The dark stair wells and corridors

Breakfast was good. The service was friendly. The lady at the egg station bothered to know our names and was friendly and skilled

Stayed in May 2024

Suite, shower, breakfast, pool staff nothing to dislike

Stayed in May 2024

It was a short stay ..nothing really

Everything there was very good ..i loved the villa very Specious ..Breakfast includes Indonesian And international..swimming pool, mostly everything were very good

Stayed in May 2024

Some of the facilities could do with a light touch up from wear and tear, but nothing major.

The kids zone here is incredible. Our daughter is 18 months and loved it. We also all enjoyed the water aerobics. They really look after you here and are very good with children. We also enjoyed sitting in the lobby and relaxing in the evening.

Stayed in May 2024

Staff recommended a Japanese restaurant nearby that gave me terrible food poisoning and was really expensive very expensive and not so great food in hotel - most room service options very limited

Nice property , quiet and relaxing, little bit out the way Friendly staff - but very expensive and not so great food in hotel. Staff recommended a Japanese restaurant nearby that gave me terrible food poisoning and was really expensive

Stayed in May 2024

The resort style, and its amenities offered. From kids club, beach Club (pool, walk up bar, restaurant, right on the beach) in room service, spa treatments, bicycle hire. Staff was friendly and accommodating. (Note 5 level, pool view. Bed was huge and very comfy.)

Stayed in April 2024

Not stunning beach access, but probably low tide made the difference. And beach was on a busy Watersport place, so not suitable for kids.

Swimming Pool was excellent, room very big and comfortable

Stayed in April 2024

We loved our Private Villa with our pool and little garden. The staff and our own Butler were so helpful during our stay and especially when our daughter got ill they were so caring.

Stayed in April 2024

Unfortunately the bath water pressure was very slow and not very warm so the kids couldn’t make use of the big beautiful bath tub. Also the kitchen which the staff encouraged you to use however you like, was not equiped with any cooking utensils or even cutlery whatsoever. Making it impossible to prepare or cook food. Also the sink had no dishwashing liquid or sponge. I did phone to ask for this to wash our babies bottles etc and they did provide it right away.

We loved the Sakala location in Nusa Dua it is much quieter than some other parts of Bali and has a lovely little piece of beach opposite the resort at the beach club where you can swim or have dinner. We booked the BBQ on the Saturday night which was absolutely delicious!! The villa was stunning and very spacious. Half the villa is actually the bathroom/ toilet/ huge wardrobe space which at first I thought unnecessary but then realised it was quite nice to store your suitcases here instead of on the floor around the villa. TV for kids with YouTube, and very comfortable beds. I’d like to make mention of a couple of staff members who were amazing with us and our kids. Demmy, and also Evan, and Agung.

Stayed in April 2024

Nothing

Facilities, staff, special mention to Devan, Ria and Dwiki. Pool area is great. Bfast is worth it do not even skip that option. The staff attention to their guests are some of the best we received in our trip

Stayed in March 2024

Nothing we did not like

On the beach, facilities available, the awesome pool, class spa, the customer service, staff, next door to local mart store and an excellent Japanese restaurant. We were treated awesome by the staff, special mention to Devan, Ria and Dwiki. Basically all staff received us with their best even on their quieter period.

Stayed in March 2024

A little to secluded

Friendly and welcoming staff especially my boy Denny

Stayed in April 2024

Pool was excellent

Stayed in April 2024

Needed more food options. The beach was not that clean.

Villa was great, good space, great pools.

Stayed in April 2024

We were given an interconnecting room (so naturally as there was a door not a wall we could hear everyyyy thing) with a very noisy family - disappointing in an almost empty resort. The “beach club” was not as nice as the photos, the beach was dirty and not that nice.

Beautiful rooms and pool, we had a pool access room and I highly recommend. We would stay again but would request a non interconnecting room

Stayed in April 2024

All good.

We booked the villa, and it was so great, to have the entire property for ourselves. You can have a lot of privacy to use the pool, and all the room. You could cook there, but we didn't, we had breakfast at the hotel restaurant

Stayed in March 2024

Location, it was far from everything. There was nothing to walking distance to do.

I liked the shuttle to the beach, activities, and the room.

Stayed in March 2024

the hotel is a bit rundown it's not dirty but it doesn't look clean, the location and activities near by not great, you cant walk anywhere. the food menu is the same across different location but there is no consistency on the end product

The best thing Sakala has to offer is their staff, from the receptionist to the entertainment manager like Demy, the chef Comi and the Pool bar Suria;, to mention a few, the level of attention to detail and service beyond expectation. Always with a smile and great 6-star service

Stayed in February 2024

Old TVs in the room, Jacuzzi not working, private beach is quite far (10mins by car) , only one umbrella for the guests at beach

Rooms are quite spacious and comfortable in Family suites.

Stayed in February 2024

Very dusty walls in the room. Sometimes I was waiting for the room service around 2 hours and had to call 3 times. The restaurant in the hotel is extremely overpriced and the food isn't delicious, super dry and oily. Not so many of options.

Great swimming pool area with the nice view. Spacey rooms, big comfortable beds. Delicious breakfast. Free transfer to the beach and shopping mall.

Stayed in January 2024

Fantastic experience with friendly staff going above and beyond. Demmy, our guest experience manager was very helpful and efficient during our stay and a pleasure to meet. Thanks to the team & all at Sakala, would definitely recommend!

Stayed in February 2024

A bit of noise from the road and dogs barking from neighbours properties

Very spacious villa

Stayed in January 2024

Some areas could do with a fresh coat of paint.

Good location, nice beach club and clean beach. Great nachos. We had an issues with the bed in the room, but the guest experience manager Demmy, fixed it for us immediately to ensure we had a nice stay. The breakfast buffet was the best we had in the 7 hotels we stayed in in Bali.

Stayed in January 2024

Service was excellent, everyone was very accommodating and helpful. We had our 1 year old son with us and the kitchen would make special dishes for him, which was very kind. The room was very large and comfortable, enough to fit us all and allow our son to crawl/ play. Best part would be the pool, perfect temperature every time and very large. Great recommendation for those with young families.

Stayed in January 2024