Nothing

Perfectly positioned to explore this really amazing area. Extremely comfortable hotel with a spa available.

Stayed in May 2024

as above

upon arrival and checking into our room, i was disappointed with the family room. It was grubby and cold and some of the lights / lighting did not work and it had a very unpleasant odour. So I contacted reception to let them know and they offered me two alternatives, both were smaller rooms but clean, comfortable, all the lighting worked and there was no odd smell, they smelled clean and fresh. As one of them was overlooking the harbour as per our original booking, we settled for that one. The staff on reception, Raquel and Shane were super professional and handled my matter most professionally. Later that day, we had some wine and chocolates and complimentary little cakes as a gesture from the hotel which I was very touched by. All the staff were lovely, the pool and the spa was also lovely but we were restricted to using the pool at family times only as I was holidaying with my two teenagers. This would have been fine but it seemed all adults were also allowed to use the pool during these times so it felt a bit unfair I have to say. I loved the location, lovely outlook over the harbour - definitely worth selecting one of those rooms and having a super view of Croagh Patrick and opportunity for a short or long walk by water on your doorstep. It was also conveniently located to the town, we walked in and out on one of the days to go to the super cinema in Westport town. Finally, all the staff in the restaurant were fantastic, excellent menu choice for breakfast and food in the downstairs eaterie, The Coast was just superb!!! We ate so well and it felt like a personable stay - we were there for 4 nights. I will definitely return. Thank you Raquel and Shane for your fantastic service!!

Stayed in April 2024

We are both seniors but were not offered senior discount by booking.com Next time we will approach the hotel directly

Good food and service It was nice to have freshly cooked eggs I would have preferred more bacon and sausage Portions somewhat small

Stayed in April 2024

Mistake with order in bar, waiting staff a bit inexperienced. But food was good.

Clean, modern and good friendly staff.

Stayed in May 2024

Reception staff were excellent. We had asked for a quiet room, and they moved us 3 times until we were happy, and it was all done with a smile and a desire to help. Location was excellent too easy to walk to the sea or have a drink nearby. Parking right by reception door.

Stayed in May 2024

Very stylish, clean and comfortable! Loved the rooftop restaurant!

Stayed in May 2024

Maybe a little more milk for beverages in our room. It's difficult to specify as we were so pleased with everything.

The staff was the icing on the cake....we were made to feel very special. Food was excellent and our room was always spotless. We can't wait for our next visit.

Stayed in April 2024

Beautiful view on the sea and sunrise

Stayed in April 2024

The single bed that was in the room had some stains on the sheets.

Nice, spacious room with a sitting area and a desk. Great view from the restaurant and good food. Nice breakfast.

Stayed in April 2024

All are accommodating!

Stayed in April 2024

The hotel is fabulous, no complaints at all

Fantastic hotel in a great location. Food and service was excellent. I definitely recommend staying here.

Stayed in April 2024

Nothing really

Friendly, spotless and such great value...a great place

Stayed in April 2024

Lovely location and a great breakfast

Stayed in April 2024

EV charging was more difficult than it needed to be.

Room was well equipped and quiet. Staff were amazing. We stayed an extra night.

Stayed in March 2024

the parking was a little hard ,but would not put me off staying again, the car was to big anyway

the staff on arrival were very friendly, breakfast was excellent and the double room overlooking the harbour was great, lovely hotel ,very clean,fresh towels each day and room all made up,dinner in the sky restaurant was also excellent with a great choice of food.

Stayed in April 2024

The back car park . Lovely to have access though extremely tight and not recommended for a larger cars .

Rooms were cosy , Luseas rooftop restaurant was amazing , service was impeccable and the waiters on shift were excellent. Food was amazing .

Stayed in April 2024

The weather. But even the weather made for beautiful views from Leseas restaurant

Even stormy windy rainy weather couldn't damper spirits. Lots to do, great food and hospitality!

Stayed in April 2024

I found the double bed mattress too soft for me.

Lovely hotel and good value. Food excellent.

Stayed in April 2024

Great staff, quality breakfast served ,

Stayed in April 2024

Would have liked the use of a smart TV after a long day of being out.

Location was amazing. It was perfect for a trip to Croagh Patrick, a tour around the city or a beautiful walk or bike ride around town and countryside. The hotel was well decorated and there was free onsite parking. Our room and the entire hotel was clean and well maintained. The staff was friendly. Breakfast was included and delicious.

Stayed in April 2024

Breakfast cold buffet area was a tad small with less choice of yogurts, cold cuts than we have seen in other hotels but that's nit picking really. It was lovely.

Location was fab and staff so friendly and helpful. Food quality was great.

Stayed in April 2024

Room had no bath which is a personal like for me but the room, view, location, facilities, food, spa and staff outweigh the missing of a bath soak.

Location is excellent and the room view was perfect to embrace the beauty of the quay. Hotel is excellent for value, quality and facilities. Food excellent and the new rooftop restaurant an added bonus to the hotel. Food excellent and customer service care. No improvements required for this hotel.

Stayed in April 2024

The dinners are a bit skimpy for the prices

Everything was lovely about the hotel. Very clean, friendly staff

Stayed in April 2024

Would have preferred a bath as rooms all had showers

Amazing food, lovely spa, great staff and comfortable rooms

Stayed in April 2024