Jl. Danau Tamblingan No. 166, 80228 Sanur, Indonesia
#68 of 100 hotels in Sanur
Guests' ChoiceBased on 95 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.3
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2024
Peter
Australiashower took a long time to get warm
central location to shops restaurants .
Stayed in March 2024
Reviewed: 10 April 2024
Devy
AustraliaWasn’t comfortable with other guests was smoking next to my room, it should be make it separate about smoking and non smoking room.
Great !!
Stayed in April 2024
Reviewed: 31 March 2024
Ioannis
United KingdomBath needs an upgrade
Stayed in March 2024
Reviewed: 25 February 2024
Riccardo
ItalyAs said i had a problem with my room and the staff found a new room straight after, which was very helpful, unfortunately the new room had lack of cleaning; i appreciate the help they provided, i would have loved to wait a couple of hours more for the room and receive it finished
Located next to the main strip of Sanur, this hotel surprised me for the peaceful vibe it brings along still being so central. Rooms are wide and with nice patio. I had ab issue with aircon and the staff promptly helped out, much appreciated
Stayed in February 2024
Reviewed: 3 February 2024
Nicholas
DenmarkThe fridge was noisy. Poor selection of tv channels. Much water on the floor during shower.
Great location and the condition of the property fair. Nice garden.
Stayed in January 2024
Reviewed: 19 November 2023
Gordon
Australiatoilet did not flush properly and towels were very old
Stayed in November 2023
Reviewed: 30 October 2023
Alam
IndonesiaLocation
I think there was a problem with the airconditioning. ...I got very sick!
Stayed in October 2023
Reviewed: 29 October 2023
Robert
AustraliaOur bedroom window faced east. The bedroom curtain was pretty sheer. It did not block any sunlight from entering the room from 5.30am onwards. I overcame the problem by standing on the bed and pegging 2 pool towels to the top of the curtain.
Most things
Stayed in October 2023
Reviewed: 29 October 2023
Rebecca
AustraliaRoom very basic and outdated but value for money.
We stayed one night before our trip to Nusa Lembongan was perfect for that. Property was extremely clean Brilliant location restaurants, massage and bars all with in minutes of the property. Pool super warm
Stayed in October 2023
Reviewed: 17 October 2023
Paul
AustraliaShower outdated
The grounds, location
Stayed in October 2023
Reviewed: 15 October 2023
Elisabeth
United KingdomDidn’t have hot water for first day. Bathroom could do with an upgrade and some fresh silicone around the bath.
Nice breakfast, lovely pool, quiet and clean.
Stayed in October 2023
Reviewed: 14 October 2023
Ian
FranceNothing.
Great location, friendly and helpful staff. 2 swimming pools, poolside massage.
Stayed in October 2023
Reviewed: 9 October 2023
Maxine
AustraliaOdd things that were a problem, often no hot water, no coffee left but always happy to fix once reported
Close to everything and the right price
Stayed in September 2023
Reviewed: 7 October 2023
Neil
United KingdomLiked the bungalow, garden and pool not far from some beautiful beaches. The manager was very friendly and helpful.
Stayed in October 2023
Reviewed: 25 September 2023
Lisa
AustraliaNothing
Good lovely staff
Stayed in September 2023
Reviewed: 12 September 2023
Lauren
FranceThe shower was not very well cleaned and the bedroom could use a refresher. Other than that, it is a good hotel.
The location, the pool was great.
Stayed in August 2023
Reviewed: 31 August 2023
Rt
AustraliaClean , great position . Nice pool .
Stayed in August 2023
Reviewed: 23 August 2023
Janet
AustraliaReception staff definitely needs more training was told I couldn’t have a late checkout due to no rooms available although this was arranged previously, also got changed Rooms 3x in a matter of 15 minutes and there was room for late checkout.
We stayed here before for longer periods now it was only 2 nights to be closer to airport.
Stayed in August 2023
Reviewed: 20 August 2023
Jane
AustraliaHotel is in a beautiful garden setting. Deep verandah with seating was lovely. Breakfast was good. Staff cheerful and helpful
Stayed in August 2023
Reviewed: 13 August 2023
Mark
AustraliaEverything was great
Location affordable excellent staff clean would definitely stay again
Stayed in August 2023
Reviewed: 12 August 2023
Susan
New ZealandI got the cheapest room and it was, well, very cheap looking. But the grounds and the pool made up for it.
Good location, beautiful grounds and pool. It’s surrounded by a high stone wall so once you’re inside the craziness of Sanur is blocked out!
Stayed in August 2023
Reviewed: 31 July 2023
Pieter
NetherlandsTowels weren't clean (makeup stings) and breakfast is very minimalistic. It's a a la carte but the options are very limited. Also there were a lot of mosquitoes and not so many beds near the pool.
Rooms were nice, everything was clean and a good working airco. Location is great, close to everything and you can walk everywhere. Staff was kind and you could always go there with questions and they would do everything to help you. Pool is also nice and the garden is very well maintained.
Stayed in July 2023
Reviewed: 19 July 2023
Kemal
SwitzerlandA bit old and low quality room facilities, half of the things not working properly. Balcony is dangerous for the kids, as some parts have no barriers.
Pool is clean (overflow from sides is supposedly filtered) and in a beautiful landscape with palms and orange roofs. Quiet setting, except the nearby construction. Very helpful staff.
Stayed in July 2023
Reviewed: 15 July 2023
Chak
AustraliaAmenities were almost basic. A small capsule of shower gel and shampoo were provided for washing up. Also provided were several sachets of coffee and tea, and two bottles of water. The hotel needs a refurbishment. Generally, it is run-down. The windows could not close properly. The pool surrounds have algae, which is unsightly. Don't expect luxury.
Seclusion. Quiet. Away from the main street. A little oasis. The room was clean and spacious. The staff were friendly and helpful. Simple breakfast included.
Stayed in July 2023
Granada, Spain
Morzine, France
Holbrook, USA
Portobelo, Panama
Rome, Italy
Bibinje, Croatia
Varna City, Bulgaria
Johannesburg, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content