- Despite being a 5 stars hotel, it's not the cleaniest hotel that I've ever stayed. The bathroom, especially the toilet and the wash basin desperately need a deep clean or an upgrade. - The lobby ceiling also has some leakages and mold which could be a health hazard.

- The property is within walking distance from the night market, so it's pretty easy to go around. - The staff are really friendly and helpful. - For breakfast, the food selection is quite limited but I really appreciate their effort to provide the jajan pasar and jamu. They also have gamelan live performance during the breakfast time which really adds a nice touch to - The room is spacious and the overall hotel is nicely decorated with intricated Javanese wood carvings.

Stayed in December 2022

AC in one of the room was not cold enough, but this issue is resolved quickly.

got free ugprade for one of the room I booked...

Stayed in December 2022

good staff quality but low in quantity, its make you need more patience if you need something from they

location

Stayed in December 2022

Obviously a big conference venue, so can feel a little out of place as a tourist. The pool also has a bar right next to it, which can make going for a swim a little awkward as feels like there are people watching you.

Good location right near the kranton, and walking distance from other sights and restaurants. Was a comfortable room.

Stayed in November 2022

The bathroom in our room was shoddy, especially when compared to the nice bedroom area. The bracket holding the shower head was broken (so it was impossible to shower standing up) and the holes were still visible in the wall. The water did not get very hot.

The staff were so lovely and friendly, and very helpful. The hotel is so beautiful and full of so many interesting things to admire. Breakfast was very nice, and the little coffee shop in the lobby makes lovely drinks. We really enjoyed seeing and hearing the traditional gamelan musicians perform in the lobby.

Stayed in November 2022

the poll was small

love the room. it was spacious

Stayed in November 2022

Car parking was challenging and lucky that security guard was attentive and helpful. Shower drainage need to be fixed. Guest room furniture is tiring. Changing room at the pool needs cleaning.

Truly loved the hotel ambience from the lobby, hotel corridors and restaurant. Hotel staff is very pleasant and attentive especially the reception, restaurant host, security and concierge. Hotel location is the best and closed to Surakarta palace and right at the center of the city. Live cooking Nasi Goreng was tasty. Food variety is fine and just missing the yogurt.

Stayed in October 2022

Clean, cozy and Very frendly and helpfull staff

Stayed in October 2022

little worn around the edges. aircon not that cold

location and staff

Stayed in September 2022

The hotel needs to be renovated. The lobby is good decorated but the rooms are very old-fashioned and there is a bad smell in bathroom.

The staff of this hotel is kind and very helpful.

Stayed in August 2022

Very impersonal, we felt no connection with the staff except for the pleasant doorman. The room has no information or greeting, I don't know if it even had room service or whether I could get a drink (there was no bar as far as I could see). At the end of the stay, I noticed there was one of those ghastly QR barcodes taped up at reception which I suppose would have provided information. I hate that - why are hotels going down this route? The rooms had a slight smell of damp/mildew, probably because you can't open the window. The beds were firm to the point of being uncomfortable. The biggest problem we encountered might sound silly - the hotel is located on the busy main thoroughfare which was a nightmare to cross (we had children with us). This is a big problem for Solo. That meant we effectively felt cut off from half the city! Looking for somewhere to eat in the evening became difficult - we toured the block around the back of the hotel and found the Saffron resto (excellent) and there were plenty of decent warungs.

The Royal Surakarta has a grand entrance hall and some interesting Javanese design features (it is though a modern building). The pool was a big highlight for the children and the breakfast had a lot of choice but it was pricey (not included in our room price). The rooms were large and clean, the bathroom facilities were very good. Staff cleaned every day and kept us in order! The busy road on which the hotel is situated closes to traffic for a joyous 2 hours 7-9am on Saturdays (check) - what an unexpected delight to see local families out strolling, cycling and playing down the street.

Stayed in August 2022

nothing

The beautiful furnishings and traditional decor

Stayed in August 2022

Nothing

I love the ambiance, nice decorations with attention to details, a very strategic location close to all attractions within Solo, friendly and helpful staff

Stayed in July 2022

Find but room was internal with Windows looking into inner walkway meaning other guests could see into room if curtains were open.not satisfactory Ade

Stayed in June 2022

The bed is hard & towels & beddings are rather tired.

Location & ambiance are good. The hotel staff is friendly & helpful. The choices & quality of the food in the restaurant is also good.

Stayed in July 2022

Lovely hotel! We had just come from the Melia Purosani hotel in Yogya and it lacked a little bit of the friendly warmth and energy we experienced there but we still loved the extravagant foyer, including the little gift shops and we had a huge, well-equipped, quiet room which was wonderful.

Stayed in June 2022

Toilet bidet was a bit leaky and it took time to turn on the hot water. In-room phone handle smelt pretty bad, so please make sure to put cleanness and hygiene as your top priority. Laslty, the parking lot was also limited so it would be quite challenging for those who bring a private car.

Strategic location, close to many of the city’s landmarks. Spacious room. Great breakfast, really enjoyed my meal. Friendly and helpful staff.

Stayed in July 2022

a bit unkempt. old linens and towels.

location, price

Stayed in June 2022

The air condition is hot, same as my mother's room.

The room is big, location is good, near museum keraton. We can ride becak to the museum, and there are some becak in front of the hotel. Breakfast is good.

Stayed in May 2022

The room lighting was a little bit too dark.

The staff are so warm and lovely.

Stayed in May 2022

Fair enough

I just stay 1 night so meet my requirement.

Stayed in June 2022

the overall ok good i like for breakfast especially raisin croissants

Stayed in May 2022

Good atmosphere, value money

Stayed in April 2022

menu breakfast kurang

Interior

Stayed in May 2022

The hotel is in great loca

Stayed in May 2022