Jl Tirta Ening, No. 12, 80228 Sanur, Indonesia
#11 of 101 hotels in Sanur
Guests' ChoiceBased on 567 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.0
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 21 November 2023
Kate
AustraliaThe location isn’t the best- it’s definitely not a walkable distance to town or the beach but the shuttle helps. The buffet breakfast didn’t have a huge selection but what was there was yum
The Alantara is just beautiful- the lagoon pool and gardens are gorgeous. The food was delicious but not very toddler friendly.. really appreciated the big shallow section of the pool for our toddler to play in. Staff were lovely and free shuttle was great
Stayed in November 2023
Reviewed: 17 November 2023
Maritte
NetherlandsSome small tips: - the shower head of the shower in the spa was shifted to one side so the water does not come out evenly. -the menu card was a bit unstructured and unclear to us. Different courses are on different places. The food was really amazing though.
We stayed at the hotel for 2 nights. From the beginning the employees were very friendly and helpful. We had some nice talks in the restaurant and at the pool bar. Also in arranging several things for the remainder of our holiday the staff was always there to help us out. The room was amazing, very organised and it included everything we needed. Beautiful shower and bath, very comfortable and big bed. Als the closets were very nice. The menu in the restaurant was really great. We had some delicious dishes on our first night. Also, the breakfast buffet offers pretty much everything. What we particularly liked was the fresh eggs that you can order at the buffet and which are served to you on the table. Very friendly staff who are also in for a chat. They remember your room number and name, and they are interested in your day plans. This all contributes to a very welcoming feeling and recognition. The swimming pool is also very nice. You can access the pool bar from the pool. There are big cushions where you lay on in the water. Perfect for a relaxed, sunny afternoon. The spa treatment was very relaxing and calm. Friendly staff who want to make sure you are comfortable. The deep tissue massage is definitely recommended.
Stayed in September 2023
Reviewed: 12 November 2023
Phyllis
AustraliaJust a beautiful resort, staff are very friendly and helpful. Great place to totally unwind and relax. Restaurant had great food choices on the menu and couldn't fault anything we ate.
Stayed in November 2023
Reviewed: 11 November 2023
Donna
United KingdomIt was perfect
I loved this hotel we opted to upgrade to the 1 bedroom Villa with private pool this was exceptional. The villa is located within the hotel. The hotel’s restaurant and bar is lovely great breakfast choice, we choose to eat one evening at the restaurant and the food was excellent. The hotel looks beautiful and is well kept and maintained. Use the shuttle bus to take you into the main area as it’s a 20 minute walk dodging all the traffic. A taxi would cost next to nothing to get back if you miss the shuttle bus. The pool area is very nice but people get up early to save beds.
Stayed in October 2023
Reviewed: 11 November 2023
Aimée
AustraliaThe location isn’t great but they offer a free shuttle into Sanur which makes it very easy.
Loved the 2 bedroom villa with pool and the big pool with swim up bar. The staff were so friendly and accommodating. The spa was beautiful.
Stayed in November 2023
Reviewed: 10 November 2023
Lee
AustraliaSMOKING around the pool and.once in the restaurant at Breakfast. The year is 2023 please BAN all smoking at your resort. Have a smoking area away from other guests by all means, but please BAN and ENFORCE no smoking around the pool and in the Restaurant.
The staff were awesome and funny. Always smiling and super helpful ! The room was nice but could do with a bigger TV (Smart TV would be nice).
Stayed in November 2023
Reviewed: 8 November 2023
Glenn
AustraliaNot on beach but $2.10 go jek ride to beach so no problem
Perfect smaller hotel
Stayed in November 2023
Reviewed: 6 November 2023
Ivo
ItalyNothing.
Everything was perfect. Just sorry that it was only for one night but I amk sure there will be another stay there
Stayed in October 2023
Reviewed: 3 November 2023
Dominik
DenmarkPool area, overall property layout and rooms.
Stayed in November 2023
Reviewed: 29 October 2023
Alexander
GermanyThe location is not the best, but we expected that when booking. The free shuttle to sanur center is a nice gesture, but don’t count on it and take a private taxi as the shuttle is filled up quickly.
