Jl. Penestanan Ubud, 80571 Ubud, Indonesia
#91 of 396 hotels in Ubud
Guests' ChoiceBased on 220 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.4
Staff
9.6
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 14 May 2024
Stella
AustraliaBreakfast was nothing special so if I stay again I wouldn’t include breakfast. Limited choice and hot food was only warm. Extra cost if you order a tea or coffee other than black. Two evening meals were disappointing with undercooked prawns one night.
Great location and an easy walk to shops and cafes. Fabulous pool and water temperature. Comfortable room and nice bathroom. Gym was small but a nice space to exercise in. Staff were friendly.
Stayed in April 2024
Reviewed: 13 May 2024
Louise
United KingdomThe walls were a little thin so we could hear a baby in the room next to us for some of the night.
This is absolutely the best hotel we have ever stayed at. We came here for three nights as part of our honeymoon and we were made to feel so special. The hotel itself is absolutely stunning. We were upgraded to a room with a balcony which over looked the pool and rose petals were in our bath on arrival. Our beds were turned down each night and we had homemade delicious biscuits before bed. The pool was amazing and the breakfast fantastic - so much choice and eggs were made fresh. The afternoon tea each afternoon and the free 15-min massage was a great touch. We also joined the Indonesian cooking class; one of the highlights of our stay! The chefs took this very seriously and showed us how to do everything just right. We then ate a four course meal we had just prepared and the price was very reasonable. Just down the road, there is also a lovely yoga centre. Town is 15 mins away on a grab / Gojek scooter.
Stayed in May 2024
Reviewed: 12 May 2024
Kristine
United Arab EmiratesThe rooms on the second floor is with poor quality sound proof. We were hearing the neighbors every evening talking as they were in our room.
I like the place :)
Stayed in April 2024
Reviewed: 10 May 2024
Karen
AustraliaThere was green algae on the sides of the pool and on the floating bean bags but otherwise clean pool.
Beautiful hotel from the moment you arrive. Great staff. Beautiful rooms. Everything was a great quality. Luxury linen, lots of little extras. Lovely pool and gym. Shuttle bus. Close to all you need
Stayed in May 2024
Reviewed: 10 May 2024
Claudia
RomaniaWe recieved a room on the ground floor and it was rather humid in the room, so I would recommend equipping the rooms with dehumidifiers.
The hotel is very new, so the facilities look very nice. The staff is very nice and friendly, helpful with anything the guests may require. The breakfast was great every day with plenty of choices. The location is great with plenty of food choices nearby.
Stayed in May 2024
Reviewed: 10 May 2024
Evanthia
United KingdomNothing we didn't like as per say, just that it was at the higher end of our budget for a one night stay. However, the facilities are luxury!
The staff were so lovely. The room was perfect - comfiest pillows ever!! The pool area is really stunning. Breakfast was good, and we got some lunch too which was yum. We stayed one night to celebrate my birthday and the special touches were really sweet, and really appreciated. In a good location, near to Ubud Centre also. Would definitely stay again.
Stayed in May 2024
Reviewed: 7 May 2024
Satish
Indianot much options for vegetarians outside of regular English breakfast
neat rooms. decent breakfast spread. Hospitable staff
Stayed in May 2024
Reviewed: 6 May 2024
Malak
EgyptI loved the staff and how sweet they were
Stayed in May 2024
Reviewed: 2 May 2024
Emanuele
ItalyVery clean and well located hotel, good breakfast and very kind staff
Stayed in April 2024
Reviewed: 1 May 2024
Mary
United StatesEven though room service came through twice daily, we felt like the shower and tub needed a little deep cleaning. Very minor issue.
The room was beautiful and comfortable. AC worked very well. The pool was very nice. Both restaurants were good too. If you wanted to be slightly removed from the very busy parts of Ubud, it is a good location. The staff were very friendly.
Stayed in April 2024
Reviewed: 30 April 2024
Narinder
United KingdomAll good, only one day at breakfast time took me 2 times to make an order for eggs and finally received after 20 mins but had already finished my breakfast. Also would be ideal to put some signage around the outside of bedrooms for guests to be a little discreet when returning late as I experienced other guests slamming doors and talking loud.
Great location - clean- great staff- free shuttle service to Ubud centre
Stayed in April 2024
Reviewed: 30 April 2024
Jasmeet
United KingdomGreat location, staff were very friendly and accommodating, facilities were very good
Stayed in April 2024
Reviewed: 30 April 2024
Xin
SingaporeNot a dislike but a tiny feedback for the Villa’s consideration. There’s a tiny gap between the glass door of the shower, may consider installing shower door seals to close the gap and prevent water from splashing out.
The staff were friendly and the amenities are of great standards. Managed to book the Villa on a discount and the stay was extremely comfortable. The room and facilities are as shown in the photos, and the services provided by the hotel staff was exceptional. Thoroughly enjoyed my stay, the food from the villa dining, and the massage from the Villa.
Stayed in April 2024
Reviewed: 29 April 2024
Saqib
PakistanEverything is amazing!!!
Amazing service!!! Highly highly recommend
Stayed in April 2024
Reviewed: 28 April 2024
Zoe
AustraliaBeautiful property and the staff were lovely. Thank you so much to Septi on our last night who gave us some great recommendations for dinner and cocktails.
Stayed in April 2024
Reviewed: 27 April 2024
Lisa
United KingdomNothing.
The hotel exceeded my expectations! The accommodation was luxurious and comfortable, especially the beds. The staff were wonderful; they were, without exception, all helpful as well as being warm and welcoming - they even decorated our bedroom for my daughter’s birthday. The food too was delicious and a reasonable price, given that it was a four star hotel. We even had a Balinese dance class from the lovely Ita, which just added to the already great experience we had at this lovely hotel. We will return!
Stayed in April 2024
Reviewed: 27 April 2024
Jane
AustraliaThe hotel is only 4 months old. Staff were amazing with advice of local restaurants
Stayed in March 2024
Reviewed: 22 April 2024
Sophie
ThailandBreakfast was delicious. Location was fantastic, super close to main attractions, stores, and restaurants in Ubud
Stayed in April 2024
Reviewed: 18 April 2024
Anna
Saudi ArabiaGreat location , just a walking distance from fantastic restaurants ( Bri , alchemy , plant bistro, zest ) Amazing and friendly staff , spotless rooms
Stayed in April 2024
Reviewed: 16 April 2024
Jack
United KingdomThe staff are incredibly kind but just need a bit more clarity on things - we were told the gym was being renovated when it wasn’t, got told different breakfast times, and also when we asked for something they told us to keep coming back to reception every 15 mins to check if it was ready rather than them just calling our room.
Hotel and pool area are really beautiful !! Staff our lovely and very accommodating.
Stayed in March 2024
Reviewed: 15 April 2024
Tricia
New ZealandRoom 7130 smelt damp when entering the room
Clean, small & friendly
Stayed in April 2024
Reviewed: 13 April 2024
Justine
NetherlandsQuiet and relaxing place, with lovely pool
Stayed in March 2024
Reviewed: 13 April 2024
Lauren
United Arab EmiratesNothing!
The entire property was peaceful and clean and the staff were so attentive. The rooms were cleaned every day and beds were made and the location was perfect for getting in and out of the main town just a 5 minute drive
Stayed in April 2024
Reviewed: 10 April 2024
Kumar
Brunei DarussalamShuttle available, but can be cancelled depending upon traffic and rains.
Close to central Ubud, yet away from traffic. Nice cafe - Clover Cafe
Stayed in April 2024
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