The 2D1N jungle trek with Ren was amazing. Highly recommended to stay at thomas retreat before and after, the staff looks after you and the place is very good.

Stayed in May 2024

Thomas the owner is very nice and carrying. He organized a fantastic jungle trekking tour for 4 days. I also stayed in one of his convenient rooms before and after the tour. He also is very helpful with every other Inquiry such as laundry, shuttle etc. The food in the restaurant is also very delicious. Would always come back to stay here !

Stayed in April 2024

nothing to report - everything exceeded our expectations.

SEcond time we have stayed here -Thoimas and his staff are excellent and tend to your every need. I would recommend a stay here without hesitation. Rooms are clean, staff are attentive and go out if their way to ensure your have an enjoyable stay. The jungle tours just add further to my recommnedation, Thomas's guides can accomodate are extremely knowledgeable, eco aware and accomadate all levels of fitness.

Stayed in April 2024

Thomas Retreat was the perfect place to start and end trekking tours into Gunung Leuser National Park. Thomas has 30 tremendous experience in trekking tourd and the guides on my 3 day trip were just azing. Everything from sleeping, food etc was 100% taken care of. Thomas Retrest is located in a calm area of thr village amd is easily accessible. Overall, loved my stay which exceeded my expectations!

Stayed in March 2024

everything was just great!

Thomas and his team are just awesome! They organized a fantastic trek through the Jungle! Erwin our guide has a great knowledge and respect for wildlife. Plus a fantastic humor! We felt safe all the time, though there were adventures every day! Stay for a 3 day, 2 nights trip with them in the jungle.

Stayed in February 2024

No hot water (but I understand this is the case for pretty much everywhere in bukit lawang) and quite noisy when the bar across the river had a karaoke night but I put my earplugs in and it was fine

The staff at Thomas retreat were really friendly and lovely, we felt really welcome and at home staying here. The beds were comfy and the location was excellent, right on the river in close proximity to the village. We went on a jungle trek with them and had an amazing day and thought it was really good value.

Stayed in January 2024

Shower wasn't great, defo not a hair wash shower

The staff were amazing and took such great care of us. We did the tour with Lillic and Arnold who were lovely and funny and made sure we had a great day. Food was nice too and reasonable price. Stayed in the budget room which felt very fancy compared to other budget rooms I've stayed in!

Stayed in January 2024

To get to the hotel, you get dropped off at a store, and from there you need to walk about 10-15 mins down the main “street”, across a rickety suspension bridge and along the river before getting to the hotel. It’s usually raining there so this is not fun esp if you have luggage (you’ll need to carry it) if your driver/guide doesn’t help you. We arrived late at night in the pouring rain and this really sucked. But almost all the hotels are like this so not unique to Thomas

This place is clearly popular, lots of rooms for all budgets and one of the few places with AC. like all the hotels you can book your orangutan tour, airport rides, rental bikes etc here. They’ve got a restaurant with good food and WiFi was decent for the area (I wouldn’t try to working from here on video calls). Thomas was always around making sure you’re ok. We didn’t book our tours with him since we didn’t know all hotels offered this service but Bukit Lawang is an awesome little town, super unique in that it was connected by all these suspension bridges. We stayed in 2 different rooms and they were both spacious with large beds. We did the 1 day hike and it started right by the hotel which was great! Jungle taxi also ended within walking distance of hotel. Tip: if you turn left out of the hotel walk upriver, there’s a shallow spot you can wade into where the current isn’t strong.

Stayed in October 2023

Only minor faults were the mosquito net had a few small holes in and the shower attachment in the second room we had was broken. Otherwise faultless!

We stayed for 2 nights before the jungle tour (also booked through Thomas’ Retreat) and 1 night after. From the beginning, Thomas and the rest of the staff were very welcoming and helpful. We got the basic room which was more than enough, the fan worked really well so no air con needed. We knew we were signing up for cold showers so no issues there. Food was amazing and well priced, very close to the centre of Bukit luwang touristy area and right on the river for lovely views.

Stayed in November 2023

The water was off for a few hours but they fixed it so no problems.

Beautiful property. Nice reception/ restaurant area. Right on the river near a bridge. The room was very clean and nice for the price.

Stayed in October 2023

Nothing to complain about!

Everything was wonderful! The staff was super friendly and helpful, the deluxe rooms were pretty, with a mosquitonet, and you could sit outside on the balcony or terace and take in the beautiful views of the river. The food was absolutely delicious and feshly prepared. We were lucky to have made a three day jungle trekking with the most amazing and kind Ren - We highly recommend to take this chance if you can!:)

Stayed in October 2023

Everyone in the staff was super friendly and helpful. Thomas answered every questions we had before arriving with great details, and helped us arrange transport to and from Bukit Lawang. The room we booked was perfectly comfortable and clean, and the food was delicious. The location is really beautiful. Thomas also recommended us the 2 day jungle trek, which we absolutely loved. Our guide Lilik was really friendly, super knowledgeable and funny. We had a delicious dinner in the jungle thanks to Dani as well. The whole experience felt really special and we left Bukit Lawang feeling like our stay should have been longer. If you visit Sumatra you should definitely stay here !