Great facilities and staff!
Stayed in October 2023
Reviewed: 25 October 2023
Rebecca
New ZealandAir con in room a little load The pool bar - couldn’t sit at a seat and really drink at bar as it was so high! Little far from centre of sanur but the free shuttle was great
The pool The staff The buffet breakfast
Stayed in October 2023
Reviewed: 21 October 2023
Alan
AustraliaNothing
The food, the pool, the swim up bar , the atmosphere,
Stayed in October 2023
Reviewed: 21 October 2023
Greg
AustraliaWas a bit of a walk to the beach and had to go over a main road as all shops and other restaurants over the other side. The spa a bit pricey for Bali so didn’t use it which is a shame.
Relaxed and didn’t feel busy. The swim up bar and restaurant was fantastic. Mostly an adult place. The breakfast had lots of choice and very tasty.
Stayed in October 2023
Reviewed: 19 October 2023
Dionne
AustraliaThere was a great selection for breakfast, gorgeous grounds and pool area. Spacious and clean rooms, comfortable bed.
Stayed in October 2023
Reviewed: 15 October 2023
Danny
AustraliaBeautifully landscaped and presented. Room very comfortable and breakfast was exceptionally good 👍
Stayed in October 2023
Reviewed: 14 October 2023
Lisa
United StatesLeaving
The massage at the Spa was unbelievable, truly exceptional.
Stayed in September 2023
Reviewed: 8 October 2023
Angelique
FranceThe hospitality and the beauty of the hotel
Stayed in October 2023
Reviewed: 4 October 2023
Patricia
United KingdomThe location is a bit too close to the main road and away from the centre of Sanur. However the hotel courtesy bus is a great help and taxis are plentiful
The best overall feature of this hotel is the staff. They were all absolutely amazing
Stayed in September 2023
Reviewed: 4 October 2023
Robert
AustraliaHaving to leave 🥲
Fabulous hotel beautiful maintain gardens and very attentive staff
Stayed in September 2023
Reviewed: 3 October 2023
Danica
SlovakiaGreat value for money, comfy beds, fantastic meals at the hotel restaurant and excellent staff
Stayed in September 2023
Reviewed: 23 September 2023
Rayner
NetherlandsRestaurant a bit expensive.
Clean room. Great pool with enough sunbeds. Friendly staff. Great spa!
Stayed in September 2023
Reviewed: 19 September 2023
Maggie
AustraliaSome more local food on the menu would be great.
My husband and I have stayed here a number of times and it's lovely. The rooms have a lovely view over the pool and garden, beds are very comfy and bathrooms are clean. The pool and swim up bar is delightful. The breakfast buffet is excellent. My meal at the restaurant for dinner was delicious, I just wish they had more Indonesian food options and less Western food.
Stayed in September 2023
Reviewed: 18 September 2023
Panduranga
United KingdomGreat location. Beautiful hotel. Friendly staff. Great dance performances in the evening to support And encourage the local artists and traditions.
Stayed in September 2023
Reviewed: 16 September 2023
Eva
NetherlandsBook your massage on time, cause they fill up really quickly! I wasn’t able to book one in our 4 day stay
Very nice resort! Lovely pool with swim up bar, food was great and the staff is super nice! Our room was very nice and the outdoor shower was lovely. The breakfast buffet was amazing! My husband never ate so much in his life :). The buffet dinner was also nice! They even offer a free shuttle to the center. So lovely!
Stayed in September 2023
Reviewed: 13 September 2023
Veronica
PhilippinesWe had an issue with the shower door in our deluxe room where the water from the shower was leaking out from under the door. The staff were able to fix it the following day so it saved us the hassle of moving to a different room.
We loved the chill and relaxed vibe of the resort. The staff were very sweet and accommodating. Shout out to Soma, Ari, Puma, Ita, Febri, Pande and Edi—they took care of us and literally made our stay extra much special. The food at Pesisi Restaurant was great. We highly recommend the nasi goreng and mie goreng. Location-wise, it’s in a very quiet neighborhood but also fairly close (about 5 mins away by taxi) to the cafés, shops and beach front.
Stayed in September 2023
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