Jalan Setiabudi No 8, 80361 Kuta, Indonesia
#22 of 186 hotels in Kuta
Guests' ChoiceBased on 528 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.2
Facilities
8.7
Staff
9.3
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 28 April 2024
Menard
CanadaNothing
Breakfast is very good tasty fruits and all you expect from a good breakfast. Personnel very attentive with superb attitude. The place is very clean, the pool is so nice.
Stayed in April 2024
Reviewed: 23 April 2024
Mick
AustraliaI am easily pleased so couldn't really fault anything. Good value for money
Nice quiet location with super friendly and helpful staff. Food in the restaurant was really good including the extensive buffet breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Kinnariben
New ZealandThe mall is behind the hotel but we couldn’t walk because of the traffic and there is no crosswalk always we have to have car to go around
Location was very good and breakfast was excellent
Stayed in April 2024
Reviewed: 16 April 2024
Maria
AustraliaFew facilities & restaurant has no much menu and hotel surroundings are filthy.
Reasonable price, superior clean & quiet place with friendly and accommodating staff
Stayed in April 2024
Reviewed: 16 April 2024
Yogesh
New ZealandThe staff were very friendly and food was good
Stayed in April 2024
Reviewed: 13 April 2024
Te
AustraliaNot applicable
We really enjoyed eating in the restaurant for breakfast, lunch and dinner. The food was exceptional, and the service was excellent.
Stayed in April 2024
Reviewed: 9 April 2024
Diana
New ZealandEverything was good
Everything, the room, the pool and food
Stayed in April 2024
Reviewed: 6 March 2024
Arul
MalaysiaThe WiFi connection was poor and the location is far from beach and shops
Breakfast was good, room is clean 👌
Stayed in March 2024
Reviewed: 29 February 2024
Aaquilae
United Arab EmiratesAC in our room was not working well In general hotels in Kuta are overpriced
24 hours check in Room was clean, bathroom was clean Breakfast was good with many options available, including fruits and veg When we reported that bidet shower was leaking, they replaced it immediately And house keeping was very prompt in general
Stayed in February 2024
Reviewed: 27 February 2024
Sunil
KuwaitExcellent Staff always with a smile ready to help .
Stayed in February 2024
Reviewed: 14 February 2024
Annaliza
AustraliaThe breakfast is good and with good variety of dishes. The location is alright, the hotel reception is helpful in calling the taxi. All the staff in Kana hotel are friendly, polite and helpful. The room is spacious and the beds are comfy.
Stayed in February 2024
Reviewed: 31 January 2024
Carrie
United KingdomSpacious dining, bar and reception area. Attentive staff. Amazing food.
Stayed in January 2024
Reviewed: 28 January 2024
Maria
AustraliaBeads could be better, more confortable.
All people who work at the hotel are very friendly, they solve any problem you have instantly, I had to check out at 12:00 pm due to problems with my flight, they delayed it at 11 at night, they very kindly let me stay a few more hours in the room and they did not charge me for this, this hotel knows very well what customer service means.
Stayed in January 2024
Reviewed: 21 January 2024
Yustina
AustraliaShower silicone and grout look black - need bleach or change
Beds are comfortable and quiet
Stayed in January 2024
Reviewed: 14 January 2024
Neelam
AustraliaBuffet breakfast was amazing .. lots of variety.. clean environment and great pool. Rooms aircorn is really good .. had no issues at all.
Stayed in January 2024
Reviewed: 13 January 2024
Pamela
Australia..
We loved all the property
Stayed in January 2024
Reviewed: 12 January 2024
Stentiford
AustraliaIn family suite no where to dry clothes
Staff very helpful and friendly, great size hotel and wasn't lost in the crowd but not too small where breakfast was not a buffet was awesome
Stayed in January 2024
Reviewed: 7 January 2024
Sui
AustraliaToilets looks out dated and toilet tiles were chipped.
Stay at rooms are comfortable and clean. Beds are very comfortable. Staff were very friendly and approachable.
Stayed in December 2023
Reviewed: 5 January 2024
Renica
AustraliaThe gym was very hot, air conditioner was faulty. Had to turn the treadmill on and off over 5 times to reset it and get it working. Housekeeping gave us hand towels only 3 out of the 12 nights and had to remind them all the other times.
Staff were very kind. Nothing was too hard for Mr Suka and the lady Manager who went out of their way with the gym issues and even l was not well
Stayed in January 2024
Reviewed: 4 January 2024
Julia
United KingdomNothing, was all lovely.
Just lovely, last minute booking escaping awful hotel in Kuta, this place was just lovely, such helpful, friendly staff, everything so clean, excellent facilities and beautiful room. Food excellent too :)
Stayed in January 2024
Reviewed: 26 December 2023
Don
AustraliaService was excellent and the staff was friendly
Stayed in December 2023
Reviewed: 17 December 2023
Johan
NetherlandsThe neighbourhood
It's quite
Stayed in December 2023
Reviewed: 29 November 2023
Nuno
PortugalThe window doesn’t open, room service can be more consistent
Price, breakfast, staff
Stayed in October 2023
Reviewed: 28 November 2023
Rangga
SingaporeWhen I am using the bidet spray, I feel like there is a weird small (poop) coming out from the closet. Hopefully this can be checked.
It's really near from airport, it took me around IDR 100,000 to take Grab taxi from the airport. The breakfast exceeded my expectations for the price. The room is also cleaned daily.
Stayed in November 2023
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