Jalan Kartika Plaza Gang Pudak Sari No. 1, 80361 Kuta, Indonesia
#156 of 188 hotels in Kuta
Guests' ChoiceBased on 86 hotel reviews
6.4Cleanliness
6.4
Comfort
6.5
Location
7.9
Facilities
6.3
Staff
8.1
Value for money
7.2
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 February 2024
Grete
EstoniaQuite tired and old, in need of reconstruction. Noticed stains on sheets and towels, and the ceiling leaked during rain.
Very affordable with a good location in the center of Kuta, close to the beach and shopping, with friendly staff. Hot water in the shower and nice pool.
Stayed in February 2024
Reviewed: 31 January 2024
Kylie
AustraliaThe pool had no steps to get in it out with, the beds were hard and uncomfortable, pathway to room had a hole in it, dangerous.
Close to Kuta discovery mall
Stayed in January 2024
Reviewed: 23 November 2023
Scott
AustraliaFor the price it’s nothing to worry about!
Very Bali!
Stayed in November 2023
Reviewed: 14 November 2023
Katia
Luxembourgmany mosquitoes in the room, AC didn't really cool the room, sink was leaking, loud
breakfast, pool, location, price
Stayed in November 2023
Reviewed: 8 August 2023
Christy
AustraliaPerfect location, great price. Lovely people
Stayed in August 2023
Reviewed: 8 August 2023
Marine
AustraliaHumidity is the main problem. It's okay for one night but check your clothes when you change the hotel because they might be a bit humid too..
The pool and the calm of the place make it super relaxing even tho its not far from the main road. The whole place has a lot of potential but not many people stay there.
Stayed in August 2023
Reviewed: 4 August 2023
Tim
United Kingdom?
?
Stayed in August 2023
Reviewed: 4 August 2023
David
AustraliaAs it was probably closed over Covid, there is still a lot of maintenance to be done. Breakfast very basic, eggs not cooked properly, always overcooked.
Location great, close to beach & 2 shopping malls. staff were very friendly and helpful. Very close to Airport.
Stayed in July 2023
Reviewed: 20 June 2023
Miikka
Finlandyes the place is worn out, toilet not very clean, water pressure is not good in the shower and breakfast is very simple, but for the price it’s okay actually. can’t complain too much for the price per night. don’t expect anything fancy 🙂
pool is very nice and clean and the location is super good! quiet street away from the main road. recommended if you look for budget accommodation. bed and pillows were good also. have stayed there few times already and will stay there again if going to kuta.
Stayed in June 2023
Reviewed: 13 March 2023
Joe
United KingdomThe room had many mosquitoes, it was not clean or kept in good condition and there was no hot water. We had received much better accommodation in the same area for the same price. There are more expensive rooms that look to be in better condition but they were cheaper elsewhere.
The location was good for the airport and they booked a taxi there for us.
Stayed in February 2023
Reviewed: 6 February 2023
Anto
AustraliaThe pool was good and the location was the best from the airport, room doors, toilets, shower,tables,towels soap and all the inside facilities are horrible, worse condition, The door rattles the whole night, Breakfast was ok and cups and plates very very dirty,the reception guy who served breakfast didn't even check, Won't recommended.
The pool was good and the location was the best from the airport, room doors, toilets, shower,tables,towels soap and all the inside facilities are horrible, worse condition, The door rattles the whole night, Breakfast was ok and cups and plates very very dirty,the reception guy who served breakfast didn't even check, Won't recommended.
Stayed in February 2023
Reviewed: 2 January 2023
Steve
United KingdomThis was an uninspiring hotel. I was looking for a not too expensive hotel for 1 night in Denpasar where I needed car parking on site. The room looked OK, until the power went in the middle of the night & was still off the following morning. Fortunately, I had my mozzie net as there were a number of mozzies in the room.
