Jalan Pahlawan Seribu - CBD Lot Kavling VIIA - BSD, 15311 Serpong, Indonesia
#2 of 31 hotels in Serpong
Guests' ChoiceBased on 83 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 19 April 2024
Davy
IndonesiaI like the room which has a sink in each room .
Stayed in March 2024
Reviewed: 21 January 2024
Susilawati
IndonesiaToo bad about the foods though, they lacked taste and flavor. Services from the staff were also second rated. My company had a national meeting in the ballroom, and during the first day, the projector had malfunction twice and no staff were available.
The property is brand new with the latest modern facilities, very clean, and in strategic location
Stayed in January 2024
Reviewed: 15 January 2024
Linda
United StatesWould have preferred an extra key card.
This was a comfy hotel with a beautiful pool and workout room. The beds were comfortable and the rooms were impeccable clean. Nice shower with good water pressure. The wifi was good. The breakfast buffet had many choices and was substantial. Very friendly staff too. Highly recommend.
Stayed in November 2023
Reviewed: 13 January 2024
George
United StatesI like all but couple of recommendations. Breakfast could be better. Almost everything everyday the same. A little bit pricey for room service. I wish more English speaking personnel
The view was good. Outdoor sitting all over was great Housekeeping is amazing They have great promotions everyday but they are gone unnoticed sometimes. Zulfikar at the pool area, Devi at the reception was very helpful
Stayed in December 2023
Reviewed: 7 January 2024
Ayu
AustraliaTV programs
Staff, cleanliness, and size for the room
Stayed in January 2024
Reviewed: 31 December 2023
Ayu
AustraliaThe movie chanel
The room and breakfast
Stayed in December 2023
Reviewed: 14 November 2023
Hendrico
IndonesiaThe breakfast can be improved. I mean the variety and the taste. it is not bad, just needs to be improved.
I love the pantry inside the room. it is something different from a standard room compared to any other hotel.
Stayed in November 2023
Reviewed: 24 October 2023
Bello
NigeriaRestaurant was over crowded
Clean, friendly staff
Stayed in October 2023
Reviewed: 19 October 2023
Josep
AustraliaNot many entertainments surrounding the hotel
Neat, clean and safe environment
Stayed in October 2023
Reviewed: 2 October 2023
Erik
GermanyPool view
Stayed in September 2023
Reviewed: 22 September 2023
Carolyn
MalaysiaNone
It’s new and very clean
Stayed in September 2023
Reviewed: 12 August 2023
Kim
United KingdomThe shower had windows into the room, which was a bit awkward if you are not a couple. There were blinds but it didn’t feel very private. Frosted glass might work better. While we could not hear any street noise, we heard everything in the hallway. It was more an issue of inconsiderate guests.
The room was spacious with a fantastic view. The beds were comfortable and luxurious. There was decent storage for a longer stay. The breakfast was incredible! The staff were all friendly.
Stayed in August 2023
Reviewed: 21 July 2023
Muhammad
IndonesiaAmbience
Stayed in May 2023
Reviewed: 11 July 2023
Woro
IndonesiaEverything!
Stayed in July 2023
Reviewed: 1 July 2023
Sulastry
IndonesiaFee parking of drop off
Location, convie, view
Stayed in June 2023
Reviewed: 20 June 2023
Ludmil
Bulgariato be able to issue a tax invoice with date, number and company data
room cleaning personnel breakfast lifts room big window cozy lobby
Stayed in June 2023
Reviewed: 16 June 2023
Kenmeng
MalaysiaNew hotel, friendly staff and clean.
Stayed in June 2023
Reviewed: 1 June 2023
Oleksandra
United KingdomBecause there were a lot of guests in the hotel we sometimes had to wait a little longer for the lift, but it wasn’t too bad
It was a wonderful experience. Staff very friendly and welcoming, very clean, hotel looks amazing, I am not a big fan of breakfast but in my opinion that choice was excellent. For me the location was very good, there is a small mall and lots of different cafes nearby. Definitely worth the money.
Stayed in May 2023
Reviewed: 30 May 2023
Wiwiek
IndonesiaBuffet breakfast is a big Let Down, But their room service food is better
The room is comfortable, spacious and Hi-tech. shower is strong. the highlight is the seamless window, however, I wish They install vitrage for the window
Stayed in May 2023
Reviewed: 27 May 2023
Noraini
Malaysiathe iron and ironing board are upon request
the restaurant and the room
Stayed in May 2023
Reviewed: 22 May 2023
Marcello
BrazilFood.
Stayed in May 2023
Reviewed: 17 May 2023
Marissa
Indonesianothing
the room is big and clean, the facility is
Stayed in May 2023
Reviewed: 24 April 2023
Rudy
IndonesiaRecomanded for 4 star hotel
Stayed in April 2023
Reviewed: 30 March 2023
Valerio
ItalyAbout the room, there were some ants running on the desk sometimes but nothing really annoying. The breakfast was good although, during last days was full of people and most of the food run out quite fast.
The room was large and clean and the staff have been really kind and supportive. It is far from Jakarta but in our case we need an hotel close to ICE BSD Exhibition and that worked great!
Stayed in March 2023
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