Stayed in October 2023

Great organisation of simply everything by Thomas and his Crew. Very helpful in any aspect.

Stayed in September 2023

Low water pressure and sometimes no water, but it was always fixed immediately (and it's probably everywhere the same in Bukit Lawang).

Great staff. Had a lot of fun with the guys. Quiet area on the side of the river, where motorbikes are not allowed fortunately. The jungle is directly in the back, so there are always monkeys around to watch. One day a semi-wild orang utan and her child came for a visit (should not need to be mentioned, but they are not allowed to be fed and touched!). The room and bathroom were very clean. Comfortable bed. Mosquitonet over bed and windows (but there were no mosqitos anyway). Good wifi. The food was delicious with a lot of choices for reasonable prices. Nice seating areas next to the river. Did a fantastic 1 day jungle trek with the Jungle Man Tondi, the boss/guitar player of the Jungle Man Band (which is playing each Saturday at the restaurant). Absolutely recommended.

Stayed in September 2023

We stayed 2 night + the 2 day jungle trekking tour. The place looks like a paradise. The food was very good with big offer. We also ate meat and had no problems. The employees were so nice and everyone was polite and helpful. We would recommend the tour with Ren and Mitiyus. They are very funny and know the jungle. Ren showed us cool card tricks and gifted us a selfmade necklace. We had an amazing experience. Also - when you stay at Thomas’ Retreat, you support the locals and not the Europeans who stole the idea of jungle trekking in Bukit lawang. Thank you!!❤️🤗

Stayed in August 2023

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All was really great, nice people, really enjoyed our stay..

Stayed in August 2023

Staying at Tomas' Retreat was a dream! He and his staff help you and organize anything you need. He organized a pick up in Medan for me, the jungle trek and then a car back to Medan. The prices are totally reasonable for everything he offered. The jungle trek was an incredibly amazing experience that I will never forget. The hostel, the rooms and the restaurant are really nice as well and have everything you need. Lastly, the location is wonderful. Thank you for everything!

Stayed in August 2023

The room was cleaned very well, which was amazing how they keep the room well cared in the middle of jungle. The owner takes care of his guests well for what we need such as tours, transportations. All the staff were friendly and kind. Thanks to them I had a fantastic Bukit Lawang stay and a Jungle trek.

Stayed in August 2023

Room was in line with expectations and had all the necessities. Location in the village is nice with great view. Staff and owner are helpful regarding transport. Comfortable stay after jungle trek.

Stayed in August 2023

Thomas and his team and just great! They are helping you out with any question, may it be prior to or during your stay. The organized for time the transport from Medan as well as the Jungle Trek (do it definitely with Thomas Tours!!!) and the transport to the next destination! Go there if you are visiting Bukit Lawang!

Stayed in July 2023

Amazing place, the location is nice, the jungle trek to see the orangutans is great as well. I did the 3d2n with 2 other people and it was one of the best experiences ever (especially because of our guides, Erwin and Dondi!).

Stayed in June 2023

We highly recommend this place if you are looking for a good quality room, excellent food, 5* service and a great jungle trekk adventure. Special mention to Thomas, the owner, a truely interesting and sincere person who does everything in his possible to make his customers feel at ease and that they enjoy every bit of their stay. ( We stayed 8 days instead of 5 originally ) Really worth having a couple of chats with him and we will definitely miss them for a while. We personally had a amazing experience for the jungle trekk 3D2N with our guides Chandra and Mister Arnold, with who we shared a lot about Indonesian culture and our cultures. They were very experienced guides and did all their possible to make us feel safe in the jungle and joyful at every moment during the 3 days ( the food was also divine in the jungle ). Whilst a lot of the trekking companies/tours are ran by foreigners, these guys are local, genuine and really support the local community , so we found on our side that it was important to choose them for our entire stay in Bukit Lawang. Overall, this place is a little paradise bubble in Sumatra that we will remember for always and definitely miss but we will 100% come back some day. Manon & Flavien

Stayed in June 2023

exceeded our expectations greatly, amazing accomodation, delicious food and the friendliest staff. They made everything a breeze, including seeing the orangatangs ! the only thing is I wish we stayed longer. Matius was extremely w helpful with everything and made our stay very special.

Stayed in June 2023

We had the most incredible experience with Thomas and his team! Thomas welcomed us at his resort and explained everything about the trekking. We decided to go on a 2N3D adventure and never regretted it! Our guides Rain and Tondi were great. They had lot of knowledge about the jungle and were always ready to answer ours questions. At midday, they would prepare abundant tropical fruits for us to enjoy and, in the night time, they would organise games to keep us entertained. The food at the camp was delicious and also abundant - we feel like we ate a lot during these days! Back in the village, the accommodation at Thomas' is clean, comfortable and well equipped. We definitely recommend staying there and doing your trekking with Thomas Retreat!

Stayed in May 2023