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Reviews of The Bidadari Villas and Spa Umalas - CHSE Certified 5 stars

Jalan Bumbak No 27, Banjar Anyar Kelod, Umalas, 80361 Canggu, Indonesia

#229 of 576 Holiday rentals in Canggu

Guests' Choice

Review score

Based on 144 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    6.6

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Showing 76 – 100

  • Reviewed: 3 December 2022

    10
    Great Private Villa
    • Leisure trip
    • Family with young children
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 1 night
    • Submitted via mobile

    Not enough cats 🙃

    Great Villa, lots of room, good AC and bathroom, great pool and outdoor area. Mini mart right next door was very convenient.

    Stayed in November 2022

  • Reviewed: 30 November 2022

    3.0
    Simple cheap place with nice staff but if your looking for luxury this isnt your place
    • Business trip
    • Solo traveller
    • One-Bedroom Villa
    • Stayed 3 nights

    Place is still recovering from COVID, facilities are just ok and its only a 2 star place at best. Breakfast is terrible to be honest and wouldnt take much to improve

    Staff are friendly and the location is good

    Stayed in November 2022

  • Reviewed: 16 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were beautiful and huge, the outside area was breath taking, amazing pool and tanning area. very clean and lovely staff.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    the Visa card machine got stuck for one hour upon arrival, they don’t have contact-less, and they are not very cooperative I asked them to give me the room until their machine work as the problem was from their side and not mine, they told me to go withdraw money which I cannot when in a foreign country as the bank charges are extremely high! i had to wait in the lobby till it got sorted out another day i got locked out of my own villa! someone from housekeeping I guess locked it with a padlock and the key i have was not opening it, even the staff couldn’t get it opened, I literally stayed locked out for more than 20 mins

    i liked the Villa itself the pool was nice,

    Stayed in November 2022

  • Reviewed: 1 November 2022

    10
    Simply amazing!
    • Leisure trip
    • Couple
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    Staff were very kind and helpful. Restaurants nearby and we could easily order transport if we wanted to go further. Room was clean and loved the pool.

    Stayed in October 2022

  • Reviewed: 30 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 7 nights
    • Submitted via mobile

    everything excellent , the position is near every service and not far from canggu beach.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    4.0
    Over all, the place just didn’t match what was advertised, and needs a thorough revamp!
    • Leisure trip
    • Couple
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    It was bad and unpleasant. Looking at the other reviews I see many similar experiences in this villa, some going back several years. The owner responds each time saying it’s been fixed, but in the villa we stayed, none have been addressed… These false claims by this villa are unattractive. Here is what the experience was like in a single villa here (I don’t know what the others were like). There are some similar complaints to previous reviews. 1. The paint is pealing off the walls everywhere. 2. The power outlets are very inconvenient, there is no place to charge a phone or laptop. 3. The kitchen dishwashing liquid had brown bits and yellow tint - it looked mouldy. 4. The swimming pool had lots of white bits (not sure what) floating in the surface, and harder white pellets in the bottom. It felt unhealthy, are they insect/rodent poisson pellets? 5. The bathtub had insects in it. 6. The shower was absolutely disgusting, mould growing everywhere, paint peeling off, even the soaps smelt bad. 7. The lock to our villa is an archaic padlock with a key that didn’t work. 8. The tiles across the indoor and outdoor parts of the villa are collapsing and broken into pieces. 9. The roof had also become a habitat for an animal, it left crumbs/dust piles in the morning over the coffee table. 10. Table surfaces in the entire villa had coaster stains, wipes etc all over them. It didn’t look clean. 11. The toilet door would not open fully. And it smelt of mould. 12. Insects everywhere in the room. 13. The bedsheets did not look clean, bits of something (crumbs?) all over. And itchy. Which made us question if there were bedbugs. 14. The plants didn’t look cared for. Overall the whole place looks abandoned, outdated, unclean and uncared for. The place made you feel depressed. It’s a shame because it could have potential. But this is not worthy of the price at this current moment. I hope they decide to do something about it and good luck in future!

    Stayed in September 2022

  • Reviewed: 22 September 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 16 nights
    • Submitted via mobile

    Sheets and towels were worn out. Kitchen area was very tired and dirty

    Staff were great, super helpful, always smiling

    Stayed in September 2022

  • Reviewed: 8 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 3 nights

    Sadly we had Ants in the bedroom and at the sink in the bathroom crawling onto our toothbrushes. The picture were a bit misleading as the accommodation we booked isn't in the state shown on the pictures.

