Jalan Pemelisan Agung, Desa Tibubeneng, Banjar Berawa, 80361 Canggu, Indonesia
#68 of 160 hotels in Canggu
Guests' ChoiceBased on 226 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Hannah
New ZealandMy uber found the hotel okay, but the location wasn't great if you didn't have transport yourself to go in to town/go to the shops.
I was put in a massive room that was fitted beyond my expectations. Excellent service and staff. The restaurant there and room service were exceptional. I was given vouchers to use in the restaurant for free afternoon tea and free beers for each full day that I stayed there. The spa services were also amazing and reasonably priced for the type of hotel.
Stayed in March 2024
Reviewed: 29 May 2024
Claudia
SwedenSpacious rooms, the direct access to the pool is great.
Stayed in May 2024
Reviewed: 29 May 2024
Joseph
United StatesSuper staff, big rooms, extensive breakfast with many options
Stayed in May 2024
Reviewed: 29 May 2024
Srinivasan
AustraliaWe asked for a late checkout, extension for 2 hours until 3 pm. We were charged quite a lot for this.
Breakfast was good. Location to beachclub was good. Staff were friendly and polite
Stayed in May 2024
Reviewed: 20 May 2024
Christopher
AustraliaLocation, Staff and Facilities
Stayed in May 2024
Reviewed: 19 May 2024
Lucy
AustraliaNot enough yoga classes
Lay out
Stayed in May 2024
Reviewed: 18 May 2024
Hollie
AustraliaWish there was more seating around the pool for those without pool connecting rooms. A swim up bar would be a great addition!
Lovely rooms with very comfortable beds.
Stayed in May 2024
Reviewed: 9 May 2024
Jo
AustraliaEverything was great
Breakfast was amazing, plenty to choose from
Stayed in May 2024
Reviewed: 8 May 2024
Cristina
MoldovaPersonalul
Stayed in May 2024
Reviewed: 8 May 2024
Briana
AustraliaPool access room was fantastic and staff very lovely and helpful. Great value for money!
It was lovely, we will definitely be back!
Stayed in May 2024
Reviewed: 6 May 2024
Deborah
United KingdomDisappointed the roof top bar closed after 10.30 pm. A lovely place to finish your evening.
Good breakfast selection. Afternoon tea a lovely treat. All staff very friendly and helpful. 😁
Stayed in May 2024
Reviewed: 5 May 2024
Koby
AustraliaThe room was poorly lit and the bed was hard
The service and the spa was excellent
Stayed in May 2024
Reviewed: 1 May 2024
Benjamin
United KingdomMinor point, gym could be improved
The design of all elements from the rom to the pool and restaurant
Stayed in May 2024
Reviewed: 29 April 2024
S13fcl
United KingdomFew small things. - This was complimentary so it’s not a complain. They offered us vouchers for 2 free beers each day. The first two days they offered Bintang which was really good local beer. From third day they said you don’t get bintang, you’ll have to pay for it. They need to be consistent on this. - The room & pool towels are really worn out, we had to change our towels number of times as they were worn out. - The check out was very cold, here is your balance. Pay and thank you very much.
We stayed here for four nights with our family. We had three rooms. This hotel is in very convenient location. Beach is on doorstep and few minute drive will take you in the town. The check in experience was really good. The rooms are really specious. The staff was always happy to assist with smile on their faces. Breakfast was very good with verity of options. Swimming pool was clean. Really good WiFi through out the hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Linda
AustraliaWalking distance to shops, restaurants and cafes. Excellent tasty breakfast options. Rooms were spacious and clean and as shown in the pictures. Staff were friendly and helpful and made sure our stay was the best it could be. Beautiful clean spa and excellent massage service. The property had a calm ambience and atmosphere.
Stayed in April 2024
Reviewed: 17 April 2024
Myat
ThailandI thought the fitness center can be improved.It’s not well equipped and I suggest adding more facilities could satisfy so many customers who are looking for a good workout.I also think the pathway to the beach can be cleaned up because there was some litter.
Amazing place .I stayed at the suite with pool access and it was so beautiful.I liked how clean it was and the pool is so nice to swim in.The staff was also really welcoming and the food was quite delicious.I would definitely go back again.The beach in front of the hotel is also so beautiful.
Stayed in April 2024
Reviewed: 16 April 2024
Areum
South KoreaThere was construction in front of our room in the morning so it was noisy.
The sea view and swimming pool were beautiful.
Stayed in April 2024
Reviewed: 15 April 2024
Mark
United Arab EmiratesNot much of a vibe
Location
Stayed in April 2024
Reviewed: 12 April 2024
Simon
United Arab EmiratesTiny gym
Great location big room and sea view. Good breakfast changed a bit daily nice. Easy pool and friendly staff.
Stayed in April 2024
Reviewed: 9 April 2024
Walter
Germanynothing
perfect room (Suite, 2floors, 60 sqm), good for 5-6 guests, very comfortable & tidy, nice view, big balkony, good breakfast (very nice crispy bacon); beach: 50 m from the hotel, very large, high waves, very beautiful; very good value for money, very good: friendly staff, free bicycles for hire.
Stayed in April 2024
Reviewed: 6 April 2024
Sheila
CanadaThe only thing I would mention is all the garbage on the beach.
The staff was very accommodating. I first had a room that was very damp. When I told them about it they looked into immediately and changed my room so I could be more comfortable. The day I left they reached out to me to make sure I had transportation to Ubud. You got 2 free beer and high tea vouchers for every day you stay.
Stayed in April 2024
Reviewed: 5 April 2024
Matthew
AustraliaNo real negatives
Lovely facilities and huge rooms. Great room service 24 hours with the full menu available. Lovely staff and good service.
Stayed in March 2024
Reviewed: 3 April 2024
Ailie
AustraliaI felt the breakfast was an unusual mixture of foods and often needed some items replaced with more hot breakfast items. A more extensive range of fresh bread would be good. And bacon, sausages etc would also have been good for breakfast.
The staff was amazing. The facilities were great and all you needed in the complex.
Stayed in April 2024
Reviewed: 3 April 2024
Anna
NetherlandsGood location (first line), very diverse breakfasts, helpful and friendly staff, afternoon tea.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content