the high street but set far back enough that's its a little peaceful oasis with it's own rice paddies. Ask for a room near the pool or paddies at the back instead of the rooms and villas towards the front. Got visited by naughty monkeys twice. Was hilarious. Really lovely natural setting. You might see the odd toad at night too. You will certainly hear them.

Stayed in January 2024

The only thing that we would have liked to see change was the shower water temperature.... most of our showers were cold or tepid. Not a huge deal really when you are in the tropics!

The staff were absolutely lovely and very kind and helpful. The massage was fantastic and the pool is lovely too.

Stayed in January 2024

We have the Superior room number 6 and at our arrival, the kettle, lamp and TV were not working. After calling reception, we only get a new kettle... Staff at reception look bored. No opinion on the breakfast as we choose room only.

We stayed there 1 night, it was our 2nd time. I choose this hotel because there is a car parking. Nice pool. Shower works well, beds are comfy.

Stayed in December 2023

It was central in ubud

Stayed in September 2023

The hotel could have helped to inform regarding the places to explore and given advice on how to save money when travelling in ubud as taxi drivers like to charge high prices unless we bargain with them.

The staffs were kind and helpful. The room was clean and spacious as well.

Stayed in October 2023