Probably the best resort we've ever stayed on. All the staff were exceptionally kind, friendly and helpful. Always willing to make that extra effort. The food was consistently good, and there were plenty of free activities too.

Stayed in May 2024

10/10, for the price it's hand down the best experience I had so far. The only tip is to broaden the water sports centre. :)

Stayed in April 2024

Nothing

Stunning from start to finish. A real luxury hotel in a beautiful setting. I wish I could stay longer!

Stayed in April 2024

Nothing, we had a great time!

Wonderful resort with amazing staff and excellent food. Very family friendly and even without a kids club there were really thoughtful kids activities twice a day which my 3.5yr old loved. Beautiful beach and lots of water activities available if you want to do them. Plenty of places to lounge around the pool although there was only one deep pool. The trip from the airport is nearly 2 hours so something to be aware of, but it's an easy journey. Would definitely recommend!

Stayed in April 2024

Nothing to not like. Everything was perfect.

Exceptional hospitality from all staff members. They take care of the minimum details. Incredible location and facilities. I highly recommend it for a special moment.

Stayed in April 2024

While not easy to complain about anything the hotel location makes it difficult to go to local convivence stores for personal items that the resort does not supply. For example, toothpaste was not available

Both breakfast and dinner were exceptional for both food quality and service. The resort was extremely peaceful paying a lot of attention to the natural environment. The staff was exceptional at all levels, housekeeping to the front-end office all staff members went out of their way to make you feel welcome.

Stayed in April 2024

Nothing!

Beautiful properly tucked away in a corner. It was so relaxing & wonderful. The beach was perfect with kids. The staff is what makes this property amazing. They were so attentive & kind. Must stay if you’re in lombok!

Stayed in April 2024

The only thing I did not like was the complimentary horse and cart ride to a market that the hotel provides. That was animal cruelty: the horse was exhausted, she was too small to pull a large load, the trip was too much for her, blistering heat, she had no water, it was miserable for her. Horses are better off walking on grass, trotting on concrete for long trips is painful for their hooves, they are not designed to be road runners. The Oberoi should remove this activity entirely and replace it with something else. The current activity is unethical and is profoundly cruel.

A perfect stay especially if you have children. There was something always going on: coconut water time, wood carving time, sorbet time etc. The staff are excellent and having a private jetty is a huge bonus.

Stayed in April 2024

Nothing

Fantastic garden and view

Stayed in March 2024

There was nothing in particular that we didn’t like. There is though space for small improvements but absolutely nothing major. One thing that I could think of is the way guests are getting on and off the boat (for snorkelling etc) at the pier- it’s quite difficult/dangerous as the boat is shaking and there is no opening in the fence, so it’s tricky to step into and out of the boat. There could be perhaps also installed rubber “dumping bands” around the boat/pier.

The service, food, interior, views… everything was wonderful

Stayed in March 2024

Really far from the airport, its a 1.5 hour drive

Amazing property and hospitality. The beach club / water sports centre could be more exciting but overall its a great place to get away.

Stayed in February 2024

Nothing

Friendly staff, bigger rooms, best service and location closer to the Gili islands.

Stayed in March 2024

Nothing at all.

Honestly, after travelling to 11 countries and many hotels until now. I would pick this one one of the best ever, as there is a quote u do not need to die to go to heaven, I would say Oberoi Lombok is a fantastic luxurious hotel. Having a spacious room, beach access, great pool, many activates for the kids and adults, u will never feel bored One more thing to add is the details, having a bathroom flip flop with the size of my 4 kids was great moreover I felt Thore throat one day and the one of the team Brough complimentary ginger tea with lemon. Thanks for making my family trip memorable

Stayed in February 2024

Massage at the spa was average compared to other experiences in Bali....

Great breakfast, beautiful garden and surroundings, calm and quiet as very few guests were around!

Stayed in February 2024

The sudden chanting woke me up at 4am and I couldn't sleep again.The next few days, I used the earplugs provided by the hotel

The hotel has its own marina where snorkeling and diving can be arranged directly.All the waiters were smiling and the service was excellent.

Stayed in February 2024

Nothing

Everything was very friendly, good maintained, a lot of space - exactly that what I needed to relax

Stayed in February 2024

NA

An absolutely amazing resort, with lovely views and amenities. Very helping staff. They go above and beyond to make your stay a memorable experience. Lovely private beach. We had a lovely time, and I am sure whoever has stayed here will say the same.

Stayed in February 2024

Nothing to dislike

Location and staff were phenomenal

Stayed in January 2024

beautiful breakfast at beach location with breeze from the sea and a wonderful pool to swim my daily laps in and walking access to reef for snorkeling all day long complimentary bicycles made it fun to explore the village near by and neighbouring resorts

Stayed in January 2024

This resort is a true 5 star experience. Everything was set up to perfection, the room well appointed, the food fabulous and the grounds gorgeous.

Stayed in February 2024

Nothing I’m overwhelmed by there services

What an exceptional stay at the Oberoi . The staff is soooo good , the location is super serene and beautiful . The food was really good quality . Loved the comfort and extravagance of this place . Thank you guys one of my most memorable stay in Indonesia .

Stayed in January 2024

Non

The hospitality

Stayed in January 2024

Everything was wonderful. Best regards to the entire Oberoi team. You are amazing. This place is paradise. The beach, sea, coral reefs, palm trees area, pool area, breakfast, dinner, rooms...and everything is perfect. Huge space, you feel like everything is tailored just for us.

Stayed in January 2024

Nothing. If I could give more stars I would.

Everything was more than perfect. The staff goes beyond all wishes. Perfection and an eye to detail. We went to the gym, took the bike, played tennis, kayak and snorkelling- all for free. It was the first time in 3 weeks during our trip through 6 countries that we felt comfortable and like we are on a vacation. The garbage in Bali, Nusa penida and Lombok was very disturbing for us and we were mentally very sad and exhausted from our trip. This hotel made us forget everything. We extended our stay. The facility is stunning and it’s like you are in your own happy bubble.

Stayed in January 2024