Jalan Pantai Kuta Br. Pande Mas Badung , 80361 Kuta, Indonesia
#82 of 188 hotels in Kuta
Guests' ChoiceBased on 709 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.9
Value for money
7.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Debanjana
IndiaThe hotel may be a good business travel hotel. Did not find it very family friendly. The large glass windows in corridor facing the ocean were translucent blocking the view from indoors. Same with the pool.
Location is good
Stayed in May 2024
Reviewed: 28 May 2024
Syed
IndonesiaSome of the facade is dated.
How friendly and accommodating the staff were. It was cleaner and well kept. The room Was good value for money, and spacious.
Stayed in May 2024
Reviewed: 27 May 2024
Lars
Singaporelocation is great, but maybe not more the best in Bali
Stayed in April 2024
Reviewed: 18 May 2024
Ann
AustraliaWhere you ate breakfast was very hot
Stayed in May 2024
Reviewed: 13 May 2024
Sweeney
AustraliaLocation - directly across from beach. Close to everything in Kuta. Level 4 swimming pool & vista of beach beautiful. Breakfast and room service 5 star service!
Stayed in May 2024
Reviewed: 11 May 2024
Lashay
ChinaWe had a long wait to check in.
The location is superb, only 1-3 minutes to Kuta beach. The room was clean with a comfortable bed and a balcony. There was no unpleasant smell in the room. Also there's a pool on the 4th floor where you can watch the sunset and chill. It was a delightful experience in there.
Stayed in May 2024
Reviewed: 9 May 2024
Filomena
AustraliaOnly negative thing was the bed in the room was uncomfortable and worn out made hard to sleep properly
Everything is great
Stayed in May 2024
Reviewed: 6 May 2024
Isna
HungaryThe bath ub has some problem and the water was overflowing the whole bathroom.
I came at 10pm and the lady in the receptionist give us free room update.. so wonderful
Stayed in April 2024
Reviewed: 5 May 2024
Muralidharan
AustraliaLittle bit of maintenance required around plunge pool area.
Location, top deck pool and plunge pool are excellent.
Stayed in May 2024
Reviewed: 4 May 2024
Sweeney
AustraliaDirty glass bathroom screens - both i terior of room & poolside facilities
Closeness to beach and airport
Stayed in May 2024
Reviewed: 30 April 2024
Anton
UkraineBreakfast timing was inconvenient for us, would be better to start and finish later (especially for tourists with a jet lag)
Staff were just amazing
Stayed in April 2024
Reviewed: 27 April 2024
Bernadette
AustraliaAll good
Location, facilities
Stayed in April 2024
Reviewed: 19 April 2024
Julius
SingaporeTV is outdated. you cannot connect online. Some parts of the room has rust. Good to have it atleast sealed with paint or something
Staff were very nice and helpful. They also are very welcoming. Staff was helped us also on our directions and the processing for our room was very fast
Stayed in April 2024
Reviewed: 17 April 2024
Apryl
SingaporeThe room could have been brighter.
The staff is friendly. The breakfast is nice. We arrived very late at night. So we didn't even noticed the beach is directly right in front of the hotel. And there's a mini mart at the hotel lobby. The staff is honest. I left my ipad in the room. And check out. I was waiting for my taxi at the taxi area. And the reception called the taxi stand staff to stop me from leaving. and ask me to go to the reception to collect my ipad. Very worth for money also. i booked the room with lunge pool. My kids loved it!
Stayed in March 2024
Reviewed: 14 April 2024
Tracy
United KingdomWe had a family room for 4 of us and only had one bed. Even tho I had booked a family room I had to pay extra for an extra bed which was still only single. This wasn’t the property fault as I booked through 3rd party
Very nice property all clean and cleaners lovely and couldn’t do enough for us
Stayed in April 2024
Reviewed: 9 April 2024
Kai
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: 7 April 2024
Mark
AustraliaThe whole place was a bit dated.
Room was comfortable and breakfast had plenty to chose from.
Stayed in March 2024
Reviewed: 5 April 2024
Marnie
AustraliaWe stayed here on our last day before you went home, so we could be close to the airport. It was a fantastic pool and the beds were exceptionally comfortable.
Stayed in April 2024
Reviewed: 3 April 2024
Tania
AustraliaStaff were very welcoming and property is central to all facilities.
Stayed in April 2024
Reviewed: 1 April 2024
Shaw
SingaporeBreakfast: Average. Not much variety
Room: the bed is very comfortable Location: walking distance to a lot of restaurant and shopping district. Just Infront of Kuta beach
Stayed in March 2024
Reviewed: 25 March 2024
Aarya
IndiaVegetarian food
Veg options were average
Stayed in March 2024
Reviewed: 9 March 2024
Zenaida
SingaporeLocation is very central. Plenty of restaurants and shops nearby. The beach is just across the hotel. Very pleasant, friendly and helpful staff.
Stayed in March 2024
Reviewed: 25 February 2024
Bilal
AustraliaOn arrival stuff gave a free room upgrade due to availability to a beach view and bathtub rather then inside building view, Nice clean pool view, friendly staff, comfy beds and pillows, breaky 10/10
Stayed in February 2024
Reviewed: 23 February 2024
Ismail
Saudi ArabiaThere is loud music that you can hear from the room
Cleanliness of the place and beautiful view
Stayed in February 2024
Deudesfeld, Germany
Hvar, Croatia
Shanghai, China
Beijing, China
Barcelona, Spain
Crni Lug, Croatia
Lukovo Šugarje, Croatia
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content