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  5. Reviews of The Hava Ubud A Pramana Experience

Reviews of The Hava Ubud A Pramana Experience 4 stars

Jl. Penestanan Ubud, 80571 Ubud, Indonesia

#96 of 396 hotels in Ubud

Guests' Choice

Review score

Based on 237 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    My room was in the first floor, very close to the breakfast area so if you’re sensitive with the noises it’s hard to sleep when the breakfast starts.

    Staff was so friendly, rooms are very clean. Gym and is adequate.

    Stayed in April 2024

  • Reviewed: 28 May 2024

    9.0
    Overall a nice & comfy stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast buffet could do with a little more variety.. to be honest we weren’t a big fan of the food offered at the restaurant.

    Friendly staff, new & clean place, pool view room, small bonuses eg. free fruit, biscuits, welcome drinks Location was not too far from the central area - maybe a 15-20 min walk

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great place to relax while experiencing Ubud
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 7 nights

    Walls are thin, be prepared with earplugs; this did not cause any issues in relaxing for us though, we slept very well.

    Beautiful new property, with superbly welcoming & attentive staff. Clean rooms, very comfortable beds and pillows. Amazing pool & spa area next to its main dining restaurant, both enclosed by the hotel building. Its other restaurant called Clover Cafe facing the street is also nice.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Pool and Daily Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Pool suites don't really have that much privacy because the pool is on the first floor and the neighboring floors can see what you're doing from the balcony

    Overall very nice and impressed with my first trip to Bali. The room was a good size and the pool suite had a checkroom. The staff was very friendly and helpful. The hotel was quiet and the overall environment was very nice. There are very many good restaurants in the neighborhood within walking distance.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    10
    A tranquil stay in Ubud
    • Leisure trip
    • Couple
    • Suite with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. If had to say anything, then it’s a little outside of town

    The staff were amazing. The rooms super big and comfy, lovely pool area and restaurant

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Modern, clean and luxurious; incredible staff friendliness
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights

    Light switches not properly installed (e.g. you had to switch on something near the bed to turn on lights near the door and vice versa). Some issues with the TV and also moist smell in the first room were resolved by the friendly staff.

    It was clean and modern. Staff was incredibly friendly and they immediately resolved several small issues without questioning - especially Tari from the restaurant was always a pleasure to meet, any hotel would be lucky to have a team like that.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 6 nights
    • Submitted via mobile

    Staff, location (just 1km to Ubud center but by taxi can take 30mins too, so scooter it's the best thing!) and the facilities were very good. For any needing the receptionists are super helpful and even last minute can sort your needs out. Being our honeymoon they welcomed us with very nice set up in the room!!! Definitely Recommended

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 6 nights
    • Submitted via mobile

    Our stay at Hava Ubud was nothing short of exceptional and incredibly relaxing. From the moment we arrived, we felt welcomed and taken care of. Krishna from the staff went above and beyond to assist us throughout our stay, ensuring that every need was met with a smile and promptness. The overall atmosphere was perfect for unwinding. Every corner of the hotel exuded a sense of calm, making it the ideal getaway. After checking out, we traveled to another city, but it didn't take long for us to realize how much we missed this place. The villa we booked in the other city was not clean at all, and it made us appreciate our time at this hotel even more. We decided to come back immediately, craving the comfort and peace we found here. If you're looking for a place to truly relax and be treated exceptionally well, this hotel is the perfect choice. Thank you, Krishna, and the entire team, for making our stay unforgettable.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Nice new resort with a comfortable room and fabulous pool
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was nothing special so if I stay again I wouldn’t include breakfast. Limited choice and hot food was only warm. Extra cost if you order a tea or coffee other than black. Two evening meals were disappointing with undercooked prawns one night.

    Great location and an easy walk to shops and cafes. Fabulous pool and water temperature. Comfortable room and nice bathroom. Gym was small but a nice space to exercise in. Staff were friendly.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    Exceptional hotel stay for our honeymoon
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    The walls were a little thin so we could hear a baby in the room next to us for some of the night.

