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Reviews of The Royal Surakarta Heritage - Handwritten Collection 5 stars

Jl. Slamet Riyadi No.6, 57111 Solo, Indonesia

#13 of 100 hotels in Solo

Guests' Choice

Review score

Based on 297 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Great hotel if dated.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It looks dated, many parts are old and need an upgrade/refurbishment. The pool is quite small.

    Its like a 5 star royal hotel in the 1960s but it was never refurbished since then. The staff act like they work in a 5 star hotel and the food is of a high standard. Was a really nice hotel to stay in.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Attentive staff, the hotel has a casual elegance, in a fabulous location.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived around 3:45 PM, the rooms were not ready. During check in process, it was written the rooms were at 6th floor, but need to wait 15 minutes to be ready. After 20 minutes there were not ready yet, i need to ask and push them to give me the rooms, but instead if 6th floor they gave me 5th floor, with the reason that those were ready first. I wonder why didn’t they clean up 6th floor first. Or of they knew the 5th floor were ready first they can give us the 5th floor from the beginning. The room condition were old with noisy air conditioning and wear flooring. Upon check out, still needed to wait more than 5 minutes before they can release us and not after asking the front office again and stating that we are not taking anything from the room. Please give more smiles from the staff at the front desk.

    Breakfast was nice.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Comfortable place to stay
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircond a bit old in my 1st room but very update and new for 2nd room changing

    They change us to another room because aircon not cold and fast respon from staff to give good service

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hallway decorations and open air center of building.

    Very accommodating staff and management. Cool historic decorations in lobby. Good location for walking to some interesting tourist sites.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I booked 2x rooms but the air conditioner were all not cooling.

    Strategic location, large room, value for money

    Stayed in April 2024

  • Reviewed: 21 March 2024

    8.0
    good value
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    central air-con smells bad

    perfect location, right in the middle of city centre.. bus stop is just in front of the hotel

    Stayed in December 2023

  • Reviewed: 8 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    I got room in 3rd floor. The ball rom in 2nd floor. It's quite noisy, because an event in second floor (M floor)

    Great location. Near tourist spot, market and culinary place.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the pumps

    Stayed in March 2024

  • Reviewed: 15 February 2024

    7.0
    Big hotel nice breakfast comfy bed
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    In need of some renovation Smell in room

    Comfy beds

    Stayed in November 2023

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights

    None

    The locations is near with market, Royal palace and other tourist spots.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The staff came in the last hour of our stay to offer a minibar setup. That moment, i was trying to take a rest because i had to leave the hotel in 2 hours. I didnt open the door because i was too tired n wanting to take a short nap. Unfortunately the staff kept knocking the door n ringing the bell.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool was a let down.

    The age of this property shows when you look inside. Nice Javanese design. Room has number of rough edges. Location was perfect in the Slamet Riyadi street, near Alun-Alun, Pasar Klewer, Pasar Gede, Kampung Batik etc.,

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dated, aircon very noisy and ineffective.

    What an amazing hotel, really beautifully decorated with so many historical artifacts..

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Highly recommended, worth it!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    None

    Interiors are wonderful. Staffs are always friendly and helpful. Foods have always been fresh and lots of variety. We stayed for Christmas holiday, and the hotel was very generous with the welcoming treats, delicious cookies by the way. Regarding the room we stayed it was spacious and clean.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    strategic location
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff's hospitality could be improved; despite completing payment at reception, there were repeated phone calls to the room inquiring about payment status.

    The hotel boasts a classic ambiance and a strategic location, conveniently situated near shopping centers, batik stores, culinary spots, and souvenir shops. The rooms are spacious and comfortable, although the room facilities are somewhat dated but still functional. Basic amenities are provided. The breakfast options are limited and lack variety.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    The problem not clean n also few things are broken in d bath room.n bed room.chairs n old dirty pill
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bath tube n the closet .pressure leaking n mosquito in the room

    The sizez of d room. The chairs n the spring beds was old

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    A beautiful hotel with strong Javanese vibes that made us relaxed in our road trip transit.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The top of dispensers in the bathroom could use more wipes so it'll look cleaner for the guests convenience. A little bit ornaments in the lift are ripped off. The water of the swimming pool was ice cold.

    It is really a beautiful hotel with authenthic Javanese ornaments all over. Really loved the vibe. The location is near to major tourist attractions and restaurants.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Hotel definitely needs to improve its facilities & service
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There’s only 1 restaurant, combined with bar & cafe Very limited selection of wine Service is slow Pool closes at 6pm

    Location

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parkiran terbtas, security kurang tanggap

    Lokasi sempurna tinggal jalan ke pasar gde

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Huge comfortable room, pleasant atmosphere
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the shower head was a bit lose.

    spacious room. comfy beds quiet good price

    Stayed in December 2023

  • Reviewed: 7 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I cant sleep well because, the Window wasn't sound proof

    Strategic to everywhere, in the city

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    NA

    In the cengter of town

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Absolutely will stay again.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    The hotel ambience truly Surakarta Heritage. the room was clean and neat. the breakfast was completed with several kind of delicious menu. The hotel near to city center, you can easily access public transportation.

    Stayed in August 2023

Showing 1 – 25

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