    Friendly and helpful staff. We haven't eaten anything from the restaurant but the prices were good.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    1.0
    Do not come to this hotel
    • Business trip
    • Solo traveller
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 4 nights
    • Submitted via mobile

    The water heater is not functioning well; water pressure is like a boy peeing; breakfast is very average level, nothing to expect; location wise, it is not walkable around the area; bathtub is not working, the pipe constantly has disgusting dirts coming out of it;

    very spacious and friendly staff

    Stayed in August 2022

  • Reviewed: 22 August 2022

    10
    Wonderful staff who made our stay extra lovely!
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 4 nights

    Property facilities needed a bit of maintenance. But still a beautiful and spacious villa.

    Property location was amazing, close to great restaurants and a short drive away from Seminyak. The staff were friendly and accommodating, and very helpful for any requests we had. Would highly recommend this place. Complimentary breakfast was nice as well.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    10
    amazing staff and property
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 4 nights
    • Submitted via mobile

    just an amazing overall experience

    Stayed in August 2022

  • Reviewed: 22 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 2 nights

    One of the rooms in the villa was close. Looked like the staff didn't have the keys when I arrived. Also, I didn't get my breakfast on both days even though I explicitly ordered it to be at 9 am. Overall the property and management seem "tired" to me.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    10
    relaxed
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 3 nights

    mozzies

    the villa was amazing

    Stayed in March 2022

  • Reviewed: 15 June 2022

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Two-Bedroom Pool Villa - Free 1 Time Lunch
    • Stayed 3 nights
    • Submitted via mobile

    The property has lots of potential but unfortunately is rundown and needs some work/updates.

    Staff were very friendly and helpful.

    Stayed in June 2022

  • Reviewed: 29 May 2022

    5.0
    Fair and not valued for money. Could have picked another place.
    • Leisure trip
    • Group
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 7 nights
    • Submitted via mobile

    The villas are a bit run down and tired. Pretty bad and boring breakfast with limited choice. Wifi connection is poor

    Staff are very lovely and helpful.

    Stayed in May 2022

  • Reviewed: 18 May 2022

    3.0
    it was a bad experience and the place is not ready for visitors.
    • Leisure trip
    • Group
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 4 nights

    nothing

    breakfast was poor and I did not like it at all.

    Stayed in April 2022

  • Reviewed: 2 May 2022

    4.0
    pushy Balinese hotel employees
    • Leisure trip
    • Solo traveller
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    it didn’t had any soap bar or shower cap , before leaving I’ve asked what time was the check out and they replied me at 12pm, I went for breakfast and came back around 11:10, my bag was already at the front desk , didn’t like it at all

    swimming pool and toilet

    Stayed in May 2022

  • Reviewed: 29 April 2022

    10
    I liked it
    • Leisure trip
    • Solo traveller
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 2 nights
    • Submitted via mobile

    swimming pull is dirty and a lot of insects (but they are everywhere in Bali. Show is outside

    big place

    Stayed in April 2022

  • Reviewed: 23 April 2022

    6.0
    Ok
    • Leisure trip
    • Couple
    • One-Bedroom Private Pool Villa with Free Benefits
    • Stayed 4 nights
    • Submitted via mobile

    After arriving late at night from Sydney they were not ready for us, in fact the security guard and the other gentleman behind the counter had no idea we were coming. We had to show them the booking and they made some calls and then they still had to go check the room to make sure it was ready. We also payed for breakfast in but they did not have breakfast at the villa and we were told if we wanted breakfast that they would order it for us from elsewhere. So we did, but only one time as it came cold and not very good. So some wasted money there.

    Stayed in April 2022

  • Reviewed: 14 April 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 8 nights

    1) Cleanliness (showers, toilet, room etc) 2) Wifi 3) Mosquito net was ineffective

    The stuff are excellent

    Stayed in April 2022

  • Reviewed: 2 April 2022

    2.0
    false advertising
    • Leisure trip
    • People with friends
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    paid for 2 beds but when we arrived they told us we can only have 1 bed and then once in the villa they told us that they locked off the other part of the villa with the other bed in it. wouldn’t recommended staying here if choosing a 2 bed option

    big pool and a lot of space

    Stayed in April 2022

  • Reviewed: 26 March 2022

    1.0
    not a good experience after 2 years coming back to Bali
    • Leisure trip
    • Family with young children
    • Two-Bedroom Pool Villa - Free 1 Time Lunch
    • Stayed 1 night
    • Submitted via mobile

    my villa 13 is worn out, yellowish mould on the wall and the condition is very bad. The private pool water is so dirty.

    the staff

    Stayed in March 2022

  • Reviewed: 18 March 2022

    10
    Beautiful villa and lovely staff amazing service 5Star ⭐️
    • Leisure trip
    • Couple
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Lovely staff pleasant stay enjoyed my time would definitely come back. Amazing staff 😊

    Stayed in March 2022

  • Reviewed: 13 January 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Staycation Offer - One-Bedroom Pool Villa
    • Stayed 1 night

    facilities, especially bathroom

    location

    Stayed in December 2021

Showing 76 – 100

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