great place with really cool pool and nice staff

Stayed in January 2024

Some flowers on the bed were nice to look at but was not fresh Wish they would show their policies when booking that you have to agree with to stay here such as no durian, no food delivery... It wasnt a big deal for me but it would be good to know in advance. I didnt feel that comfortable walking to the centre from here due to the traffic but they do offer a shuttle at certain intervals

Attentiveness of staff :) Excellent massage They helped me when i forgot the password to my lock when i was able to leave for the aiport They reminded me that i left something in my room at check out

Stayed in December 2023

No complaints

Brand new hotel with beautiful grounds and excellent staff.

Stayed in January 2024

A slight smell on way from reception to spa. Mentioned it to staff at reception. Perhaps a fan at reception as it’s very warm generally.

Very friendly staff. Excellent service from every member. Very comfortable room. Lovely welcome to the hotel with a drink and cold face towel. Definitely recommend this hotel.

Stayed in January 2024

Everything was great, we would definitely come back.

Service was amazing, everyone was always smiling and very welcoming.

Stayed in January 2024

The kitchens can have more food options in vegetarian other than Magrita and mushroom pizza More Veg options for breakfast buffets would be great

The staff is very friendly and the facilities are amazing

Stayed in January 2024

The staff are friendly and very helpful. The pillows and bed were so comfortable!

Stayed in January 2024

Gorgeous property and amazing atmosphere. The staff were incredible and our breakfast waitress, Septi, greeted us every morning and was amazing! She really made our stay and was such a delight.

Stayed in January 2024

Nothing at all.

My recent stay at the Hava Hotel in Ubud was an unforgettable experience, largely thanks to their exceptional customer service. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. They were attentive, warm, and incredibly helpful, providing personalized recommendations for local attractions and dining. The team's dedication to guest experience was evident in every interaction, making my stay not just comfortable, but truly special. I cannot recommend this hotel enough for anyone seeking a stay marked by outstanding hospitality in The Hava.

Stayed in January 2024

Nothing. Everything was perfect

No words for my experience here. I felt like I was truly apart of the family and met with so much love and kindness. Incredible value for money and a great location tucked away near alchemy in ubud.

Stayed in January 2024

Prices

Immaculate property, amazing pool, fantastic food, super kind staff, beautiful room

Stayed in January 2024

They have a very musty smell in the rooms - this is the only problem they have in my opinion. I believe it is caused by their air conditioning units which collects water and create molds hence the smell (I did have an air conditioning problem on my previous visit at this property which was resolved!)

Breakfast selection was excellent - all staff was very attentive and friendly. The Spa is very nice and the therapists are well trained.

Stayed in December 2023

Everything it’s perfect

Stayed in January 2024

Perhaps a little more of an intro as to what the room rate includes (and what the daily afternoon tea was as we didn’t receive it). Information about Room Service and the Spa in the rooms would be good. A few more fries with the burger/side order if we’re being really picky too. Other than that nothing we can fault at all.

Peaceful and calm place to relax with our one year old baby girl. All the staff are so friendly and helpful. Lovely rooms, comfy beds (a cot with mosquito net for our baby too) delicious food and great selection of drinks. The outdoors area is just as it looks on the pics, lovely big pool and comfy sun loungers. It’s was our first time in Bali and we couldn’t have picked a better place to stay. Close to the centre of Ubud (10mins in a Grab, 15mins if peak traffic hour) and plenty of great restaurants and Cafes within a couple of minutes walk from the hotel too. We had the most wonderful stay and can’t wait to come back in a few months time! :)

Stayed in January 2024

We absolutely loved our stay here! From the moment we got there, we knew we wanted to extend our stay, and we ended up staying an extra 3 nights. The rooms are beautiful and very comfortable, and we loved the pool area. All of the staff were lovely, and super helpful and attentive. We hope we can stay again in the future!

Stayed in January 2024

Had some difficulties contacting the hotel directly through the Booking.com site. For instance I was informed the gym and spa were not built yet! Both exist and look good. Staff are not always well informed about tours and trips in Bali and maybe need some more information on these.

The staff were hard working, helpful and incredibly friendly. Everyone smiled, the restaurant staff were very accomodating. The reception staff including Rai, Khrisna and Tini were always smiling and nothing was too much trouble. The breakfast was excellent - particularly the Indonesian breakfast either Nasi Goreng or Nasi Jinggo. The fruit was plentiful and fresh. Everything is cooked fresh. Beautiful breakfast site beside the pool with lush, green vegetation. The room was comfortable and very quiet. The cleaning was efficient and thorough. My wife tried some massages in the spa and said they were very relaxing and made her skin glow. The shuttle service was also very efficient and always on-time. Great location with many restaurants nearby and it is walkable into Ubud.

Stayed in January 2024

Its pretty,

Stayed in December 2023

The Hava Ubud is truly exceptional. It’s brand new with lovely facilities, kind staff and a beautiful calm ambience. The spa was also excellent. We particularly enjoyed a cooking class they arranged for us on site with one of the restaurant chefs. It was great fun and well set up. Possibly favourite hotel I’ve ever stayed in, and very reasonably priced. The Balinese and Indonesian style breakfasts were also very good (we preferred these to their western breakfasts).

Stayed in January 2024

Air conditioning had a bit of smell Prices for food/drinks/massage are a bit high in comparison to what you can get outside of the hotel

The room was amazing for the beginning of the holidays. It was regularly cleaned, water was supplied, blackout curtains did their job in the morning while we were fighting with jetlag, bath tub to relax after massage, air conditioning on hot days, the view to the pool, afternoon tea with deserts, amazing breakfast and friendly staff. Highly recommend

Stayed in December 2023

Food was passable but not amazing.

Beautiful big room, so clean and comfortable, block out curtains and fabulous bed made our sleep so dreamy. Nice touches with the turn down and delicious biscuits. Beautiful pool and attentive staff. Good gym and spa. Shuttle service into town was helpful. Would definitely recommend.

Stayed in January 2024

Very clean, friendly staff and excellent facilities

Stayed in January 2024

First of all the staff is amazing! They are so friendly and attentive. They really give the place a luxury feel as they are so professional, helpful and sweet. From the front desk, to the servers and everyone else I meet they were just exceeding expectation! The rooms are very modern and new, the bed is one of the most comfortable I slept in! Bathroom are also very spacious and brand new. The food was delicious and the atmosphere is very nice. It's easy to get into downtown if you have a scooter so I definitely recommend renting one.

Stayed in December 2023

Breakfast was limited, could have provided more Indonesian options like siomay, bakso, bubur.

The hotel was beautifully furnished, beautiful property with excellent service. The staff were extremely hospitable and always looked out for us, asking us if we needed anything. Good distance to Ubud Center, and free shuttle service as well. Room service was really good; they even cleaned our rooms multiple times in one day. The property was extremely serene, peaceful, and we would definitely stay again!!

Stayed in January 2024

There were limited deck chairs at the pool.

The staff, ambiance and food was very good. The room was spacious and clean.

Stayed in January 2024

The only think I could think to comment on is the lack of cupboards and hangers available for our clothing.

Out stay at the hotel was absolutely wonderful as it exceeded out expectations! I just wished we had booked a few more day to enjoy the stunning pool area and beautiful rooms We booked a 60 min massage which was amazing. The therapist was very professional and the Spa area and room was beautifully appointed and very relaxing.

Stayed in December 2023