One or two staff ain't helpful. Some food and drinks cost too much. Not enough toilet paper and towels for 2 person.

Roomy space. Big bed.

Stayed in April 2024

Someone banging a door in the hall at 3 a.m. for hours.... supposed to have cctv cams, so why did I have to be woke up to have to call to report the issue..

Convenient location

Stayed in May 2024

Bedsheet, pillow cases, towels were brownish/blackish... time to replace please... Lift/elevator was a bottleneck, slow, tapping card doesn't always work, and there's only 1 lift serving the whole hotel... Reception is always busy, a lot of people, you need more staff and counters... Noise from the disco next door until wee hours, continued with the noise from the morning exercise group... A lot of little cockroaches in our unit kitchen...

Comfortable bed, spacious room and living room. Carpark aplenty.

Stayed in April 2024

The location near to podomoro deli park mall so it was convenient for getting delicious food shopping and leisure.

Stayed in January 2024

The bathroom is a bit stinky, need more cleaning.

Location is central and with easy access to many restaurants, groceries, etc. The facilities are decent and well-maintained.

Stayed in January 2024

Strategic place, easy looking food

Good apartment

Stayed in November 2023

Staff don't (all) speak English to well and they were not all very helpful unfortunately

Great location, fancy big room

Stayed in September 2023

No convenient stores nearby.

Good location and very clean

Stayed in October 2023

No nearby convenient store

Clean, good location

Stayed in October 2023

we stayed in 2 bedroom condo for 3 persons, but the available towel, mug, plate, etc is only for2, so we have to asked.

the spacious bedroom. we stayed in 2 bedrooms condo, the 2nd bedroom is quiet big, so nice for a family of 3, a 2 bedrooms condo is nice, as you can stay close together

Stayed in September 2023

Check-in was a horror - there is only one person and if you have to wait in line - as we - it took more than half an hour. Furthermore, there is only one lift for a very large building - be prepared to wait loooong.

It is more like a small apartment but don´t expect washing machine or a lot of equipment. Basic things are there incl. water dispenser. It is within walking distance from the train station. In general, nice staff - the intern walked with me to a supermarket to buy milk.

Stayed in September 2023

Breakfast not many choices

The space is big

Stayed in September 2023

Only downside was the pool is not accessible to normal guests so shouldn’t be in the pictures

Clean and comfortable

Stayed in September 2023

There was a bad smell in the room, coming from the toilet.

Very kind staff, good location and the rooms are spacious.

Stayed in August 2023

Nope, i like everything

Location and the price

Stayed in May 2023

excellent service by the staff.. love the additional facilities provided by the hotel

Stayed in June 2023

They only have one elevator in the building and it is very slow. You need to always inform the staff if you want to go to the gym so they can take you there since it is located in the other building. The gym does not have weights, only simple equipments. The kitchen inside the room does not have hand soap, sponge to wash dishes and the pan was uncleaned. The restroom sink can be smelly sometime. The room does not have Netflix, they give you 3 cards which can be confusing and inconvinient to use. Some staff's mannerism were disrespectful towards my spouse who is a foreigner, he was laughed at because he does not speak Indonesian. Also, they knock on your door quiet often so you need to inform the receiptionist all the time (although they still knock anyways). Lastly, the room wall is very thin so you can hear people talk, someone snooring, opening the door etc.

The room in general is clean, the view is good, no vehicle noises, the matress is king size, plenty of pillows, the kitchen has good facilities, the staff is very helpful and can communicate through WhatsApp. The pool is clean, huge, can access to both indoors and outdoors, the gym is huge, there is a pingpong table as well. Lastly, wifi is pretty fast. The location is only 8 minutes to Podomoro Mall by foot, 10 mins to Japan Embassy and major banks by car.

Stayed in May 2023

Booked a 2 bedroom apartment for 3 guests, but was only provided 2 towels. It was easily sorted but because the phone in the room did not work, we had to take a long walk and go down to reception to sort it out. Also, not really convenient that there is only one bathroom, but we managed to make-do. Other than that, everything else was great.

The apartment, including the rooms and bathroom, was spacious. Equipped with a coffee machine and water dispenser, which made it very convenient. Beds were very comfy. 24 hour restaurant also was great, especially when we got hungry at 6am. Best part are the staff who were extremely pleasant and helpful - especially the receptionists.

Stayed in May 2023

Nil

Convenient and clean

Stayed in February 2023

the facilities swimming pool, i cant use it, they said it closed because they’re going to clean it and the other staff said it can be use for monthly rental only, for daily is not possible to use. and its too expensive. and they should reduce the rental price little bit

the room i like it, cozy and all. i was in room 0529 and the location is excellent

Stayed in December 2022

Hallway is hot during the day although there are air-con, probably not on. From the day we checked-in we need to ask for towels. They always inform us that the towels were not ready because of the late delivery from the laundry company. This is my first time staying in the hotel that has shortage of towels every day. Each room given only 1 bathroom towel/pax for shower. No face towel or other kinds of towels. Some towels that we received have small stains. My blanket cover has small hole. Deposit box in the room cannot be used. We report them to get it fixed, but it was not fixed. Breakfast food is poor quality.

I like the space. We lived in 2 bedroom 1 bath apartment. Dining and living room is decent. They have microwave, coffee maker, toaster. Standard utensils. Bathroom is clean. Water pressure is good. Stepping Stone cafe is open 24 hours and has live music at night is definitely a plus. Air Con is working normally.

Stayed in March 2024

Very poor communication - eg contacting the property before arrival was impossible (got no response via phone, email nor social media). Rooms are very ordinary and not well equipped. For example, no towels were provided in the room.

Lovely lobby area and hotel is well positioned to see many local sites

Stayed in March 2024

Not clean and elevator only one very slow sometimes you need 30 minutes to go up or down

Location

Stayed in December 2023

The elevator only one for thousand of people very slow No swipool as they say

Location

Stayed in December 2023