Staff very friendly made feel very welcome

Stayed in December 2023

Drinks where bit pricey i know Ireland is pricey but it was the most expensive compared to other bars in carigaline. But still wouldn't put me iff returning.

The decor and over standard of this hotel is amazing. Aswell as the friendly helpful staff would 100% recommend. Thank you so much for a wonderful stay.

Stayed in December 2023

Nothing. But a12pm check out as standard would have been nice.

Clean comfortable,cosy room. Friendly staff. Cannot fault it.

Stayed in December 2023

Everything good

Location lovely irish breakfast

Stayed in November 2023

Bed was a bit small. Receptionist on arrival not very helpful or friendly.

Breakfast was nice. Christmas decorations were lovely. Nice festive ambiance.

Stayed in November 2023

Breakfast was lovely, bright restaurant, nice selections of hot and cold food. Room was compact but plenty of space, Bathroom had shower - no bath, but plenty of power and rain shower head was lovely. pool, steam room and sauna fab.

Stayed in November 2023

All good

Comfortablebes, spotless room.

Stayed in November 2023

/

Large, clean and comfortable bedroom with access to a great leisure centre

Stayed in November 2023

My colleague room smell nicotine. My room had a stingy smell of amonia

Food was good. Room big enough.

Stayed in November 2023

Cant find fault

Water in the room was a bonus as many hotels do not offer this anymore. Coffee Machine and Tea was available in room and room was spotless. Well done

Stayed in November 2023

I couldn't find fault with anything.

We had Breakfast only. We couldn't fault it. A great selection of hot and cold food.

Stayed in November 2023

No Toilet paper in the bathroom - had to request this from reception. Stains on the bed throw, stains on the cushions in the lounge. Mould in corners of showers. Mosaic tiles behind toilet poorly fixed. Lampshades not level. This is just some small things for future guests in the Pottery Suite if they pay the full rates that could make a difference.

Appreciated the complimentary upgrade - Pottery Suite was excellent. Fast and efficient check-in, very good directions to the room, information about meal times and facilities. Super comfortable bed and pillows. Bar service again very polite and efficient. Great parking facilities. Room amenities excellent.

Stayed in November 2023

Excellent buffet breakfast, bar food also great quality.

Stayed in November 2023

Nothing

Staff were friendly, food was good. Room clean and comfortable

Stayed in October 2023

Unfortunately the shower leaked all over the floor And outside our room on the roof air con was so loud we could not leave the window open

Great location

Stayed in November 2023

All satisfactory.

Breakfast and dinner very good.

Stayed in October 2023

Lovely hotel with great location for what we needed it for leisure centre also breakfast in the morning was lovely large variety of things to eat

Stayed in October 2023

I’d recommend this hotel with one condition: make sure you won't end up in one of the older rooms. Just to give you a sneak peek, I've included some pictures below to show what the unrenovated rooms look like. It's worth noting that these rooms were not the ones advertised on Booking.com, which showed the newly renovated ones in their ads and booking confirmation. Happy travels!

First off, the hotel's location was super convenient. There's a bus stop right outside that can whisk you to the city center in just 20-30 minutes. Now, here's where it gets interesting. We initially booked a room that looked all shiny and new on Booking.com, but to our surprise, the one we were assigned was straight out of a different era – old and, to be honest, a bit spooky. It even had that 'horror movie' vibe. But, hold on, don't let that scare you away! A quick chat with the receptionist, and they promptly moved us to one of their newly renovated rooms, complete with a heartfelt apology. That switch turned the tables, and we happily forgot about the initial room shock. However, it's worth mentioning for future guests that there is a chance of getting one of the older rooms, so it's something to be aware of when booking. The room's amenities were excellent – a refreshing shower with great water pressure and spotlessly clean. They even provided us with complimentary water and a coffee machine with four free pods – more than enough to start the day right. Everything in the newly renovated room met our expectations, and we'd definitely consider coming back. The only hesitation is the possibility of ending up in one of the older rooms. Another bonus is that the hotel's location is quite close to the main restaurants in town. We had the pleasure of dining at Aroi, which is a fantastic place to eat.

Stayed in October 2023

No cigarette machine

Staff and food on the day were fantastic

Stayed in October 2023

Very small thing.. I would have liked to have had hash browns at breakfast.

The staff were very friendly and helpful. Evening meal was very good. Breakfast was ok. Location was good.

Stayed in October 2023

Could do with a bit of White Paint to brighten u corridors and rooms.

The friendliness of staff. Laura struck me as an excellent waitor.

Stayed in October 2023

Location was a little further away from the centre of town but suited our needs well

Clean & tidy room, helpful staff and great facilities

Stayed in September 2023

Dinner service could have gone better but compensated following my complaint. Food was under seasoned in my opinion

The staff were extremely friendly and welcoming at check-in and in the Bistro

Stayed in October 2023

Nothing

Convenient situation in the town. Friendly staff and good food available all day.

Stayed in August 2023

No early check-in as requested. Car Park VERY busy when we arrived but thinned out after the Sunday lunch visitors left

Location was great with onsite parking. Room was clean & functional

Stayed in September 2023