nothing

the staff are exceptional and the property is beautiful

Stayed in January 2023

Honestly, my only complaint about Uma Kallai is that some of the staff seem to have caught the Western marketing disease where they need constant reassurance that you're satisfied with the facilities and enjoying yourself. If you're paying the sort of tariff that this place commands, you can do without this sort of gentle badgering. To be fair, I suspect the staff were acting as instructed, but that didn't prevent the irritation.

Uma Kallai is relatively new (opened mid-2022) but I suspect will soon be on the radar of discerning travellers to the Ubud area of Bali. It overlooks the stunning Ayung river valley at Sayan and reminded me of the beautiful Como Shambala Estate further north at Payangan (where my wife and I were married years ago) - and sure enough, it transpired that the owners had been inspired by that Como Shambala. In short, everything about Uma Kallai speaks 'class': the small but very private villas, the breakfast restaurant overlooking the valley, the super-friendly staff (several of whom, apparently, came from Como Shambala). Uma Kallai is on the expensive end, but if you're looking for somewhere special that isn't huge like the Four Seasons nearby, this might be the haven for you. And I forget the name of the massage lady (Nina?) but she is one of the best.

Stayed in December 2022

Beyond our expectations. The room very spacious and comfy, amazing breakfast, views, facilities but above all we are amazed how helpful and kind the staff are, always caring about us, helping us in organizing all the trips or needs we had. We are used to travel and we have never found an excellent customer service and care like this. THANK YOU VERY MUCH

Stayed in January 2023

N/A everything was wonderful!

Amazing find! We stayed in the Jala Water room with amazing views! Almost 2:1 staff to guest ratio, and they were all very attentive! Lovely evening turn-down service as well as daily housekeeping and new linens. Very relaxing! We had a couples massage, and they were able to make dinner reservations and car service nightly.

Stayed in January 2023

There could have been a few more snack and food options. But the town centre isn't too far, and the management team shared some really good recommendations with us to dine out.

A boutique luxury resort with exceptional villas and breathtaking views complemented by a team of amazing staff! The villas are incredible with a heated pool and having your own private steam room is one of the best amenities of facilities i have ever experienced. The views were fantastic for breakfast and we managed to catch a magnificent sunset as well. The staff, particularly Eka and Gusti took care of us really well and prepared amazing cocktails for us as well.

Stayed in January 2023

Nothing

We had the most incredible few days and can’t wait to go back. Eka, Argoo, Rana and the whole team were incredible and went above and beyond at every moment. Our stay was perfect. We couldn’t fault it. Lemon & Tom

Stayed in January 2023

nothing it was 10/10

amazing! best stay ever!

Stayed in December 2022

Nothing, it's amazing

The villas, common areas and gardens are out of this world - beautifully constructed and cared for, down to the smallest details. The staff are all lovely and are so accommodating and really work to make your stay easy and enjoyble. All the food was fantastic and the staff were even kind enough to plate up some food that we got from outside. Cannot rate this stay any higher, it was a true pleasure to stay here and we cannot wait to come back

Stayed in December 2022

nothing

newly built, great service, clean and caring staff !

Stayed in December 2022

nothing

The rooms were awesome and service even better. views beautiful!!

Stayed in December 2022

We had a beautiful stay at Uma Kalai, the staff is amazing, excellent service and always willing to help. Very nice view, very clean and a delicious breakfast. I will definitely come back.

Stayed in November 2022

Absolutely nothing!

Everything, it is a stunning place, the staff are amazing, the rooms are to die for and don't get me started on the private hot tub.

Stayed in November 2022

nothing

It was absolutely amazing. We spent a few days of our honeymoon at Uma Kalai and it couldn't have been better!! Everyone is very attentive trying to make it most comfortable for you! The view is spectacular and the place is very beautifully designed. Everything is even more beautiful than on the pictures (also the spa and the gym). At the end we stayed five instead of two nights 😊

Stayed in November 2022

Nothing, everything was superb.

