65, Jl. Danau poso No.65, Bali, 80228 Sanur, Indonesia
#59 of 102 hotels in Sanur
Guests' ChoiceBased on 287 hotel reviews
7.9Cleanliness
8.2
Comfort
8.1
Location
8.3
Facilities
8.0
Staff
8.8
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 6 June 2024
Murray
AustraliaPool is open to outside guest, it can get crowded
Clean room friendly staff. Food is value for money.
Stayed in June 2024
Reviewed: 2 June 2024
David
AustraliaVery poorly maintained rooms. This hotel could be much better with a bit of care and attention but most things are done to the lowest common denominator.
Soul bowl cafe attached to Hotel is good. Pool area ok.
Stayed in June 2024
Reviewed: 31 May 2024
Liezel
South AfricaThe lighting in the room was too bright. No small light.
Close to the beach.
Stayed in May 2024
Reviewed: 21 May 2024
Johan
NetherlandsSmall refrigerator and family room towels for two not 3 persons
Friendly personal and nice pool
Stayed in May 2024
Reviewed: 21 May 2024
Rojas
United StatesMy only issue with the hotel was in our bathroom, our toilet was leaking water. It smelt really bad. I said something day one and nothing was done. I said something the next day & they came and cleaned it up, but it still kept leaking which was giving it a nasty smell! Other than that, no complaints at all!
Very nice property & def get what you pay for! Super nice staff & held our luggage for 3 days while away in Gili islands!
Stayed in May 2024
Reviewed: 19 May 2024
Mandi
AustraliaMouldy smelling aircon… if it was longer than 1 night I would have requested room change
Comfy bed great staff awesome cafe Pool a bit too public for me - close to where people dine from outside resort too
Stayed in May 2024
Reviewed: 11 May 2024
Alex
SingaporeBathroom was dirty, window broken with black plastic covering over, shower not working correctly, no hot water, some of the lights in the room not working. Towels were stained.
Location is good and restaurants close by
Stayed in February 2024
Reviewed: 30 April 2024
Sandra
IndonesiaYou could hear street noise at times, so light sleepers might have troubles on the side our room was located
Simple, clean hotel in a good location. We reported a few things to the staff and everything was dealt with immediately which is always a good sign. Staff was all very helpful and friendly. There is a soul in a bowl attached to the hotel which is great as the food is good. We had a two bedroom suite which was large enough and comfortable for our family the direct pool access was a nice bonus.
Stayed in April 2024
Reviewed: 26 April 2024
Christian
GermanyFacilities bathroom and shower gel need better
Almost all fine
Stayed in April 2024
Reviewed: 14 March 2024
Tim
AustraliaGreat location with a wonderful pool and bar area. The staff are very friendly and helpful. The beds were very comfortable and the room huge, also enjoyed the balcony.
Stayed in March 2024
Reviewed: 8 March 2024
Oliver
SwitzerlandThe door to the balcony did not lock. Very easy for everyone to get into the room. The restaurant downstairs is rather mediocre. Especially the falafel is bad yet overpriced joke.
Nice and spaciious rooms with everything included that a traveller needs. Several convenient stores and restaurants nearby.
Stayed in March 2024
Reviewed: 8 March 2024
Claudius
IndonesiaNothing
Location is good for me
Stayed in March 2024
Reviewed: 21 February 2024
Stefan
United StatesThe room was lacking in some ways, for example, only one chair, why not two for a room with a double bed, this would make more sense, maybe a small table to sit at. There was a window open in the bathroom that could not be shut so I needed to leave my bathroom door shut at all times or the aircon would escape. They have three floors and no elevator (not really a problem for me, but worth mentioning for anyone who is concerned about that kind of thing). There is a restaurant, but when we asked to borrow spoons to eat some takeaway we got, they gave us plastic spoons instead, maybe they thought we would steal the spoons? The location wasn't terrible, but is a 10+ minute walk to the beach down narrow alleys that are super dark in the evening.
The bed was comfortable. The pool was great. The staff were helpful, our curtains wouldn't close all the way and they sent someone to fix it very quickly. The TV had lots of international channels.
Stayed in February 2024
Reviewed: 18 February 2024
Patrick
IndonesiaMaintenance of common spaces
Good, globally but really need better maintenance outside the room, wall and ceiling in common spaces are not good condition .
Stayed in December 2023
Reviewed: 11 February 2024
Joana
SwitzerlandCould‘ve been a bit cleaner. There were some stains on the pillows and sheets. And the bathroom had a bit of a smell, but it was okay.
Really nice staff‘
Stayed in February 2024
Reviewed: 25 January 2024
Al
AustraliaNil
Good price clean.
Stayed in December 2023
Reviewed: 16 January 2024
Stephen
AustraliaFelt a little enclosed,no open windows or balcony
Stayed in January 2024
Reviewed: 15 January 2024
Claudius
IndonesiaNo lift 5o go up stairs
L9cation is good, staf was very helpful
Stayed in January 2024
Reviewed: 10 December 2023
Thomas
GermanyIt's a shame that little emphasis is placed on the condition of the building or the rooms. Balcony furniture broken (was replaced upon request), plants dried up, glass walls of the shower and fittings completely calcified and partly rusty.
The rooms are very spacious with a nice seating area and a balcony The bed is super comfortable. Staff very friendly and always helpful. There is a very nice courtyard in the building. The pool invites you to swim. The restaurant in the same building offers great dishes all day long.
Stayed in December 2023
Reviewed: 9 December 2023
Rosalind
CanadaPool needed balancing and cleaning. No toiletries in bathroom and towels are old.
Large comfortable bed. Big room, kettle and good hot water.
Stayed in December 2023
Reviewed: 25 November 2023
Bingham
AustraliaRenovating and street noise. Also, the pillows were way to thick.
The price was great.
Stayed in November 2023
Reviewed: 23 November 2023
Diane
AustraliaMy bathroom was always dirty after a clean. Always had to go and ask for towels after a clean. Cleaner left a bottle of floor cleaner in our room which was in a water bottle my husband drank. Booked cause in ad it had a restaurant, got there and it was being rebuilt. Pool area has no shade except under the bridge.
The aircon was good for the hot days
Stayed in November 2023
Reviewed: 20 November 2023
Loredana
United KingdomThe pool is next to the street so not that comfortable in using it . The bathroom has a weird smell in case the ventilation doesn’t keep working . Our neighbours were noisy and with the rooms connecting it was t ideal but that’s not the hotel fault .
Perfect location în Sanur. Room was big enough and the tv channels were good . Stable WiFi
Stayed in November 2023
Reviewed: 19 November 2023
Jaanki
United KingdomNo lift and floor was a little dirty in the rooms
The pool was really clean and usable, beds were clean and comfortable. Towels were fresh and smelt good. Great location from sunur beach and port for nusa pedina boats
Stayed in November 2023
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