Balikpapan Ocean Square, Jalan Jendral Sudirman, Pasar Baru, 76113 Balikpapan, Indonesia
#6 of 26 hotels in Balikpapan
Guests' ChoiceBased on 64 hotel reviews
7.2Cleanliness
7.3
Comfort
7.2
Location
8.0
Facilities
7.2
Staff
8.1
Value for money
6.9
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 31 March 2024
Dian
MalaysiaThe cafe area is too hot and no aircond
Everything is great!
Stayed in March 2024
Reviewed: 13 March 2024
Oishee
IndonesiaThe kids pools was a bit unclean
The ocean view, polite staff, breakfast selection was great
Stayed in March 2024
Reviewed: 29 December 2023
Andy
AustraliaCleanliness Building and facilities are not well-kept Air conditioner was not working properly. It blew hot air and dusty. No proper ventilation in the bedroom.
Located close to the shopping centre
Stayed in December 2023
Reviewed: 14 December 2023
Kelly
SingaporeThe pillow is alittle soft.
The location is near shopping malls so it is easy to buy things.
Stayed in November 2023
Reviewed: 17 October 2023
Karce1706
IndonesiaSmell of the cigarettes. The lobby and lift area are stank. The bed makes crank noises and pillow is flat
Location is on the city center
Stayed in August 2023
Reviewed: 27 September 2023
Felix
SingaporeThe breakfast was terrific with a good mix of local and international food. and many types of chilli. There is a mall 10 mins walking distance away.
Stayed in August 2023
Reviewed: 12 September 2023
Senian
MalaysiaRoom view was partially blocked by building.
Location was very good.
Stayed in September 2023
Reviewed: 8 September 2023
Sudhakaran
MalaysiaLost it’s beauty
Getting run down
Stayed in August 2023
Reviewed: 21 June 2023
Don
AustraliaALL ABOVE
I HAD TROUBLE TO FIND A TABLE KNIFE AT BREAKFAST. THE SHEETS ARE TOO SMALL FOR THE SIZE OF THE BED.
Stayed in May 2023
Reviewed: 15 May 2023
Sanjay
IndonesiaThe Airconditioning in the Rooms needs to be improved. Practically the Aircon of the Rooms 615 & 619 were not at all effective.
Good lay for the breakfast. The staff, especially the Restaurant Manager is very polite and helps you.
Stayed in May 2023
Reviewed: 23 April 2023
Sarah
New ZealandNo hand towell, pool need to be clean more often.
New toilet n bathroom clean, staff are nice n welcome, breakfast is good and many variety, overal good stay
Stayed in April 2023
Reviewed: 11 May 2022
Papa
IndonesiaThey have two elevator, but one with card and the another one was broken so if u left ur elevator card and u got the elevator with card, u can't go to ur room. So the hotel must fix this situation.
The sunrise view and the pool was amazing,
Stayed in April 2022
Reviewed: 1 May 2022
Maulina
IndonesiaThere's no towel in my room and at the pool
The view from balcony
Stayed in March 2022
Reviewed: 14 April 2022
Novita
Portugalcleanliness & smell smoke in the toilet, hair dryer doesn’t work
nice pool, beach view with balcony & perfect locations
Stayed in April 2022
Reviewed: 21 March 2022
Adhy
IndonesiaNeed to improve breakfast menu and table servicing.
Location, room set up and design.
Stayed in March 2022
Reviewed: 2 December 2021
Erlyana
IndonesiaThis time I got smaller room than previous I stayed, noted that the room rate is equal, luckily this time we had the sea view as I always expected
The location is near with shopping center
Stayed in November 2021
Reviewed: 13 November 2021
Tiara
IndonesiaThe staffs weren't that pro for a 4 star hotel and the facilities was just so so.
The location is in the center of the city, the sea view from our room was great.
Stayed in November 2021
Reviewed: 12 July 2021
Kusuma
Indonesiaparking fee
Like the view
Stayed in July 2021
Reviewed: 3 July 2021
Shivaji
IndiaAir conditioner was very very bad. Hotlel management need to work on this aspect.
Excellent Quality, variations and fantastic staff.
Stayed in July 2021
Reviewed: 1 February 2024
Pk
MalaysiaOverall not happy with the amenities.
Shower not working. Towels brown in Colour and badly worn out. Bedsheets also old and disclosured.
Stayed in January 2024
Reviewed: 15 January 2024
Sudhakaran
MalaysiaRoom comforts have declined. Pillows etc need to be replaced. Non smoking room but cigarette odour still strong. Breakfast standards have also dropped
Location
Stayed in January 2024
Reviewed: 22 November 2023
Hendriyanto
Indonesiai want a non smoking room but actually i got smoking room... i hate smoking room
close to bandara
Stayed in November 2023
Reviewed: 9 September 2023
Tracy
United KingdomExpensive water, and unclean sheets
Had to request clean sheets as they were not clean . They did not provide water and we had to pay £8 for 4 small waters - had to buy from bar so they added tax and service
Stayed in September 2023
Reviewed: 15 July 2023
San
MalaysiaThe hygiene of the hotel is the main concern. The towel wasn’t always clean (I stayed for 7 days). Some are smelly with stain. The toilet wasn’t clean as well, especially the bath area, the floor was slippery. Furthermore, I saw cockroaches in the room ☹️ Also, the room lighting was too dim for all of us (we booked 3 rooms). Not suitable for working trip, where we need to work on laptops.
The breakfast was good and the staff is very welcoming and helpful
Stayed in July 2023
Showing 1 – 25
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