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Reviews of Umadewi Surf & Retreat 4 stars

Jalan Pantai Medewi, 82262 Pulukan, Indonesia

#4 of 25 hotels in Pulukan

Guests' Choice

Review score

Based on 267 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 10 May 2024

    10
    Absolutely in love with this place and we will forever be returning!
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 4 nights

    Beds were unfortunately very firm, but could not fault anything else!

    We absolutely loved our stay here! The facilities are well maintained and the rooms are always clean and generously sized. The restaurant is incredible and has such great variety, you'll never want to eat anywhere else! The staff were incredible. You can lounge by the pool, wonder through the gardens or watch the surfers on the point. Medewi is a very small, quiet town so we loved that our accomodation was so welcoming and comfortable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 4 nights

    Perfect location and very friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    will come back again
    • Leisure trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 17 nights
    • Submitted via mobile

    It’s my second time choosing this hotel. The quality of the service is excellent, the rooms are clean and comfortable. Food is sophisticated. Very joyful experience.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Overall excellent! I already look forward to staying here again!
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Friendly staff, excellent food, beautiful atmosphere.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    10/10
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing it is excellent

    Everything was perfect staff facility’s food location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Amazing - we extended our stay
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The location and views from the ocean view rooms are exceptional ! Amazing food and staff .

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    All was excellent. Just a shame about the rubbish on the beach and town.

    Breakfast was great. Staff beautiful so happy and helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Overlooking surf point
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    That we had to leave :(

    The nicest place we stayed at during our two months trip. The staff are just the nicest! We had a garden room which was very clean, good and quiet, however if you have budget to spare, the ocean view rooms are totally worth it, especially if you're a surfer, because it overlooks the surf point. Food at restaurant was great. We will be back!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Best location for surfers location to break is out the front
    • Leisure trip
    • Solo traveller
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Food was exceptional and fresh. Drinks were available and mood was vibrant and friendly.

    Location to the surf break.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 3 nights

    perfect location for surfing. Very quiet place. Go for the sea view rooms

    Stayed in January 2024

  • Reviewed: 31 March 2024

    10
    The best place to stay
    • Leisure trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing related to the property, but just worth noting that if the waves go flat you’re going to find there’s not much else going on.

    Can’t fault this place, the vibes were relaxing, room was clean, beds were comfortable. A/C was nice and cold which is important after being in the sun all day. The restaurant overlooks the break. Breakfast was included. The food was good, as was the coffee. Wi-Fi was solid. I stay here every time I come to Medewi if it’s available, can’t go wrong.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Paradise
    • Leisure trip
    • Solo traveller
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything is perfect.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Paradise
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    It's all perfect.

    The location, staff, facilities, food.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Stunning view from our room and the restaurant. Everything was perfect and we can’t wait to be back soon.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    10
    It was perfect.
    • Leisure trip
    • Group
    • Deluxe Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing I didn’t like.

    I had a massage. It was great.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very comfortable place right on the surf break in Medewi.
    • Leisure trip
    • Solo traveller
    • Suite with Sea View
    • Stayed 3 nights

    I did find the property expensive for what it is particularly as Medewi is just starting to develop and it's not busy yet with tourists. Side note: The massage tables are quite uncomfortable when you are face down, as the face pillow goes all the way around instead of with an opening at the neck like other tables, so when you're being pressed on in the upper back and neck area, the massage table almost chokes you.

    This was a lovely property right on the ocean at Medewi. Great if you're into surfing. If you're not a surfer, there's nothing to do so perhaps Balian is better if you're looking for Yoga and other activities. Nice food, beautiful staff. I had a couple of good massages at the hotel spa. The air-con and Wi-Fi works well and the sounds of the crashing waves block out any noise going on at night.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Pleasant stay Hope to visit again
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Loved the location Food was great Staff were excellent in every way

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Great location, very clean. Staff were very friendly and attentive.
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Great location, very clean. Staff were very friendly and attentive.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Clean rooms, next to the beach with stunning views from the restaurant.
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Food at the restaurant was not really good - but I am a vegetarian. It could be that the fish and meat options are better. Because everything is new it felt a bit sterile. Also know that you cannot swim in the ocean because of stones and waves. But it is surfer paradise.

    The rooms are brand new and super clean - the location of the restaurant is also beautiful. You can sit with a drink and watch a stunning sunset in the sea.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Lovely relaxing holiday by the ocean
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing we didn’t like but a bigger towel hanger would’ve been great as we always had a few wet towels and swimsuits.

    We loved the ocean view from the well maintained garden and the restaurant. The staff were very friendly and helpful. The swimming pool was quite big and the water was clean all the time.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    You will need your own transport. There is little to do unless you surf.

    This is a great resort to relax and unwind. We loved the onsite restaurant and watching the waves and surfers. The bed was very comfortable. The pool and gardens are fantastic. We would stay again.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    We loved our stay!
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Everything was great

    We loved our stay and will definitely be back. The room was beautiful and sparking clean. We enjoyed the restaurant not only for the wonderful breakfast menu but also for the extensive variety on the lunch/dinner menu; local, Asian, Italian and American cuisines. Everything we tried was delicious. Best of all, the staff was amazing. Hendra and all of the kind people at the front desk took care of us and always called us by name. The massage therapists were so talented. Ilu and Armaa and everybody at Koko’s always greeted us with smiles and made meals there a bright spot in our day. Can’t wait to go back!

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Great location .! Beautiful rooms with view
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent spot .. right on the water. Close for a surf. Friendly kind staff and lovely rooms .. very comfortable and has all you need.

    Stayed in November 2023

  • Reviewed: 15 January 2024

    10
    Blissfull
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Responsive from other rooms

    Everything

    Stayed in January 2024

Showing 1 – 25

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