Rajawali Place, Jalan HR Rasuna Said Kav. B/4, Setiabudi, 12910 Jakarta, Indonesia
#15 of 521 hotels in Jakarta
Guests' ChoiceBased on 30 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
8.7
Facilities
9.4
Staff
9.6
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 March 2024
Niko
IndonesiaSwimming pool small
Breakfast very good
Stayed in March 2024
Reviewed: 11 March 2024
Kyunghwa
Singaporevery good in every sense. The complimentary Bali mineral water was impressive.
Stayed in March 2024
Reviewed: 30 January 2024
Rini
IndonesiaNothing
The lobby & room smells good, bed and pillow so comfort. I loved they serve a slice of chocolate cake when we checkin the room. I tried the spa and it was the best
Stayed in January 2024
Reviewed: 29 January 2024
Retno
IndonesiaA private and
Stayed in January 2024
Reviewed: 20 January 2024
Yousef
Saudi ArabiaNothing
All.
Stayed in January 2024
Reviewed: 20 November 2023
Fabio
NetherlandsAll the postcards they leave at your room after cleaning or when they weren’t able to clean your room are a bit annoying after a couple of days.
Every facility was perfect. Food, room, gym, pool and lobby were very accommodating.
Stayed in November 2023
Reviewed: 7 November 2023
Roland
United KingdomAlmost too much service !
Exceptional in all areas
Stayed in November 2023
Reviewed: 21 August 2023
Elvia
Indonesiathe swimming pool water condition a little dirty
astor burger taste v delicious
Stayed in August 2023
Reviewed: 19 June 2023
Linda
Indonesiathe staff forgot my order during breakfast — the duck soup 🥲
the ambience
Stayed in June 2023
Reviewed: 20 March 2023
Mareska
Indonesia-
Had a pleasant staycation at this nice hotel with great service and the staff were friendly and helpful. This is a great place for staycation, where you won’t think to go outside of the hotel as they have what you would need i.e. a restaurant, a deli (with good coffee and pastries - the puff caramel croissant is my favourite), spent evening at their St Regis Bar, the next day enjoyed the spa (one of the best I’ve had). I’d like the room compared with other five stars hotel nearby at Jkt, and I don’t understand why other comment below doesn’t like the locations, it’s a great location (compared to Pa*k H*at*). Keep the good work St Regis
Stayed in March 2023
Reviewed: 23 January 2023
Djauhari
Indonesiajust normal
Stayed in January 2023
Reviewed: 8 January 2023
John
United StatesService was superb. Room was luxe. Food was excellent.
Stayed in January 2023
Reviewed: 29 December 2022
Amna
United Arab Emiratesthe location wasnt good
Stayed in December 2022
Reviewed: 29 June 2023
Lee
IndonesiaIn Swimming pool , can smell no good
Check in, morning buffet, wondeful service
Stayed in June 2023
Reviewed: 30 April 2023
Omar
Saudi ArabiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 April 2024
Hanan
MalaysiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 27 April 2024
Edi
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 March 2024
Sona
SlovakiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 March 2024
Roy
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 January 2024
Anne
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 16 January 2024
Nick
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 26 November 2023
Syed
MalaysiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 13 November 2023
Nyimaschoiriah
IndonesiaThere are no comments available for this review
Stayed in November 2023
Reviewed: 27 August 2023
Wissam
AustraliaThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content