Jl. Raya Pantai Kuta, Banjar Legian Kelod, Legian Bali., 80361 Kuta, Indonesia
#10 of 188 hotels in Kuta
Guests' ChoiceBased on 954 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.6
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 16 February 2024
Cyril
AustraliaCant say we didn't like anything
Pool & Staff were great
Stayed in February 2024
Reviewed: 13 February 2024
Helena
JapanNone
Everything was fine
Stayed in February 2024
Reviewed: 11 February 2024
Alyce
AustraliaAmazing pool, breakfast and staff, rooms were clean and tidy
Stayed in February 2024
Reviewed: 7 February 2024
Alhussain
OmanPerfect
Stayed in November 2023
Reviewed: 7 February 2024
Janine
New ZealandThe entrance to the hotel needs a definite upgrade.
The pool was excellent as was the gym. The room was comfortable.
Stayed in January 2024
Reviewed: 6 February 2024
Ben
United KingdomEverything
Stayed in January 2024
Reviewed: 6 February 2024
Tony
AustraliaEvery thing was excellent.
Stayed in February 2024
Reviewed: 6 February 2024
Yasemin
AustraliaVery friendly and happy staff. Very big and open spaces all round. Didn't feel crowded.
Stayed in February 2024
Reviewed: 6 February 2024
Karan
IndiaEverything
Stayed in February 2024
Reviewed: 3 February 2024
Richard
AustraliaIt would be nice to see the rooms to have freshen up look, however they are very comfortable
It was good, it catered for a variety of different tastes.
Stayed in February 2024
Reviewed: 31 January 2024
Catriona
AustraliaEvery single thing
The location was great and the resort facilities and everything that AG was next level standard. We spent New Year’s Eve here and they hosted a top-quality event.
Stayed in January 2024
Reviewed: 28 January 2024
Intisar
Saudi ArabiaNothing
I liked the care of the staff. The in charge of the restaurant gave a free meal because they couldn't meet my request the day before. I think all the staff of the hotel are outstanding. Thanks to all of them.
Stayed in January 2024
Reviewed: 26 January 2024
Ciara
AustraliaThe main pool was too hot, it was not refreshing in the heat. If I didn't have my own private pool which was much cooler it would not have had a good experience.
The breakfast was the most amazing I have ever had. Rooms beautiful and private pool was the best. Great location walking distance to the all the shopping and restaurants.
Stayed in January 2024
Reviewed: 26 January 2024
Clare
AustraliaLots of facilities closed and not reopened since covid only one pool not the 3 as advertised . Without happy hour drink prices very expensive . Also once your drinks package run out staff very harassing for payment and you can’t just top account up and having running tab as non refundable
Pool and rooms were lovely location to beach and shopping mall fantastic Happy hour from 12-6pm made drinking affordable . Drinks package gave you extra credit however if you don’t spend it all it’s non refundable
Stayed in January 2024
Reviewed: 22 January 2024
Tobias
AustraliaNothing
Very clean
Stayed in January 2024
Reviewed: 20 January 2024
Daniel
New ZealandHow expensive things were and when i found a bone in my satay skewer from room service and they didn't offer to help or replace the meal they told me to go speak with the restaurant manager myself and only offered me a cheap dessert off the room service menu
All the staff were so friendly and welcoming! But honestly if u wake up angry after having a bad sleep or for what ever reason "the beds ARE comfortable" go down for breakfast and see Yani from the buffet restaurant and I can assure u she will put a smile on ur face as she goes beyond expectations with her kind, friendly positive energy, she could put a smile on any persons face with how welcoming she makes u feel, the positive vibe and beautiful smile she has :) She definitely deserves a pay rise!!
Stayed in December 2023
Reviewed: 17 January 2024
Shane
AustraliaMaybe have more shade in some parts of the pool when you swim.
Staff were so friendly, room was always so clean.
Stayed in January 2024
Reviewed: 15 January 2024
David
AustraliaEverything, location, cleaning, space.
Stayed in January 2024
Reviewed: 14 January 2024
Aaron
AustraliaNothing everything was amazing
Great location
Stayed in January 2024
Reviewed: 14 January 2024
Gowrinanthanan
AustraliaThe room close to reception and restaurant was noisy. Music from reception and noise from pool table was disturbing since room was not fully sound proof
Very close to beach. Good security
Stayed in January 2024
Reviewed: 9 January 2024
Raquelle
AustraliaThe rooms are what I call “Bali clean” could do with a good scrub there was mould present in both our rooms.
Beautiful hotel very close to lots of great restaurants and the beach too. The staff are outstanding and go above and beyond to assist with all requests. I’d definitely stay again
Stayed in January 2024
Reviewed: 7 January 2024
Wendy
United StatesI wish the pool opened later. They closed at 8:00pm which is really early. I didn’t get back from my tours till late so I didn’t get to enjoy the pool.
The staff was kind and courteous. They always had a smile on their face. Breakfast was good. Customer service was superior. They treat you like royalty. Required security checks to enter the hotel made it safe.
Stayed in January 2024
Reviewed: 5 January 2024
Maxine
AustraliaIt’s not adults only so you had annoying little crutch goblins splashing you in the pool 🤣 & I feel breakfast should be included in the price
The staff were super friendly & helpful Happy hour every day buy 1 get 1 free drinks 12pm to 6pm The main pool was awesome
Stayed in January 2024
Reviewed: 5 January 2024
Ryan
AustraliaEverything from service to location
Stayed in January 2024
Reviewed: 3 January 2024
Catherine
United KingdomNothing
Loved our stay will definitely go back
Stayed in December 2023
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