Helpful staff; gorgeous surroundings and central location.

Stayed in October 2022

No AC ;)

Oasis in the middle of jungle ;)calm, green and do relaxing. Beautiful pool, great restaurant, and spa facilities. Totally recommend

Stayed in November 2022

Bathroom- shower and toilet in the same room without divider.

Quiet In the forest Comfortable Beds Good outdoor space Nice Pool Near to other restaurants

Stayed in October 2022

Just one thing about the room no climatisation… and I smell and feel a lot the humidity..

Nice localisation , nice staff really kind..

Stayed in October 2022

This place was mindblowing. We wished we stayed longer but our short stay in this beautiful oasis was totally worth it. Thank you so much to the incredible staff.

Stayed in September 2022

Breakfast is included, but not so nice.. They ask you a day before what you want for breakfast with a document. I didn't like that, because I don't know how hungry I might be the next morning.

Nice big and super clean rooms!

Stayed in August 2022

The pool area is stunning It’s very clean Food and cocktails at the restaurant are very tasty

Stayed in July 2022

The Villa is placed in the wonderful street in Sidemen area, rice fields, quiet, but still plenty of places to go eat (from cheap great warung to fine dining) in walking distance. This area is great if you want to relax. Uma Agung has a reasonable price, good value for money! Take a day trip (ask at the reception for help or use tripadvisor) and come to this nice place in the afternoon to rest in their beautiful garden by the pool.

Stayed in May 2022

Cleaning could be a bit better but in this corona times its understandable.

Spacious room. Great pool area with view on Mount Agung. A lot of tropical plants in area of the resort. Very calm enviroment. Price was great!

Stayed in February 2022

The staff was amazing : helpfull and very kind !

Stayed in December 2021

We had to move rooms after our first night as there was such a bad smell in ours. It was like a mix of damp and strong urine. The staff were great and did offer to move us rooms straight away which we did. Whilst the second room was better smell wise, there was still a bad stench in the bathroom, and the room felt damp. The breakfast was also poor quality and I only ate the toast in the end and we went out for breakfast every other morning following. Not sure what is going wrong with the plumbing/smells but does need to be fixed.

The staff were friendly and the location was nice.

Stayed in May 2024

All towels were dirty, very basic breakfast, dirty

Pool very nice, spacious rooms

Stayed in December 2023

There was no air con so didn’t get much sleep so bare in mind if booking. There was a smell of damp in the bedroom and bathroom so this made it a bit off putting when trying to sleep alongside the heat. Would also recommend getting a scooter. It offered a very cultural experience in a very quiet area. No cushions on the sun loungers which would make it more comfortable. Breakfast was ok.

Nice surrounding views, nice restaurants surrounding, nice locals. The room was very spacious and cleaned. Pool big.

Stayed in November 2023

Laundry service is terrible. Not even sure if they washed is or just sprayrd some sent on it.

Helpfull with renting a bike

Stayed in September 2023

the room was very outdoors, the roof wasn't fully covered in and the bathroom was outdoors, there was a lot animal droppings in the room, a lot of noises at night, breakfast was basic not great, would need to rent moped which they offer

the shower was good, pool looked nice but unfortunately rained the whole time so didn't get to use it, staff were helpful, very beautiful location, balcony was spacious and convenient

Stayed in July 2023

It could do with a deep clean and the bathroom is open so when wet outside, everything in there gets damp I.e. towels. The prices for transfers charged by the hotel are exorbitant, if you go on a walk for 10min towards Sidemen village, you can find transfers at almost half the price. I wouldn’t recommend the spa. I initially booked for a beauty treatment involving a body scrub, body mask and Balinese massage. The spa is essentially a hut next to the pool which is not a issue however I was told that after the scrub, I needed to put on a sarong and go to my room to shower and return to continue the treatment - I personally didn’t feel comfortable doing this since the sarong was see through and meant parading myself naked on my way to the room. I managed to change it only to Balinese massage which was pleasant but the towels smelt damp and I must say I wasn’t sure if they were changed from the previous customer. In the room that I stayed, the safe was not bolted, it just had double sided tape to the back of it so not secure at all. If you want anything from reception, they advise you to message on WhatsApp but they don’t always acknowledge your messages or they take a while to respond.

The location is good, you have the rice fields near by and on a clear day, you can see Mount Agung. Unfortunately, during my stay there was torrential rain so not much of a view but still very pleasant to be in nature. There are a few good places to eat near by and also couple of nice resorts where you can eat and use the pool for a change of scenery. It’s about 20min walk from Sidemen village centre.

Stayed in July 2023

The photos of the room look way better than the room we got in the end! Additionally, during our stay there was a construction site on the property which was very loud and destroyed the tranquil scenery. The noise would wake us up in the morning and didn’t really made us feel like relaxing at the pool. The staff said the noise would stop, but it just didn’t. They didn’t offer any compensation, which we felt was adequate. The restaurant food is very basic. All restaurants around serve better food.

The location is great. The view onto the rice fields is beautiful.

Stayed in May 2023

The food was overpriced and salty. On my second day a large noisy tour group arrived, which ruined the relaxed atmosphere.

The hotel is in a beautiful setting, with a nice pool and view of mount Agung.

Stayed in June 2023

room was unclean and there was no aircon

Brilliant location, lovely staff and lovely pool

Stayed in March 2023

rats nest under the fridge

Stayed in January 2023

the room was not clean mosquito net was very dirty

food was good coworkers was very helpful

Stayed in September 2022

The first room they gave me was quite dirty and very hot (no A/C) so they upgraded me to the family room, which was also quite dirty but less hot. The mosquito net is so old and dirty and filled with dead bugs that they kept falling on the bed. I had to wash my hands after touching the net because it's so dirty. Old bedding, old towels, dirty old fan. Breakfast was passable. I left after one night even though I intended to stay longer. A few of the rooms with a view seemed nice from the outside so maybe it's a case of getting the right room at this place. But they still need to up their cleaning game.

Beautiful garden

Stayed in June 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024