Nothing!

Such a beautiful, elegant and classy hotel! Room was spacious and so luxurious. Excellent amenities and staff were so kind and wonderful.

Stayed in March 2024

The wall is thin...i can hear people from next door :( The bed not good enough, it makes some annoying sounds...

Breakfast was awesome, staff was nice

Stayed in March 2024

Pleasant hotel, courteous staff, very quiet. Breakfast is recommended, just around the corner from the hotel is a small Korean neighbourhood where you can eat quite well. When travelling to Southeast Asia, always use the Grab app to find taxis or motorbikes.

Stayed in February 2024

Everything is great, stunning hotel and friendly staff.

Stayed in December 2023

Not much to dislike.

The rooms were nice, spacious and clean. The staffs were helpful and friendly. Highly recommended.

Stayed in December 2023

Everything was good

Clean and nice bed

Stayed in December 2023

Location might be a bit far from other main attractions and Jakarta traffic not helping at all. No Aglio Olio for the spaghetti during breakfast.

Great hospitality, staff were good. Beautiful breakfast seating area, good breakfast spread and lavish looking hotel.

Stayed in December 2023

Hot water for shower not hot enough.

Superb breakfast with variety and quality. Nice decoration and facilities. Extremely helpful personnel that supported us during our early sunrise check-in despite not planned.

Stayed in November 2023

There’s nothing that I dislike about this hotel. Everything was just beautiful; the staffs, the environment and our entire stay.

Stayed in September 2023

nothing, we like everything :-)

This place is like a homecoming, far away from home. Every time we are in Jakarta, we always stay at this hotel. We really like the location, the staff is wonderful and very friendly and the hotel is just perfect for us. Everyone in this hotel is so friendly and helpful. We enjoy staying there every time and look forward to our next visit. What we like most about this hotel is the people. Due to the size of the hotel, the atmosphere is very informal. After a few stays there, the staff know us and are always willing to help us and have a quick chat.

Stayed in November 2023

The service staffs were wonderful! Love their smiles and genuine helpful. Food in restaurant was delicious.

Stayed in October 2023

The towels were looking a little worn out.

I absolutely loved everything about this hotel and I was quite sad to leave. The staff were amazing - so kind, friendly and helpful. The room was luxurious, with class and elegance- but yet comfortable and felt like a home away from home. The breakfast buffet was delicious with a wide variety of options to suit western or Asian palates. There is an all day alicante menu with great choices of starters, mains and desserts. There is also a pastry cabinet located in the foyer fir a mid afternoon snack. The location is very convenient...a close walk to MRT station block A or even a small mall. Nothing was too much trouble and I highly recommend this hotel. Shhhh don't tell too many others!

Stayed in September 2023

The hotel was flawless

The hotel was worderful it has an amazing ascetic. The staff were extremely friendly and helpful to my a family. I would definitely recommend this hotel to anyone looking for somewhere elegant to stay. The Restuarant Is also great it has a fine selection of local and western cuisine.

Stayed in September 2023

Nothing I can think of, it was all very good.

The breakfast was very good, loads of options and a perfect cappuccino.

Stayed in July 2023

I got a bit confused with the shower. I couldn’t figure out how to use it

Apart from the staff and the food which was excellent, the hotel room was also very comfortable and felt like a home from home.

Stayed in July 2023

Nothing

Room and Breakfast

Stayed in July 2023

Breakfast was great

Stayed in May 2023

Nothing.

The kindness of the hotel staff was second to none. They made me feel very welcome, were so polite and went out of their way to assist at every turn. Every interaction was very pleasant. The breakfast was very good and the coffee, excellent. The breakfast was also available from 6.30am which was great for early risers. The close proximity to the MRT made everything very easy when trying to get into the city. Comfortable bed, good shower…overall a very pleasant stay indeed and I look forward to returning to Sutasoma in the future. Excellent value for money.

Stayed in March 2023

Room service was charged on the spot instead of being added to our bill at the end - that was a bit weird because we had a staff member in our room faffing with a card machine when we just wanted to eat our food and relax in a private space. And the machine wasn't working, so it got drawn out more than it should have.

Really beautiful hotel - always love a place that has exceptional interior design choices. Rooms are superb and very clean - it had everything we needed and the layout is really nice. Bed is very comfortable. A hair dryer that actually dries my hair instead of those really weak ones that just waft a little warm air at you - big plus at the end of a long trip.

Stayed in April 2023

The bed is so comfortable, there are almost everything in the hotel room and the breakfast is amazing 😉

Stayed in April 2023

The fact we stayed for only 7 nights. Thank you for making our stay an experience to remember. Hope to come back and stay again soon. You made us feel special whilst we were there.

We stayed at Sutasoma Hotel from 15 - 22 March 2023 in room 525. We absolutely loved our stay. We arrived before check-in time so we were given welcome drinks in the restaurant whilst they prepared a room for us. By 11am, we were assigned room 525. The room looked out onto The Tribrata Darmawangsa and The Opus Grand Ballroom, which are beautiful buildings in their own right (we were also very lucky to see a couple of special weddings which had a visit of the President to one of them). Our room was spacious, bed was very comfortable, and the pillows were great. The room is on the opposite side to a local mosque, so it shielded us from the call to prayer (you could still hear it but it was negligible). The hotel is about 300m from Blok A MRT station stop, which you can use to go into central Jakarta. There's a rooftop cafe across from the hotel, called Pain De Mie, but we only went there once as the breakfast buffet more than catered to our needs - highly recommend you include this option when booking a room. As part of breakfast, you can have eggs/noodles cooked to your choice, and there's pastries available. The hotel is about a 10 minute walk from a lovely restaurant called the Plataron Dharmawangsa, it's a must visit - the decor/ambience is gorgeous and the food delicious. I digress, getting back to the hotel. The staff were amazing and always on hand to offer assistance to make our stay a wonderful experience. Be sure to install the Grab app as it's the primary way to get around Jakarta, and if you're a foreigner, the cost is minimal - had to get used to the conversion rate. Take a look at the photos I've included. When staying at Sutasoma, you feel like living in a lap of luxury.

Stayed in March 2023

Breakfast buffet is extensive but not that tasty for me. Getting in and out of the hotel property by taxi seemed complicated. Bathroom drain and shower were a bit problematic.

Brand new, very clean, well appointed and comfortable hotel in good South Jakarta location. Staff are absolutely exceptional - 5* quality. Nice small swimming pool. Great bed and pillows.

Stayed in March 2023

Aircon is abit too cold, but we can overcome it.

We like everything about Sutasoma, from the friendly staffs who welcomed us very warmly, the tasty foods at the restaurant we enjoyed so much the Indonesian cuisine presented very well. Breakfast with authentic gado-gado "cobekan" maker which served freshly every morning. One room we requested for my mother in law's birthday suprise. They did it awesomely too! The room interior is very nice mixed classic and modern, feels like home. We definitely come back to stay at Sutasoma when we visit Jakarta again.

Stayed in February 2023

Nothing

The room is so quiet, hardly hear any noise from the outside. The bed & pillow is so comfy. I requested an anniversary decoration, without really expecting they'll do it. But when I entered the room, I was so delighted! They really did add some decorations, and also gave us cake & snacks. Thanks Sutasoma!

Stayed in February 2023