    This is absolutely the best hotel we have ever stayed at. We came here for three nights as part of our honeymoon and we were made to feel so special. The hotel itself is absolutely stunning. We were upgraded to a room with a balcony which over looked the pool and rose petals were in our bath on arrival. Our beds were turned down each night and we had homemade delicious biscuits before bed. The pool was amazing and the breakfast fantastic - so much choice and eggs were made fresh. The afternoon tea each afternoon and the free 15-min massage was a great touch. We also joined the Indonesian cooking class; one of the highlights of our stay! The chefs took this very seriously and showed us how to do everything just right. We then ate a four course meal we had just prepared and the price was very reasonable. Just down the road, there is also a lovely yoga centre. Town is 15 mins away on a grab / Gojek scooter.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    The rooms on the second floor is with poor quality sound proof. We were hearing the neighbors every evening talking as they were in our room.

    I like the place :)

    Stayed in April 2024

  • Reviewed: 10 May 2024

    9.0
    Great
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    There was green algae on the sides of the pool and on the floating bean bags but otherwise clean pool.

    Beautiful hotel from the moment you arrive. Great staff. Beautiful rooms. Everything was a great quality. Luxury linen, lots of little extras. Lovely pool and gym. Shuttle bus. Close to all you need

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    We recieved a room on the ground floor and it was rather humid in the room, so I would recommend equipping the rooms with dehumidifiers.

    The hotel is very new, so the facilities look very nice. The staff is very nice and friendly, helpful with anything the guests may require. The breakfast was great every day with plenty of choices. The location is great with plenty of food choices nearby.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Lovely Ubud spot!
    • Leisure trip
    • Family with young children
    • Suite with Garden View and Daily Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Nothing we didn't like as per say, just that it was at the higher end of our budget for a one night stay. However, the facilities are luxury!

    The staff were so lovely. The room was perfect - comfiest pillows ever!! The pool area is really stunning. Breakfast was good, and we got some lunch too which was yum. We stayed one night to celebrate my birthday and the special touches were really sweet, and really appreciated. In a good location, near to Ubud Centre also. Would definitely stay again.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room and Daily Afternoon Tea
    • Stayed 3 nights

    not much options for vegetarians outside of regular English breakfast

    neat rooms. decent breakfast spread. Hospitable staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    I loved the staff and how sweet they were

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Very clean and well located hotel, good breakfast and very kind staff
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and well located hotel, good breakfast and very kind staff

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Beautiful oasis in Ubud!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Even though room service came through twice daily, we felt like the shower and tub needed a little deep cleaning. Very minor issue.

    The room was beautiful and comfortable. AC worked very well. The pool was very nice. Both restaurants were good too. If you wanted to be slightly removed from the very busy parts of Ubud, it is a good location. The staff were very friendly.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    A pleasant stay and good value
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    All good, only one day at breakfast time took me 2 times to make an order for eggs and finally received after 20 mins but had already finished my breakfast. Also would be ideal to put some signage around the outside of bedrooms for guests to be a little discreet when returning late as I experienced other guests slamming doors and talking loud.

    Great location - clean- great staff- free shuttle service to Ubud centre

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room and Daily Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Great location, staff were very friendly and accommodating, facilities were very good

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Not a dislike but a tiny feedback for the Villa’s consideration. There’s a tiny gap between the glass door of the shower, may consider installing shower door seals to close the gap and prevent water from splashing out.

    The staff were friendly and the amenities are of great standards. Managed to book the Villa on a discount and the stay was extremely comfortable. The room and facilities are as shown in the photos, and the services provided by the hotel staff was exceptional. Thoroughly enjoyed my stay, the food from the villa dining, and the massage from the Villa.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    I am coming back for this hotel!
    • Leisure trip
    • Group
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Everything is amazing!!!

    Amazing service!!! Highly highly recommend

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Beautiful stay with lovely staff. Very clean and I’ll definitely stay next time I’m in Ubud.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful property and the staff were lovely. Thank you so much to Septi on our last night who gave us some great recommendations for dinner and cocktails.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The hotel exceeded my expectations! The accommodation was luxurious and comfortable, especially the beds. The staff were wonderful; they were, without exception, all helpful as well as being warm and welcoming - they even decorated our bedroom for my daughter’s birthday. The food too was delicious and a reasonable price, given that it was a four star hotel. We even had a Balinese dance class from the lovely Ita, which just added to the already great experience we had at this lovely hotel. We will return!

    Stayed in April 2024

Showing 1 – 25

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