The friendly staff Eka and her team are so accomodating and really go out of their way to make sure the guests are happy and cared for. Everything is amazing the room with the beautiful furnishings, the personal steam room, the private pool which is also a spa. It is so quiet and peaceful. The gym has all brand new equipment and the breakfast every morning was delicious. They even organised an outdoor cinema experience for us under the stars which was so romantic with rose petals, candles and beanbags. It was so much fun and one of the best experiences we have done. I definitely will be back and I highly recommend.

Stayed in November 2022

There was nothing, that bothered us.

I have been travelling a lot with my wife in the past and this Villa was one of the best accommodations we have experienced so far! The staff impressed us with an excellent service and not a single wish was unfulfilled. Thank you again for the kindness and extra effort you made during our stay. The second fascinating point to mention was the incredible view on the Balinese rice field directly from our terrace. A pool and our own relax area just in front of the apartment with the sunset view was the highlight. The accommodation also offers delicious breakfast, amazing Spa treatments and is generally very well located in Ubud.

Stayed in October 2022

Amazing room and amazing views staff were incredible - very attentive and personalised to individual guests and any requests were met with ease facilities were incredible and bed was very comfortable overall highlight of my trip so far

Stayed in October 2022

way to entry the villa

nice n very good view

Stayed in September 2022

We highly recommend this gem of a resort in western Ubud! The resort is composed of about five or six villas nested in a gorgeous garden with a coy pond. We stayed in the Vata (Wind) Villa, a beautiful one bedroom villa with a small backyard, heated plunge pool, outdoor deck with a two-person swing, and garden. The round bedroom has a gorgeous vaulted ceiling of woven rattan and wooden beams. The villa has a large bathroom and very large shower, which doubles as a steam room. Uma Kalai's manager, Eka, was our hostess during the days and went above and beyond to make sure we had everything we needed. Her team coordinated cars for us to get into town, and made arrangements for us to do activities (the sunrise hike to the top of Mount Batur is not to be missed, by the way!). We ate breakfast and sometimes lunch at the hotel - the food was excellent, the homemade jams (watermelon jam, orange marmalade, etc) on gluten free banana flour bread was a nice touch alongside our morning eggs. For sunsets our host, Gusti made us cocktails to sip by the pool overlooking aa valley with aa river, rice paddies and mountains in the background. It was a stunning way to relax, before we headed out for dinner. Uma Kalai also has a gym and a spa, where we had a great massage one day. The resort is about a 10-minute drive from downtown Ubud. It's close enough to easily access restaurants and activities by car or scooter - but removed enough to escape the hustle and bustle of the centre of town. Given the valley view and beautiful gardens the resort feels like it's embedded within nature. One of the best parts of Uma Kalai is the staff who made us feel so relaxed and at home during our stay. We highly recommend the resort and will definitely stay here again when we come back to Ubud.

Stayed in August 2022

Everything was absolutely amazing, even in the smallest details and the team was… more than perfect. Uma Kalai is way (way) better than most of the luxury hotels you will find around. Don’t miss your chance to experience it, it was a true remarquable discovery and will come back for sure.

Stayed in August 2022

room is a little bit small I didn’t expect it but overall everything. beautiful

i like a lot the staff and the view . the gym is great

Stayed in March 2023

I liked every single thing. Perfection is the world.

This 5 stars hotel is absolutely perfect. The view on the rice terrasse is amazing. The staff is very kind and available for any requests. The property of the hotel and the room is incredible. The food and the cocktails are delicious. The breakfast is very generous. I am totally in love with this place and I strongly recommend this hotel located very close to Ubud. I can’t wait to come back again with my family. Thank you again for everything!

Stayed in August 2023

We liked everything about the property.

The beautiful, spacious, peaceful, clean, and very private villa with it’s own heated pool, the warm and attentive staff, the delicious meals, the amazing view of the rice paddies and volcanoes in the distance. In short, we loved everything about the property.

Stayed in February 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024