The breakfast was OK & the staff were pleasant
Stayed in December 2022
Reviewed: 16 November 2022
Paul
Australiathe staff were really good , the rooms were clean enough (‘although I had no hot water in the shower ) and mentioned it to them a few times but it never got resolved but it was hot enough I didn’t really care - the location is good very close walk to Kuta square but there is a lot of street vendors on the corner who are very pushy and it’s nearly impossible to get them to leave you alone without buying something - and even after you do buy something every time you walk past they just keep pushing - about the only thing for it’s location I didn’t like but those stalls are everywhere and nothing unique to this properties location though )
Stayed in October 2022
Reviewed: 19 October 2022
Schlotter
AustraliaPool was closed due to renovations, rooms doesn't look like pictures, staff doesn't speak lots of English
breakfast was good and beds comfy, close to Kuta beach
Stayed in October 2022
Reviewed: 2 October 2022
Erna
IndonesiaThere no trash bin in my room, I have to get it by myself from outside the room. Toilet paper need to be requested. The towel seems like alredy used for a very long time, I bought a new-clean towel at Lippo Mal
The staff are good
Stayed in September 2022
Reviewed: 29 August 2022
Olivia
United KingdomUnfortunately the property was not clean, towels and sheets were unused and we had to self clean the bathroom to remove stains. We were uninformed prior that the pool was not accessible due to renovation.
Friendly staff.
Stayed in August 2022
Reviewed: 23 May 2022
Anastasiia
UkraineThe light in the room was very bad. The was no comfortable place to sit in the room. WIFI was super slow in my room and sometimes didn't work at all.
The staff was pleasant.
Stayed in May 2022
Reviewed: 13 March 2024
Nuri
TurkeyThe hygiene was extremely bad, white towels and bad sheets not white anymore. Please just a little effort will change this place quality a lot and please remove those towels with full of holes
The location and ambiance of the place was fine and not to much pricy
Stayed in March 2024
Reviewed: 15 February 2024
Bharat
IndiaRoom and food
Nothing
Stayed in February 2024
Reviewed: 8 January 2024
Jeshurun
AustraliaThough it was a Superior room, it had only very basic facilities. Soon after I arrive at the hotel, I was told and taken into a Standard room saying that I booked a Standard room but not a Superior room. Luckily, I was carrying a print-out of the reservation and have to present it to the lady to offer me the Superior room that I actually booked. The room had stained bed sheets. Unclean bathroom with a stained sink and a low flow shower. No bins either in the bedroom or the bathroom. Aircon existed just for name sake and it blew like a fan though it was running at 16 degrees. It took about 6Hrs to cool down the room in the evening time and during the day with hot whether outside, the room started heating-up again. Though they advertised airport pickups for a cost, it took 1.5Hrs and 10 phone calls for the hotel shuttle to come pickup me from the airport. No basic bathroom supplies - only provided 3 small soap bars. No shampoo and No conditioner. Only supplied me with 1 dirty looking towel which was not white anymore. Very basic breakfast - if it is not a buffet, I would expect at least couple of Eggs/Omelette's. I stayed in another hotel in Kuta where it was an Indonesian buffet breakfast and I was offered freshly made fluffy Omelette as per my needs.
Staff are friendly, welcoming and helpful.
Stayed in January 2024
Reviewed: 5 January 2024
Oneeb
AustraliaUnclean beds with spots on sheets Cobwebs on bathroom Door won't close
Okay for a night stay - no more than that
Stayed in December 2023
Reviewed: 23 December 2023
Blaise
United Arab EmiratesThere's a lot not to like here, the furniture was old and decrepit, everyday we were visited by cockroaches, ants and lizards the whole lot, there were no latches on the bathroom door and the bathroom amenities were old and not fixed properly and the fridge was also dirty, Overall cleanliness is a big issue here.
The Breakfast was average, the bare minimum egg, toast and some fruits, the overall garden was good and the pool was a nice addition, and finally the staff was helpful.
Stayed in December 2023
Reviewed: 21 December 2023
Diego
SpainPoor cleaning.
Location was great.
Stayed in December 2023
Reviewed: 18 December 2023
Lulu
IrelandIn the first day, we felt a bit of mold in the room. Which was giving allergies to my friend. And they gave us another one. 🫶🏼 The staff were super helpful and kind!
The breakfast and the swimming pool were just awesome hehehe! Very well located! Price was super good! And the staff were super kind !!!
Stayed in December 2023
Galissas, Greece
Istanbul, Turkey
Tiradentes, Brazil
Split, Croatia
Tereñes, Spain
Alassio, Italy
Koh Rong Sanloem, Cambodia
Hue, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content