Great location - close to the airport. Excellent staff, good breakfast and clean rooms.

Stayed in April 2024

Need an extra large towel in bathrooms

Staff were excellent .Roof top pool .

Stayed in April 2024

The aircon started dripping water to the floor

The venue looked very nice, comfortable, and the service was fantastic.

Stayed in April 2024

Not their fault, but the noise by the neighbors and other customers. Very late at night and loud customers out in the hall. Maybe signs to remind others to be courteous at night. TV sound quality is terrible. No Netflix, no streaming services.

Very clean, great WiFi, very friendly and quick to respond staff

Stayed in February 2024

There was a water leakage after shower. Since we were checking out it did not matter. But the front office was very concerned about the problem

The location and the staff

Stayed in January 2024

Staff were exceptionally helpful and frequently

Stayed in January 2024

The breakfast buffet was okay not the best

Our room was nice, clean and modern, location very close to airport, shops and restaurants. The staff were friendly and helpful. They have drop off and pick up from airport free of charge.

Stayed in December 2023

Bedsheets stains not changed n room not properly swept. We stayed 6nights. Unable to open curtain as it’s facing another hotel room next door. TV boring channels. Knowing it’s mainly for tourists, should hv Netflix options n more international programs. Buffet breakfast was bare minimum. Make n food not tasty.. like plain/fried rice, fish/chicken dish. One indian vegetarian option which is surprisingly good aloo with naan/prata. Salad n fruits are good. Live station for eggs n packet noodles are good. There’s crossaint, baguette, slice bread which are decent. Jelly nice. Pancakes awesome. Porridge simple n nice too.

Location is 10mins away from airport. Glad i chose this as traffic is crazy here. I dont hv to leave earlier to beat traffic. Lots of restaurants around the premises. Love NORM.. smoothie bowl. Small pool, not many use it, so it’s kind of private. Staffs ate friendly. There’s complimentary shuttle but.. timing is limited!

Stayed in December 2023

Facilities

Staff

Stayed in December 2023

Staff

Staff

Stayed in November 2023

Breakfast buffet. Restaurant was mediocre. The popcorn chicken had no taste, it was bland. Spaghetti bolognese; tasted like sweet ketchup.

The breakfast buffet was horrible. Please learn how to make scramble eggs. Porridge is not oatmeal.

Stayed in November 2023

a bit warm in the dining area

the room was lovely and clean,very quiet ,big comfy bed,nice sheets pillows and towels,good wifi, we had a small balcony which was only standing room but still lovely for views and sunrise,the buffet breakfast was really good,lots to choose from,quality food,the rooftop pool was very well appointed with a lovely breeze, nice sun loungers, …we will stay there again, you can walk to restaurant and the esplanade area

Stayed in October 2023

The plumbing of the bidet in room 342 seems to be faulty. Upon using it the whole bathroom was filled with a foul stench which could only come from the drain. I‘m lucky that contact with the water from said bidet didn’t lead to any illnesses or infections.

Location in relation to the airport is good. Good option if you arrive late in the evening and need a clean place to get through the night. The breakfeast was great with a nice selection of everything you could need. Great cereals!

Stayed in October 2023

Location was excellent , staff was fantastic!

Stayed in October 2023

The pool area was great

Stayed in October 2023

The room was a bit dark and didn’t feel the cleanest (there were some stains on the under-sheet).

It was nice and close to the airport, which worked well as we landed late.

Stayed in September 2023

The room isn't sound proof. I can hear the steps of people walking in the corridor and the noises.

Walking distance from the airport, restaurants, beach. The staff are very helpful and friendly. The breakfast selection is good, I like they made the pastries fresh early morning.

Stayed in August 2023

The ambience could be more good

It was amazing Amazing food Good facilities and staff was very much friendly and humble.

Stayed in July 2023

This hotel is a bit old with many things that need to be repaired or renovated

Staff were nice and helpful

Stayed in August 2023

The gym was way to small and the property couldn't accommodate a last-minute request for a shuttle service.

The bed was so comfy. Good location, not far from the airport and near shops in the Kuta area.

Stayed in August 2023

breakfast wasn't great

comfort of bed

Stayed in August 2023

The pool was not clean

Stayed in July 2023

everything is nice but the space on door between the bathroom and the bedroom is too large.

Stayed in July 2023

The location is great. It's close to the airport and beach. Many restaurants in the vicinity.

Stayed in July 2023