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Reviews of Umadewi Surf & Retreat 4 stars

Jalan Pantai Medewi, 82262 Pulukan, Indonesia

#4 of 24 hotels in Pulukan

Guests' Choice

Review score

Based on 274 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    9.4

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Showing 76 – 100

  • Reviewed: 20 August 2023

    10
    Amazing 7 days stay to surf & relax
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 7 nights

    My stay was too short!

    Amazing 7 days stay at Umadewi. The hotel was recommended by our friends, and it went over my expectations! Everything was perfect, the staff is amazing, kind and available, the beds confortable, and breakfast was until 5pm. What can you ask more?

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Amazing location with attentive friendly staff
    • Leisure trip
    • People with friends
    • Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything. Could not fault it on any aspect

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Perfect location, would definitely recommend Umadewi to my friends and will be back.
    • Leisure trip
    • People with friends
    • Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Everything was better than expected

    Everything exceeded our expectations. It was brilliant.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    This was the most incredible stay in Bali. The staff were so friendly and so great with my son. The bed was so comfortab
    • Business trip
    • Family with young children
    • Deluxe Twin Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing- loved it

    Absolutely LOVED the property. So great to have nice big grass area for my 2 yr old to run around. And only having the pool to ourselves

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Umina Beach, Sydney Australia
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The staff are very helpful & extremely friendly. Accommodation was amazing. Rooms sparkling clean. Location is perfect for surfing and/or relaxing. Food was delicious & well presented. Will definitely be back !!!

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The only negative thing i can say is that they dont have any milk alternatives! (No soy/oat/almond)

    Everything was amazing! My first night i had to move a room because the air conditioning smelled bad, but without me asking for anything the hotel gave me a complimentary 60 min massage for the inconvenience

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Very relaxing stay
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 8 nights

    The Spa was not open and there were no yoga class as had been confirmed.

    Location of Beach Front Room

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The first two nights we had a Garden View room. There was only one bedside light and just one hook in the shower on which to hang your towel.

    Great position next to the amazing surf break. The Ocean view room was fantastic. Two small cafes nearby, Raza and The Holy Tree were great value for money and the staff were tremendous.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    A lovely relaxing holiday with a great view!
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    May be a few more pool sun lounges

    It’s amazing location, refurbished rooms, great dining area with fantastic view of the surf & a lovely clean pool. An extensive menu!

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Staff are excellent and friendly, great location
    • Leisure trip
    • People with friends
    • Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Maybe more lighting in rooms

    Close to surf break

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    perfect perfect perfect
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 7 nights

    nothing

    The hotel was the best I have visited in my life. I recommend everyone to get to know this hotel and the staff. Since I am very enthusiastic, leads a detailed description: We arrived at the hotel at night. Even before the stay, the hotel was very good at helping me with questions and suggestions online. The staff at the reception is very friendly and for our stay we got free towels for the pool and a voucher for a massage. The rooms are very clean and are cleaned every day. We always had fresh towels and a very clean room. The beds are very comfortable. The whole hotel complex is very green, there are palm trees everywhere and the garden is maintained daily. I liked the restaurant the best. The price-performance ratio is especially good. Every day a very fresh and large breakfast awaits you, which is served by a very professional staff. The coffee and juices are highly recommended. Since I myself work in the catering industry, I can say with certainty that both the food and the staff are very good. We ate every day in the restaurant and in the evening enjoyed the beautiful view of the sea and incredibly good cocktails. A special thanks goes out to Pande, who runs the restaurant with professionalism and friendliness. We would also like to thank Sintha for the friendly service. In this hotel, every staff member asks how you are and they all know you by name. Very attentive. From the gardener to the cleaning lady, everyone is very friendly and professional. The area is perfect for surfers. I started surfing on vacation and had a lot of fun. The beach is very beautiful. Right next to the hotel is a surf school, which I highly recommend. Both the hotel and the area is an insider tip. It was the best hotel! We will come again. Thank you

    Stayed in July 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Great location, staff, facilities- loved it all!

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Super b!
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Great cleanliness, super nice staff, not over crowded with guests even when full house, space to chill around the property

    The spacious garden and between rooms

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Absolute gem
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Staff could be a little more on top of clearing dishes around the pool and in front of rooms They seemed to sit there all day sometimes

    The location was absolutely beautiful Our sea view room had a truly amazing view and very well presented Staff were beautiful Great pool Food was really nice in the restaurant especially breakfasts Surf break was fantastic Spotlessly clean room Iluh a trainee in the restaurant was especially lovely

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Somewhat a lot of rules, have to sign a sheet of rules when we arrived, which was a bit strange. Slow service at the restaurant

    Great facilities and rooms

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    Best accomodation I have had in West Bali over the last twenty yearsA marked improvement after many
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I cannot complain about anything.

    Food was nice…service worth the wait.Staff strived to make us feel welcome . Location of the hotel in a beautifully maintained park like garden setting as close enough to the water and waves to guarantee a restful sleep after a hectic day of surfing quality waves.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 8 nights

    Great location and facilities. Very friendly and helpful staff.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    amazing thank you
    • Leisure trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    location is excellent really good food and views in the restaurant

    Stayed in June 2023

  • Reviewed: 30 June 2023

    9.0
    If you love surfing, what’s not to like about this place.
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights

    The only item which could be a consideration to improve a small component would be the option to select any type of coffee as part of the breakfast option (package deal) at the restaurant. Currently you can only chose the Bali coffee without having to pay extra for the cappuccino. This is not a negative item, just a suggestion.

    All staff, gardeners, restaurant staff, security, cleaners etc were excellent - helpful, cheerful, professional and courteous. A credit to the resort. Location and rooms were fantastic. You are right there on the point for surfing, there are several other restaurants within a short walk and surfboard shops to enable hiring of boards (if you didn’t bring your own). Rooms were clean, cool and comfortable, with a great shower. The view from the Beach front Villa’s for both sunset and watching the surf are awesome.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Nice location just by the ocean and surf break. The rooms are spacious, modern and clean. Breakfast is good and staff are super friendly. Highly recommended!!

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    The staff is incredible, location is perfect, can't wait to go back!
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 14 nights
    • Submitted via mobile

    Nothing - everything was wonderful!

    Location, staff, comforts, views!

    Stayed in June 2023

  • Reviewed: 25 June 2023

    9.0
    only had the one night would love to go back for a few days in the bigger rooms at the pool/ocean
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    fabulous spot, very modern and clean

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Everything at the room mini bar was free!

    Stayed in June 2023

  • Reviewed: 20 June 2023

    9.0
    very pleasant and joyful experience
    • Leisure trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Great location, close to the main point, provide quality food, more importantly the staff is super helpful and friendly. Modern and clean rooms. Very nice experience!

    Stayed in May 2023

  • Reviewed: 19 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Internet connection is not working properly, often disconnecting . GSM network has a really bad signal

    View, garden and swimming pool

    Stayed in June 2023

Showing 76 – 100

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