Jl. Duyung, Sei Jodoh, Batu Ampar Batam, 29432 Nagoya, Indonesia
#13 of 93 hotels in Nagoya
Guests' ChoiceBased on 347 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 2 May 2024
Muhammad
SingaporeRefer to my top messages.
The amenities were good. The spa need some revamp looks old. The swimming pool pls have the umbrella for shade the seat is so hot that it can burnt you. Have some shuttle service to mall. There is not much promo going around the hotel though it fully booked.
Stayed in April 2024
Reviewed: 25 April 2024
Kash
SingaporeGreat location, super friendly staff. The buffet breakfast was fresh and varied. Perfect place if you plan to spend a few days in Batam
Stayed in April 2024
Reviewed: 13 April 2024
Anonymous
SingaporeI would like to complement Maya Dyanti for her excellent service. She personally texted me a few days early prior to our short stay at Swiss-Belhotel. Ever willing to assist even when she's not on duty,was to me an exemplary performance by your staff.It was a satisfying experience of our stat.Happy to note we will definitely come back to Swiss-Belhotel on our next visit. Nadimo Darimosuvito
Stayed in April 2024
Reviewed: 12 April 2024
Toh
SingaporeThe advertise room rate was about 1 million ruppiah but I was billed 1.2 million. I didn't want to waste time and was very disappointed. I have stay there many times over a 10 years period.
The pricing is too expensive.
Stayed in April 2024
Reviewed: 31 March 2024
Wei
SingaporeHotel is rather dated and run down and had stale smell
Good spread
Stayed in March 2024
Reviewed: 2 March 2024
Sari
SingaporeSo far none.
Friendly staff and clean
Stayed in February 2024
Reviewed: 28 February 2024
Chan
SingaporeAllocation of room at end of L corridor way.
Breakfast is great
Stayed in February 2024
Reviewed: 21 February 2024
Fandy
SingaporeUnfortunately my room is not quiet and not sound proof enough. I keep hearing the knocking sound from the wall. And the big water bottle is chargeable, should have been mentioned or put a more visibly notice notes for that.
The room is clean and tidy, even though is smoking level but it was not smelly. The staff Dika is very pro-active and helpful to contact me before the trip and made the changes for my request.
Stayed in February 2024
Reviewed: 15 February 2024
Mui
SingaporeNo comments
No comments
Stayed in February 2024
Reviewed: 9 January 2024
Rafi
SingaporePrice was a bit too high. Used to pay almost half for my previous stays.
Comfortable bed. Wide spread breakfast
Stayed in December 2023
Reviewed: 8 January 2024
Adam
New ZealandWifi internet was very. Very slow. Not up to standard
Staff were great
Stayed in January 2024
Reviewed: 2 January 2024
Edward
SingaporeDisappointed with only one single location for any kind of eating, drinking or relaxing. It’s located in the hotel foyer and it’s very impersonal. Terrible TV choices. Hotel generally lacks atmosphere. New renovation work desperately needed I think.
Staff were absolutely lovely. Everyone was so helpful and polite. Great restaurant food and buffet breakfast was exceptional. Comfy rooms. Great location by the harbour and nearby seafood restaurants are very good.
Stayed in January 2024
Reviewed: 31 December 2023
Ali
SingaporePillows bit too soft
Breakfast was good. Some foods are a bit salty.
Stayed in December 2023
Reviewed: 23 December 2023
Sharon
SingaporeNA
Very convenient and easy to access
Stayed in December 2023
Reviewed: 21 December 2023
Suresh
IndiaNeatness
Cleaning
Stayed in December 2023
Reviewed: 17 December 2023
Albert
SingaporeNon.
Overall it was a good feeling experience. Breakfast spread was fantastic.
Stayed in December 2023
Reviewed: 7 December 2023
Huzairi
SingaporeThe hotel is in the midst of a major renovation project as it is a dated property. The swimming pool is small but do not worry as there will be an infinity pool coming up for the next project. The toilet sewerage is recycled (especially for flushing) so it was unpleasant to look at and one of our toilet flushes is not working properly. Lifts are quite slow and can be improved during full house bookings.
The warm reception by the security, service staff and counter staff was welcoming during check-in allowing us for a more relaxed stay. The breakfast spread was nice, you have variety of choices and the rooms was huge and comfortable. The beds were very comfortable and the air-con settings was self-adjustable, very comfortable for our sleep and stay. The hotel even prints specialised welcome message and fruits baskets were given which was tasty. Location of the hotel was very convenient and near to many food spots and shopping centre, transport is not an issue.
Stayed in December 2023
Reviewed: 16 November 2023
Anbarasu
United KingdomGym was very poor
Location was very good Breakfast was excellent
Stayed in November 2023
Reviewed: 15 November 2023
Muhammad
SingaporeStayed here a few times since 2017 and could notice some deterioration of the facilties though overall experience was good.
Good location. Decent facilities. Front desk staff are very helpful and warm.
Stayed in October 2023
Reviewed: 13 November 2023
Fazillah
SingaporeNo side table by the bed. Wall sockets were at awkward places. You can’t plug in your phone and use it in bed. TV was small. But good selection of channels. There were cartoons running through out too. Good for kids.
Good location to good seafood. Many convenient stores nearby. Walkable distance to & from ferry terminal. Breakfast selection was good. Staff went the extra mile. Room service food tasted great. Good selection of TV channels. There were cartoons running through out too. Good for kids.
Stayed in November 2023
Reviewed: 2 November 2023
David
United KingdomBathroom was dated not enough toiletries room was also dated.
Bed was great room was large
Stayed in November 2023
Reviewed: 31 October 2023
Abdul
SingaporeCannot notice anything that I don't like.
The room was clean. The bed was comfortable and the Wifi is excellence.
Stayed in October 2023
Reviewed: 14 October 2023
Kareem
SingaporeAmbience, supportive staff
Stayed in August 2023
Reviewed: 9 October 2023
Koh
SingaporeNik
Fantastic breakfast. Well spread of selections of local delights
Stayed in October 2023
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